jaws-users-list@groups.io | Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Adrian Spratt

#4499

Vispero solved this problem for me with a file they sent. They then sent me new instructions that make it unnecessary to go through the file replacement process. I haven't tried these steps because my Outlook problem was already resolved when I received them, but I pass them along in case they help others on the list. Note that Vispero tells me they work for some people but not all. I also don't know if they work for other versions of Outlook.

Remove the configNames.ini file from the  
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu Replace "username" with your user name. 
Copy it to another folder in case this doesn't work.
Close JAWS and Relaunch JAWS.
Open Outlook 2016
Press Alt + U
Outlook should tell you that you need to restart the application for changes to take effect. Press Enter.
Next Close Outlook with Alt + F4.
Restart Outlook.
Now try typing addresses in the To field of a new message.

david

#4512

Hello there;

Well, I'm trying to help a friend whose running Jaws19, I don't see the file
mentioned in  the below instructions.
I first go to, desktop,
windows-key+r=run,
now type in a period this takes me to the username folder,
now I arrow and enter on app data,
now choose roaming, next choose freedom scientific,
next choose jaws, then jaws19,
then, settings,
then enu,
I don't see the 
configNames.ini file


1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name. 
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

       The impossible is the untried,  Never under estimate the power of a
dream.

Show quoted text

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Wednesday, November 28, 2018 5:22 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] Jaws 2019 does not recognize autocompleted addresses
in Outlook 2016: possible solution

Vispero solved this problem for me with a file they sent. They then sent me
new instructions that make it unnecessary to go through the file replacement
process. I haven't tried these steps because my Outlook problem was already
resolved when I received them, but I pass them along in case they help
others on the list. Note that Vispero tells me they work for some people but
not all. I also don't know if they work for other versions of Outlook.

1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name. 
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

Nino Dagostino

#4513

Hello:

You have to create the file

I posted the file inside of an email.

You have to create a file called 
Confignames.ini
If you need more help let me know.

Just rember after it is created I have found the best way for it to work is
to reboot the computer.

Have a good day.

Show quoted text

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
david
Sent: Thursday, November 29, 2018 3:58 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hello there;

Well, I'm trying to help a friend whose running Jaws19, I don't see the file
mentioned in  the below instructions.
I first go to, desktop,
windows-key+r=run,
now type in a period this takes me to the username folder, now I arrow and
enter on app data, now choose roaming, next choose freedom scientific, next
choose jaws, then jaws19, then, settings, then enu, I don't see the
configNames.ini file

1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name. 
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

       The impossible is the untried,  Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Wednesday, November 28, 2018 5:22 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] Jaws 2019 does not recognize autocompleted addresses
in Outlook 2016: possible solution

Vispero solved this problem for me with a file they sent. They then sent me
new instructions that make it unnecessary to go through the file replacement
process. I haven't tried these steps because my Outlook problem was already
resolved when I received them, but I pass them along in case they help
others on the list. Note that Vispero tells me they work for some people but
not all. I also don't know if they work for other versions of Outlook.

1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name. 
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

Adrian Spratt

#4514

David, it was in my system. Let me look into it in case I can figure out an explanation.  For the record, you shouldn't need to create it. As you will realize from the steps I copied, the objective is to remove it and then put it back in.

Show quoted text

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of david
Sent: Thursday, November 29, 2018 3:58 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Hello there;

Well, I'm trying to help a friend whose running Jaws19, I don't see the file mentioned in  the below instructions.
I first go to, desktop,
windows-key+r=run,
now type in a period this takes me to the username folder, now I arrow and enter on app data, now choose roaming, next choose freedom scientific, next choose jaws, then jaws19, then, settings, then enu, I don't see the configNames.ini file

1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name. 
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

       The impossible is the untried,  Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Wednesday, November 28, 2018 5:22 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] Jaws 2019 does not recognize autocompleted addresses
in Outlook 2016: possible solution

Vispero solved this problem for me with a file they sent. They then sent me
new instructions that make it unnecessary to go through the file replacement
process. I haven't tried these steps because my Outlook problem was already
resolved when I received them, but I pass them along in case they help
others on the list. Note that Vispero tells me they work for some people but
not all. I also don't know if they work for other versions of Outlook.

1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name. 
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

Adrian Spratt

#4515

David, I notice that between "JAWS" and "ENU," you wrote "JAWS 19" instead of 2019. Could this explain it? I doubt it. But I just went through the entire path again on my system, and configNames.ini is there.

Show quoted text

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of david
Sent: Thursday, November 29, 2018 3:58 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Hello there;

Well, I'm trying to help a friend whose running Jaws19, I don't see the file mentioned in  the below instructions.
I first go to, desktop,
windows-key+r=run,
now type in a period this takes me to the username folder, now I arrow and enter on app data, now choose roaming, next choose freedom scientific, next choose jaws, then jaws19, then, settings, then enu, I don't see the configNames.ini file

1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name. 
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

       The impossible is the untried,  Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Wednesday, November 28, 2018 5:22 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] Jaws 2019 does not recognize autocompleted addresses
in Outlook 2016: possible solution

Vispero solved this problem for me with a file they sent. They then sent me
new instructions that make it unnecessary to go through the file replacement
process. I haven't tried these steps because my Outlook problem was already
resolved when I received them, but I pass them along in case they help
others on the list. Note that Vispero tells me they work for some people but
not all. I also don't know if they work for other versions of Outlook.

