cannot reinstall either version of jaws/says installation failed
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joanne
Since the repair instructions are way hard to
understand, Jaws is in need of a reinstall. I have the EXE files of 18 and 19 in
my folder, but attempting to reinstall either version results in an immediate
"installation failed" message. I used to somehow be able to repair by opening
the install and given the modify and repair choices. But I don't know if this
easy repair works anymore, so I am hopeful there's a fix for this installation
failed message.
Thanks.
Joanne
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Mike B <mb69mach1@...>
Hi Joanne,
Pressing enter on the Jaws .EXE file should
bring up the option to repair. Make sure you press enter on the same .EXE
file as the version of Jaws you're running. I just tried this and after
saying, Yes, on the, Do you want to run..., the, Repair, button was
highlighted.
Take care. Mike. Sent from my iBarstool. Go dodgers! I believe that everything happens for a reason. Usually, the reason is that somebody screwed up. ----- Original Message -----
From: joanne
Sent: Sunday, August 04, 2019 9:56 AM
Subject: [jaws-users] cannot reinstall either version of jaws/says
installation failed Since the repair instructions are way hard to
understand, Jaws is in need of a reinstall. I have the EXE files of 18 and 19 in
my folder, but attempting to reinstall either version results in an immediate
"installation failed" message. I used to somehow be able to repair by opening
the install and given the modify and repair choices. But I don't know if this
easy repair works anymore, so I am hopeful there's a fix for this installation
failed message.
Thanks.
Joanne
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Larry Volk
I had the same problem back in June. The Jaws tecnician ran the repair and blew my computer out of the water. I had to contact a second Jaws technician who spent 2 days to finally get Jaws to reinstall. He had to remove all Jaws links out of the registry, twice before Jaws would re-install. The problem was that when the first technician did the Jaws repair it put two copies of Jaws 2019 in the computer.
From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of joanne
Sent: August 4, 2019 10:56 AM To: jaws-users-list@groups.io Subject: [jaws-users] cannot reinstall either version of jaws/says installation failed
Since the repair instructions are way hard to understand, Jaws is in need of a reinstall. I have the EXE files of 18 and 19 in my folder, but attempting to reinstall either version results in an immediate "installation failed" message. I used to somehow be able to repair by opening the install and given the modify and repair choices. But I don't know if this easy repair works anymore, so I am hopeful there's a fix for this installation failed message.
Thanks.
Joanne
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K0LNY
It would be interesting and helpful if folks
mentioned whether they updated Jaws from the update or from the stand-alone
installer downloaded from FS.
Because I still wonder if updating through the
update link can do strange things to Jaws.
Glenn
From: Larry Volk
Sent: Sunday, August 04, 2019 1:35 PM
Subject: Re: [jaws-users] cannot reinstall either version of
jaws/says installation failed I had the same problem back in June. The Jaws tecnician ran the repair and blew my computer out of the water. I had to contact a second Jaws technician who spent 2 days to finally get Jaws to reinstall. He had to remove all Jaws links out of the registry, twice before Jaws would re-install. The problem was that when the first technician did the Jaws repair it put two copies of Jaws 2019 in the computer.
From:
jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of
joanne
Since the repair instructions are way hard to understand, Jaws is in need of a reinstall. I have the EXE files of 18 and 19 in my folder, but attempting to reinstall either version results in an immediate "installation failed" message. I used to somehow be able to repair by opening the install and given the modify and repair choices. But I don't know if this easy repair works anymore, so I am hopeful there's a fix for this installation failed message.
Thanks.
Joanne
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Larry Volk
The biggest problem with trying to re-install Jaws 2019 happened after we downloaded the program from the FS site and ran the repair. That’s when I found the duplicate Jaws2019 .EXE file in my program list.
Larry
From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of Glenn / Lenny
Sent: August 4, 2019 12:42 PM To: jaws-users-list@groups.io Subject: Re: [jaws-users] cannot reinstall either version of jaws/says installation failed
It would be interesting and helpful if folks mentioned whether they updated Jaws from the update or from the stand-alone installer downloaded from FS. Because I still wonder if updating through the update link can do strange things to Jaws. Glenn
From: Larry Volk Sent: Sunday, August 04, 2019 1:35 PM Subject: Re: [jaws-users] cannot reinstall either version of jaws/says installation failed
I had the same problem back in June. The Jaws tecnician ran the repair and blew my computer out of the water. I had to contact a second Jaws technician who spent 2 days to finally get Jaws to reinstall. He had to remove all Jaws links out of the registry, twice before Jaws would re-install. The problem was that when the first technician did the Jaws repair it put two copies of Jaws 2019 in the computer.
From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of joanne
Since the repair instructions are way hard to understand, Jaws is in need of a reinstall. I have the EXE files of 18 and 19 in my folder, but attempting to reinstall either version results in an immediate "installation failed" message. I used to somehow be able to repair by opening the install and given the modify and repair choices. But I don't know if this easy repair works anymore, so I am hopeful there's a fix for this installation failed message.
Thanks.
Joanne
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