1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name. 
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

david

#4519

Hello Adrian;
well,
I just typed in,
on friend's computer,

C:\Users\owner\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu

I see/hear;
1 of 14,
I don't see,
configNames.ini

       The impossible is the untried,  Never under estimate the power of a
dream.

Show quoted text

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Thursday, November 29, 2018 5:19 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

David, I notice that between "JAWS" and "ENU," you wrote "JAWS 19" instead
of 2019. Could this explain it? I doubt it. But I just went through the
entire path again on my system, and configNames.ini is there.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
david
Sent: Thursday, November 29, 2018 3:58 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hello there;

Well, I'm trying to help a friend whose running Jaws19, I don't see the file
mentioned in  the below instructions.
I first go to, desktop,
windows-key+r=run,
now type in a period this takes me to the username folder, now I arrow and
enter on app data, now choose roaming, next choose freedom scientific, next
choose jaws, then jaws19, then, settings, then enu, I don't see the
configNames.ini file

1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name. 
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

       The impossible is the untried,  Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Wednesday, November 28, 2018 5:22 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] Jaws 2019 does not recognize autocompleted addresses
in Outlook 2016: possible solution

Vispero solved this problem for me with a file they sent. They then sent me
new instructions that make it unnecessary to go through the file replacement
process. I haven't tried these steps because my Outlook problem was already
resolved when I received them, but I pass them along in case they help
others on the list. Note that Vispero tells me they work for some people but
not all. I also don't know if they work for other versions of Outlook.

1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name. 
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

Adrian Spratt

#4520

David, I realize this won't make sense, but try this. Once you click on "ENU," instead of arrowing through the resulting list, press c until you hear the file's name. I say this because after reading this message from you, I went back to ENU and clicked on it. I didn't get a number for the resulting list, so I arrowed down through the files. There are lots of them, but I didn't seem to get to configNames.ini. So I backed out of the list and went back in. This time I did what I've done every time before, which is do nothing else but press c. I believe it's the second press of c on my system that gets to configNames.ini.

Show quoted text

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of david
Sent: Thursday, November 29, 2018 6:10 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Hello Adrian;
well,
I just typed in,
on friend's computer,

C:\Users\owner\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu

I see/hear;
1 of 14,
I don't see,
configNames.ini

       The impossible is the untried,  Never under estimate the power of a dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Adrian Spratt
Sent: Thursday, November 29, 2018 5:19 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

David, I notice that between "JAWS" and "ENU," you wrote "JAWS 19" instead of 2019. Could this explain it? I doubt it. But I just went through the entire path again on my system, and configNames.ini is there.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of david
Sent: Thursday, November 29, 2018 3:58 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Hello there;

Well, I'm trying to help a friend whose running Jaws19, I don't see the file mentioned in  the below instructions.
I first go to, desktop,
windows-key+r=run,
now type in a period this takes me to the username folder, now I arrow and enter on app data, now choose roaming, next choose freedom scientific, next choose jaws, then jaws19, then, settings, then enu, I don't see the configNames.ini file

1. Remove the configNames.ini file from the C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu Replace "username" with your user name. 
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

       The impossible is the untried,  Never under estimate the power of a dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Adrian Spratt
Sent: Wednesday, November 28, 2018 5:22 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Vispero solved this problem for me with a file they sent. They then sent me new instructions that make it unnecessary to go through the file replacement process. I haven't tried these steps because my Outlook problem was already resolved when I received them, but I pass them along in case they help others on the list. Note that Vispero tells me they work for some people but not all. I also don't know if they work for other versions of Outlook.

1. Remove the configNames.ini file from the C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu Replace "username" with your user name. 
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

david

#4527

Hi Adrian;

no go, no matter what I do, or, how I get to the
freedomscientific\JAWS\2019\Settings\enu folder I don't see/hear,
configNames.ini
so, perhaps I'll need to learn how to create a ini file,
also, are you running windows 10 or 7, not sure if that matters or not.


       The impossible is the untried,  Never under estimate the power of a
dream.

Show quoted text

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Thursday, November 29, 2018 6:47 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

David, I realize this won't make sense, but try this. Once you click on
"ENU," instead of arrowing through the resulting list, press c until you
hear the file's name. I say this because after reading this message from
you, I went back to ENU and clicked on it. I didn't get a number for the
resulting list, so I arrowed down through the files. There are lots of them,
but I didn't seem to get to configNames.ini. So I backed out of the list and
went back in. This time I did what I've done every time before, which is do
nothing else but press c. I believe it's the second press of c on my system
that gets to configNames.ini.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
david
Sent: Thursday, November 29, 2018 6:10 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hello Adrian;
well,
I just typed in,
on friend's computer,

C:\Users\owner\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu

I see/hear;
1 of 14,
I don't see,
configNames.ini

       The impossible is the untried,  Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Thursday, November 29, 2018 5:19 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

David, I notice that between "JAWS" and "ENU," you wrote "JAWS 19" instead
of 2019. Could this explain it? I doubt it. But I just went through the
entire path again on my system, and configNames.ini is there.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
david
Sent: Thursday, November 29, 2018 3:58 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hello there;

Well, I'm trying to help a friend whose running Jaws19, I don't see the file
mentioned in  the below instructions.
I first go to, desktop,
windows-key+r=run,
now type in a period this takes me to the username folder, now I arrow and
enter on app data, now choose roaming, next choose freedom scientific, next
choose jaws, then jaws19, then, settings, then enu, I don't see the
configNames.ini file

1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name. 
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

       The impossible is the untried,  Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Wednesday, November 28, 2018 5:22 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] Jaws 2019 does not recognize autocompleted addresses
in Outlook 2016: possible solution

Vispero solved this problem for me with a file they sent. They then sent me
new instructions that make it unnecessary to go through the file replacement
process. I haven't tried these steps because my Outlook problem was already
resolved when I received them, but I pass them along in case they help
others on the list. Note that Vispero tells me they work for some people but
not all. I also don't know if they work for other versions of Outlook.

1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name. 
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

Adrian Spratt

#4528

Windows 10. I meant to mention that.

Show quoted text

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of david
Sent: Friday, November 30, 2018 11:20 AM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Hi Adrian;

no go, no matter what I do, or, how I get to the freedomscientific\JAWS\2019\Settings\enu folder I don't see/hear, configNames.ini so, perhaps I'll need to learn how to create a ini file, also, are you running windows 10 or 7, not sure if that matters or not.

       The impossible is the untried,  Never under estimate the power of a dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Adrian Spratt
Sent: Thursday, November 29, 2018 6:47 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

David, I realize this won't make sense, but try this. Once you click on "ENU," instead of arrowing through the resulting list, press c until you hear the file's name. I say this because after reading this message from you, I went back to ENU and clicked on it. I didn't get a number for the resulting list, so I arrowed down through the files. There are lots of them, but I didn't seem to get to configNames.ini. So I backed out of the list and went back in. This time I did what I've done every time before, which is do nothing else but press c. I believe it's the second press of c on my system that gets to configNames.ini.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of david
Sent: Thursday, November 29, 2018 6:10 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Hello Adrian;
well,
I just typed in,
on friend's computer,

C:\Users\owner\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu

I see/hear;
1 of 14,
I don't see,
configNames.ini

       The impossible is the untried,  Never under estimate the power of a dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Adrian Spratt
Sent: Thursday, November 29, 2018 5:19 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

David, I notice that between "JAWS" and "ENU," you wrote "JAWS 19" instead of 2019. Could this explain it? I doubt it. But I just went through the entire path again on my system, and configNames.ini is there.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of david
Sent: Thursday, November 29, 2018 3:58 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Hello there;

Well, I'm trying to help a friend whose running Jaws19, I don't see the file mentioned in  the below instructions.
I first go to, desktop,
windows-key+r=run,
now type in a period this takes me to the username folder, now I arrow and enter on app data, now choose roaming, next choose freedom scientific, next choose jaws, then jaws19, then, settings, then enu, I don't see the configNames.ini file

1. Remove the configNames.ini file from the C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu Replace "username" with your user name. 
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

       The impossible is the untried,  Never under estimate the power of a dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Adrian Spratt
Sent: Wednesday, November 28, 2018 5:22 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Vispero solved this problem for me with a file they sent. They then sent me new instructions that make it unnecessary to go through the file replacement process. I haven't tried these steps because my Outlook problem was already resolved when I received them, but I pass them along in case they help others on the list. Note that Vispero tells me they work for some people but not all. I also don't know if they work for other versions of Outlook.

1. Remove the configNames.ini file from the C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu Replace "username" with your user name. 
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

david

#4531

Hello Adrian;
OK, all is fine, I did contact FS, they did send me the file, which I did
paste, and now can actually see/find in the enu folder,
now, the auto complete works again.

the very strange thing is?

on my computer, jaws 18&2018 doesn't have the 
configNames.ini

however the auto complete does work. go, figure!

       The impossible is the untried,  Never under estimate the power of a
dream.

Show quoted text

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Friday, November 30, 2018 11:43 AM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Windows 10. I meant to mention that. 

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
david
Sent: Friday, November 30, 2018 11:20 AM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hi Adrian;

no go, no matter what I do, or, how I get to the
freedomscientific\JAWS\2019\Settings\enu folder I don't see/hear,
configNames.ini so, perhaps I'll need to learn how to create a ini file,
also, are you running windows 10 or 7, not sure if that matters or not.

       The impossible is the untried,  Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Thursday, November 29, 2018 6:47 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

David, I realize this won't make sense, but try this. Once you click on
"ENU," instead of arrowing through the resulting list, press c until you
hear the file's name. I say this because after reading this message from
you, I went back to ENU and clicked on it. I didn't get a number for the
resulting list, so I arrowed down through the files. There are lots of them,
but I didn't seem to get to configNames.ini. So I backed out of the list and
went back in. This time I did what I've done every time before, which is do
nothing else but press c. I believe it's the second press of c on my system
that gets to configNames.ini.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
david
Sent: Thursday, November 29, 2018 6:10 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hello Adrian;
well,
I just typed in,
on friend's computer,

C:\Users\owner\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu

I see/hear;
1 of 14,
I don't see,
configNames.ini

       The impossible is the untried,  Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Thursday, November 29, 2018 5:19 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

David, I notice that between "JAWS" and "ENU," you wrote "JAWS 19" instead
of 2019. Could this explain it? I doubt it. But I just went through the
entire path again on my system, and configNames.ini is there.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
david
Sent: Thursday, November 29, 2018 3:58 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hello there;

Well, I'm trying to help a friend whose running Jaws19, I don't see the file
mentioned in  the below instructions.
I first go to, desktop,
windows-key+r=run,
now type in a period this takes me to the username folder, now I arrow and
enter on app data, now choose roaming, next choose freedom scientific, next
choose jaws, then jaws19, then, settings, then enu, I don't see the
configNames.ini file

1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name. 
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

       The impossible is the untried,  Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Wednesday, November 28, 2018 5:22 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] Jaws 2019 does not recognize autocompleted addresses
in Outlook 2016: possible solution

Vispero solved this problem for me with a file they sent. They then sent me
new instructions that make it unnecessary to go through the file replacement
process. I haven't tried these steps because my Outlook problem was already
resolved when I received them, but I pass them along in case they help
others on the list. Note that Vispero tells me they work for some people but
not all. I also don't know if they work for other versions of Outlook.

1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name. 
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

Rick Justice <ricjustice@...>

#4532

Hi David,
This could be due to the new way that they are applying changes to the 
script files for Microsoft Office products.

HTH,
Rick Justice

"Tomorrow's another day, another way!"
"and if tomorrow never comes, problem solved!"

Show quoted text

----- Original Message ----- 
From: "david" <davidmac1957@gmail.com>
To: <jaws-users-list@groups.io>
Sent: Friday, November 30, 2018 3:06 PM
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted 
addresses in Outlook 2016: possible solution

Hello Adrian;
OK, all is fine, I did contact FS, they did send me the file, which I did
paste, and now can actually see/find in the enu folder,
now, the auto complete works again.

the very strange thing is?

on my computer, jaws 18&2018 doesn't have the
configNames.ini

however the auto complete does work. go, figure!

The impossible is the untried,  Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Friday, November 30, 2018 11:43 AM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Windows 10. I meant to mention that.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
david
Sent: Friday, November 30, 2018 11:20 AM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hi Adrian;

no go, no matter what I do, or, how I get to the
freedomscientific\JAWS\2019\Settings\enu folder I don't see/hear,
configNames.ini so, perhaps I'll need to learn how to create a ini file,
also, are you running windows 10 or 7, not sure if that matters or not.

The impossible is the untried,  Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Thursday, November 29, 2018 6:47 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

David, I realize this won't make sense, but try this. Once you click on
"ENU," instead of arrowing through the resulting list, press c until you
hear the file's name. I say this because after reading this message from
you, I went back to ENU and clicked on it. I didn't get a number for the
resulting list, so I arrowed down through the files. There are lots of them,
but I didn't seem to get to configNames.ini. So I backed out of the list and
went back in. This time I did what I've done every time before, which is do
nothing else but press c. I believe it's the second press of c on my system
that gets to configNames.ini.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
david
Sent: Thursday, November 29, 2018 6:10 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hello Adrian;
well,
I just typed in,
on friend's computer,

C:\Users\owner\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu

I see/hear;
1 of 14,
I don't see,
configNames.ini

The impossible is the untried,  Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Thursday, November 29, 2018 5:19 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

David, I notice that between "JAWS" and "ENU," you wrote "JAWS 19" instead
of 2019. Could this explain it? I doubt it. But I just went through the
entire path again on my system, and configNames.ini is there.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
david
Sent: Thursday, November 29, 2018 3:58 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hello there;

Well, I'm trying to help a friend whose running Jaws19, I don't see the file
mentioned in  the below instructions.
I first go to, desktop,
windows-key+r=run,
now type in a period this takes me to the username folder, now I arrow and
enter on app data, now choose roaming, next choose freedom scientific, next
choose jaws, then jaws19, then, settings, then enu, I don't see the
configNames.ini file

1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name.
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

The impossible is the untried,  Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Wednesday, November 28, 2018 5:22 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] Jaws 2019 does not recognize autocompleted addresses
in Outlook 2016: possible solution

Vispero solved this problem for me with a file they sent. They then sent me
new instructions that make it unnecessary to go through the file replacement
process. I haven't tried these steps because my Outlook problem was already
resolved when I received them, but I pass them along in case they help
others on the list. Note that Vispero tells me they work for some people but
not all. I also don't know if they work for other versions of Outlook.

1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name.
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

Adrian Spratt

#4533

Good news, David. FS/Vispero did say that this file has different effects on different computers. Apparently, based on your experience, some don't need it at all.

Show quoted text

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of david
Sent: Friday, November 30, 2018 3:07 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Hello Adrian;
OK, all is fine, I did contact FS, they did send me the file, which I did paste, and now can actually see/find in the enu folder, now, the auto complete works again.

the very strange thing is?

on my computer, jaws 18&2018 doesn't have the configNames.ini

however the auto complete does work. go, figure!

       The impossible is the untried,  Never under estimate the power of a dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Adrian Spratt
Sent: Friday, November 30, 2018 11:43 AM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Windows 10. I meant to mention that. 

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of david
Sent: Friday, November 30, 2018 11:20 AM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Hi Adrian;

no go, no matter what I do, or, how I get to the freedomscientific\JAWS\2019\Settings\enu folder I don't see/hear, configNames.ini so, perhaps I'll need to learn how to create a ini file, also, are you running windows 10 or 7, not sure if that matters or not.

       The impossible is the untried,  Never under estimate the power of a dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Adrian Spratt
Sent: Thursday, November 29, 2018 6:47 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

David, I realize this won't make sense, but try this. Once you click on "ENU," instead of arrowing through the resulting list, press c until you hear the file's name. I say this because after reading this message from you, I went back to ENU and clicked on it. I didn't get a number for the resulting list, so I arrowed down through the files. There are lots of them, but I didn't seem to get to configNames.ini. So I backed out of the list and went back in. This time I did what I've done every time before, which is do nothing else but press c. I believe it's the second press of c on my system that gets to configNames.ini.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of david
Sent: Thursday, November 29, 2018 6:10 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Hello Adrian;
well,
I just typed in,
on friend's computer,

C:\Users\owner\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu

I see/hear;
1 of 14,
I don't see,
configNames.ini

       The impossible is the untried,  Never under estimate the power of a dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Adrian Spratt
Sent: Thursday, November 29, 2018 5:19 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

David, I notice that between "JAWS" and "ENU," you wrote "JAWS 19" instead of 2019. Could this explain it? I doubt it. But I just went through the entire path again on my system, and configNames.ini is there.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of david
Sent: Thursday, November 29, 2018 3:58 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Hello there;

Well, I'm trying to help a friend whose running Jaws19, I don't see the file mentioned in  the below instructions.
I first go to, desktop,
windows-key+r=run,
now type in a period this takes me to the username folder, now I arrow and enter on app data, now choose roaming, next choose freedom scientific, next choose jaws, then jaws19, then, settings, then enu, I don't see the configNames.ini file

1. Remove the configNames.ini file from the C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu Replace "username" with your user name. 
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

       The impossible is the untried,  Never under estimate the power of a dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Adrian Spratt
Sent: Wednesday, November 28, 2018 5:22 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Vispero solved this problem for me with a file they sent. They then sent me new instructions that make it unnecessary to go through the file replacement process. I haven't tried these steps because my Outlook problem was already resolved when I received them, but I pass them along in case they help others on the list. Note that Vispero tells me they work for some people but not all. I also don't know if they work for other versions of Outlook.

1. Remove the configNames.ini file from the C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu Replace "username" with your user name. 
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

Matthew Horspool

#4546

Hi,

I don't quite understand how these instructions work as I don't know what ALT+U does – it does nothing here.

However, ConfigNames.ini is the file which tells JAWS which scripts to load for which application. You will not have this in your user folder unless something has modified it, e.g. by installing custom scripts. However, if you do for some reason have it in your user folder and there are settings for the same application in your user file and the default file, the settings in your user file will take priority.

This means that, if there is an entry for Microsoft Outlook held over from an earlier version of JAWS, JAWS 2019 will be attempting to use the Outlook Classic scripts in a version of Outlook which is not Outlook Classic. This could explain the behaviour.

Deleting the ConfigNames.ini file, if it exists, will remove this association and hence JAWS will defer to its default settings, which will load in the revised scripts.

Hope this explains why some people cannot find this file. If you can't find it, creating it and then deleting it probably will not fix anything.

Matthew

Show quoted text

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Adrian Spratt
Sent: 28 November 2018 22:22
To: jaws-users-list@groups.io
Subject: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Vispero solved this problem for me with a file they sent. They then sent me new instructions that make it unnecessary to go through the file replacement process. I haven't tried these steps because my Outlook problem was already resolved when I received them, but I pass them along in case they help others on the list. Note that Vispero tells me they work for some people but not all. I also don't know if they work for other versions of Outlook.

1. Remove the configNames.ini file from the C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu Replace "username" with your user name.

Copy it to another folder in case this doesn't work.

2. Close JAWS and Relaunch JAWS.

3. Open Outlook 2016

4. Press Alt + U

5. Outlook should tell you that you need to restart the application for changes to take effect. Press Enter.

6. Next Close Outlook with Alt + F4.

7. Restart Outlook.

8. Now try typing addresses in the To field of a new message.

Nino Dagostino

#4550

Good morning:

When I looked for the file it was not on my computer.

I called Jaws support and Nicki created the file and sent it to me.

I looked at the ini file there was not in the file.

To make it work I had to reboot the computer and then it worked.

I tried the altu command and it did nothing.

Have a good day.

Show quoted text

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Matthew Horspool
Sent: Saturday, December 1, 2018 7:36 AM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Hi,

I don't quite understand how these instructions work as I don't know what ALT+U does – it does nothing here.

However, ConfigNames.ini is the file which tells JAWS which scripts to load for which application. You will not have this in your user folder unless something has modified it, e.g. by installing custom scripts. However, if you do for some reason have it in your user folder and there are settings for the same application in your user file and the default file, the settings in your user file will take priority.

This means that, if there is an entry for Microsoft Outlook held over from an earlier version of JAWS, JAWS 2019 will be attempting to use the Outlook Classic scripts in a version of Outlook which is not Outlook Classic. This could explain the behaviour.

Deleting the ConfigNames.ini file, if it exists, will remove this association and hence JAWS will defer to its default settings, which will load in the revised scripts.

Hope this explains why some people cannot find this file. If you can't find it, creating it and then deleting it probably will not fix anything.

Matthew

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Adrian Spratt
Sent: 28 November 2018 22:22
To: jaws-users-list@groups.io
Subject: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Vispero solved this problem for me with a file they sent. They then sent me new instructions that make it unnecessary to go through the file replacement process. I haven't tried these steps because my Outlook problem was already resolved when I received them, but I pass them along in case they help others on the list. Note that Vispero tells me they work for some people but not all. I also don't know if they work for other versions of Outlook.

1. Remove the configNames.ini file from the C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu Replace "username" with your user name.

Copy it to another folder in case this doesn't work.

2. Close JAWS and Relaunch JAWS.

3. Open Outlook 2016

4. Press Alt + U

5. Outlook should tell you that you need to restart the application for changes to take effect. Press Enter.

6. Next Close Outlook with Alt + F4.

7. Restart Outlook.

8. Now try typing addresses in the To field of a new message.

LeDon

#4556

I might be wrong, and am a lot, but I think that I have seen this before.
You ended your email with hth. Was that a typing error, or does that mean
something that eludes me?

Show quoted text

-----Original Message-----
From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf
Of Rick Justice
Sent: Friday, November 30, 2018 4:02 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hi David,
This could be due to the new way that they are applying changes to the 
script files for Microsoft Office products.

HTH,
Rick Justice

"Tomorrow's another day, another way!"
"and if tomorrow never comes, problem solved!"

----- Original Message ----- 
From: "david" <davidmac1957@gmail.com>
To: <jaws-users-list@groups.io>
Sent: Friday, November 30, 2018 3:06 PM
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted 
addresses in Outlook 2016: possible solution

Hello Adrian;
OK, all is fine, I did contact FS, they did send me the file, which I did
paste, and now can actually see/find in the enu folder,
now, the auto complete works again.

the very strange thing is?

on my computer, jaws 18&2018 doesn't have the
configNames.ini

however the auto complete does work. go, figure!

The impossible is the untried,  Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Friday, November 30, 2018 11:43 AM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Windows 10. I meant to mention that.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
david
Sent: Friday, November 30, 2018 11:20 AM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hi Adrian;

no go, no matter what I do, or, how I get to the
freedomscientific\JAWS\2019\Settings\enu folder I don't see/hear,
configNames.ini so, perhaps I'll need to learn how to create a ini file,
also, are you running windows 10 or 7, not sure if that matters or not.

The impossible is the untried,  Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Thursday, November 29, 2018 6:47 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

David, I realize this won't make sense, but try this. Once you click on
"ENU," instead of arrowing through the resulting list, press c until you
hear the file's name. I say this because after reading this message from
you, I went back to ENU and clicked on it. I didn't get a number for the
resulting list, so I arrowed down through the files. There are lots of them,
but I didn't seem to get to configNames.ini. So I backed out of the list and
went back in. This time I did what I've done every time before, which is do
nothing else but press c. I believe it's the second press of c on my system
that gets to configNames.ini.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
david
Sent: Thursday, November 29, 2018 6:10 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hello Adrian;
well,
I just typed in,
on friend's computer,

C:\Users\owner\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu

I see/hear;
1 of 14,
I don't see,
configNames.ini

The impossible is the untried,  Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Thursday, November 29, 2018 5:19 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

David, I notice that between "JAWS" and "ENU," you wrote "JAWS 19" instead
of 2019. Could this explain it? I doubt it. But I just went through the
entire path again on my system, and configNames.ini is there.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
david
Sent: Thursday, November 29, 2018 3:58 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hello there;

Well, I'm trying to help a friend whose running Jaws19, I don't see the file
mentioned in  the below instructions.
I first go to, desktop,
windows-key+r=run,
now type in a period this takes me to the username folder, now I arrow and
enter on app data, now choose roaming, next choose freedom scientific, next
choose jaws, then jaws19, then, settings, then enu, I don't see the
configNames.ini file

1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name.
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

The impossible is the untried,  Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Wednesday, November 28, 2018 5:22 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] Jaws 2019 does not recognize autocompleted addresses
in Outlook 2016: possible solution

Vispero solved this problem for me with a file they sent. They then sent me
new instructions that make it unnecessary to go through the file replacement
process. I haven't tried these steps because my Outlook problem was already
resolved when I received them, but I pass them along in case they help
others on the list. Note that Vispero tells me they work for some people but
not all. I also don't know if they work for other versions of Outlook.

1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name.
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

Adrian Spratt

#4560

It's one of those sincerity-undermining email abbreviations for "Hope this helps."

Show quoted text

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of LeDon
Sent: Saturday, December 1, 2018 1:03 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

I might be wrong, and am a lot, but I think that I have seen this before.
You ended your email with hth. Was that a typing error, or does that mean something that eludes me?

-----Original Message-----
From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of Rick Justice
Sent: Friday, November 30, 2018 4:02 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Hi David,
This could be due to the new way that they are applying changes to the script files for Microsoft Office products.

HTH,
Rick Justice

"Tomorrow's another day, another way!"
"and if tomorrow never comes, problem solved!"

----- Original Message -----
From: "david" <davidmac1957@gmail.com>
To: <jaws-users-list@groups.io>
Sent: Friday, November 30, 2018 3:06 PM
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Hello Adrian;
OK, all is fine, I did contact FS, they did send me the file, which I did paste, and now can actually see/find in the enu folder, now, the auto complete works again.

the very strange thing is?

on my computer, jaws 18&2018 doesn't have the configNames.ini

however the auto complete does work. go, figure!

The impossible is the untried,  Never under estimate the power of a dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Adrian Spratt
Sent: Friday, November 30, 2018 11:43 AM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Windows 10. I meant to mention that.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of david
Sent: Friday, November 30, 2018 11:20 AM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Hi Adrian;

no go, no matter what I do, or, how I get to the freedomscientific\JAWS\2019\Settings\enu folder I don't see/hear, configNames.ini so, perhaps I'll need to learn how to create a ini file, also, are you running windows 10 or 7, not sure if that matters or not.

The impossible is the untried,  Never under estimate the power of a dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Adrian Spratt
Sent: Thursday, November 29, 2018 6:47 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

David, I realize this won't make sense, but try this. Once you click on "ENU," instead of arrowing through the resulting list, press c until you hear the file's name. I say this because after reading this message from you, I went back to ENU and clicked on it. I didn't get a number for the resulting list, so I arrowed down through the files. There are lots of them, but I didn't seem to get to configNames.ini. So I backed out of the list and went back in. This time I did what I've done every time before, which is do nothing else but press c. I believe it's the second press of c on my system that gets to configNames.ini.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of david
Sent: Thursday, November 29, 2018 6:10 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Hello Adrian;
well,
I just typed in,
on friend's computer,

C:\Users\owner\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu

I see/hear;
1 of 14,
I don't see,
configNames.ini

The impossible is the untried,  Never under estimate the power of a dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Adrian Spratt
Sent: Thursday, November 29, 2018 5:19 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

David, I notice that between "JAWS" and "ENU," you wrote "JAWS 19" instead of 2019. Could this explain it? I doubt it. But I just went through the entire path again on my system, and configNames.ini is there.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of david
Sent: Thursday, November 29, 2018 3:58 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Hello there;

Well, I'm trying to help a friend whose running Jaws19, I don't see the file mentioned in  the below instructions.
I first go to, desktop,
windows-key+r=run,
now type in a period this takes me to the username folder, now I arrow and enter on app data, now choose roaming, next choose freedom scientific, next choose jaws, then jaws19, then, settings, then enu, I don't see the configNames.ini file

1. Remove the configNames.ini file from the C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu Replace "username" with your user name.
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

The impossible is the untried,  Never under estimate the power of a dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Adrian Spratt
Sent: Wednesday, November 28, 2018 5:22 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Vispero solved this problem for me with a file they sent. They then sent me new instructions that make it unnecessary to go through the file replacement process. I haven't tried these steps because my Outlook problem was already resolved when I received them, but I pass them along in case they help others on the list. Note that Vispero tells me they work for some people but not all. I also don't know if they work for other versions of Outlook.

1. Remove the configNames.ini file from the C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu Replace "username" with your user name.
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

Rick Justice <ricjustice@...>

#4561

Hi LeDon,
It simply means,
hope this helps

HTH,
Rick Justice

"Everything must be learned, but some things just can't be taught!"

Show quoted text

----- Original Message ----- 
From: "LeDon" <ledonb@tx.rr.com>
To: <jaws-users-list@groups.io>
Sent: Saturday, December 01, 2018 1:02 PM
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted 
addresses in Outlook 2016: possible solution

I might be wrong, and am a lot, but I think that I have seen this before.
You ended your email with hth. Was that a typing error, or does that mean
something that eludes me?

-----Original Message-----
From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf
Of Rick Justice
Sent: Friday, November 30, 2018 4:02 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hi David,
This could be due to the new way that they are applying changes to the
script files for Microsoft Office products.

HTH,
Rick Justice

"Tomorrow's another day, another way!"
"and if tomorrow never comes, problem solved!"

----- Original Message ----- 
From: "david" <davidmac1957@gmail.com>
To: <jaws-users-list@groups.io>
Sent: Friday, November 30, 2018 3:06 PM
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hello Adrian;
OK, all is fine, I did contact FS, they did send me the file, which I did
paste, and now can actually see/find in the enu folder,
now, the auto complete works again.

the very strange thing is?

on my computer, jaws 18&2018 doesn't have the
configNames.ini

however the auto complete does work. go, figure!

The impossible is the untried,  Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Friday, November 30, 2018 11:43 AM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Windows 10. I meant to mention that.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
david
Sent: Friday, November 30, 2018 11:20 AM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hi Adrian;

no go, no matter what I do, or, how I get to the
freedomscientific\JAWS\2019\Settings\enu folder I don't see/hear,
configNames.ini so, perhaps I'll need to learn how to create a ini file,
also, are you running windows 10 or 7, not sure if that matters or not.

The impossible is the untried,  Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Thursday, November 29, 2018 6:47 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

David, I realize this won't make sense, but try this. Once you click on
"ENU," instead of arrowing through the resulting list, press c until you
hear the file's name. I say this because after reading this message from
you, I went back to ENU and clicked on it. I didn't get a number for the
resulting list, so I arrowed down through the files. There are lots of them,
but I didn't seem to get to configNames.ini. So I backed out of the list and
went back in. This time I did what I've done every time before, which is do
nothing else but press c. I believe it's the second press of c on my system
that gets to configNames.ini.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
david
Sent: Thursday, November 29, 2018 6:10 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hello Adrian;
well,
I just typed in,
on friend's computer,

C:\Users\owner\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu

I see/hear;
1 of 14,
I don't see,
configNames.ini

The impossible is the untried,  Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Thursday, November 29, 2018 5:19 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

David, I notice that between "JAWS" and "ENU," you wrote "JAWS 19" instead
of 2019. Could this explain it? I doubt it. But I just went through the
entire path again on my system, and configNames.ini is there.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
david
Sent: Thursday, November 29, 2018 3:58 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hello there;

Well, I'm trying to help a friend whose running Jaws19, I don't see the file
mentioned in  the below instructions.
I first go to, desktop,
windows-key+r=run,
now type in a period this takes me to the username folder, now I arrow and
enter on app data, now choose roaming, next choose freedom scientific, next
choose jaws, then jaws19, then, settings, then enu, I don't see the
configNames.ini file

1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name.
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

The impossible is the untried,  Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Wednesday, November 28, 2018 5:22 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] Jaws 2019 does not recognize autocompleted addresses
in Outlook 2016: possible solution

Vispero solved this problem for me with a file they sent. They then sent me
new instructions that make it unnecessary to go through the file replacement
process. I haven't tried these steps because my Outlook problem was already
resolved when I received them, but I pass them along in case they help
others on the list. Note that Vispero tells me they work for some people but
not all. I also don't know if they work for other versions of Outlook.

1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name.
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

Mike B. <mike9902@...>

#4563

Hi LeDon,

Or, Hope That Helped. If you kicked your computer because it wouldn't cooperate it could mean, Hell That Hurt! LOL LOL

Take care. Go Rams!
Sent from my iBarstool.
I type out everything I want to remember. That way instead of spending a lot of time trying to remember what it was, I spend the time looking for where I saved it!

Show quoted text

----- Original Message -----

From: Rick Justice

To: jaws-users-list@groups.io

Sent: Saturday, December 01, 2018 12:31 PM

Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Hi LeDon,
It simply means,
hope this helps

HTH,
Rick Justice

"Everything must be learned, but some things just can't be taught!"

----- Original Message -----
From: "LeDon" <ledonb@...>
To: <jaws-users-list@groups.io>
Sent: Saturday, December 01, 2018 1:02 PM
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

I might be wrong, and am a lot, but I think that I have seen this before.
You ended your email with hth. Was that a typing error, or does that mean
something that eludes me?

-----Original Message-----
From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf
Of Rick Justice
Sent: Friday, November 30, 2018 4:02 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hi David,
This could be due to the new way that they are applying changes to the
script files for Microsoft Office products.

HTH,
Rick Justice

"Tomorrow's another day, another way!"
"and if tomorrow never comes, problem solved!"

----- Original Message -----
From: "david" <davidmac1957@...>
To: <jaws-users-list@groups.io>
Sent: Friday, November 30, 2018 3:06 PM
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hello Adrian;
OK, all is fine, I did contact FS, they did send me the file, which I did
paste, and now can actually see/find in the enu folder,
now, the auto complete works again.

the very strange thing is?

on my computer, jaws 18&2018 doesn't have the
configNames.ini

however the auto complete does work. go, figure!

The impossible is the untried, Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Friday, November 30, 2018 11:43 AM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Windows 10. I meant to mention that.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
david
Sent: Friday, November 30, 2018 11:20 AM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hi Adrian;

no go, no matter what I do, or, how I get to the
freedomscientific\JAWS\2019\Settings\enu folder I don't see/hear,
configNames.ini so, perhaps I'll need to learn how to create a ini file,
also, are you running windows 10 or 7, not sure if that matters or not.

The impossible is the untried, Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Thursday, November 29, 2018 6:47 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

David, I realize this won't make sense, but try this. Once you click on
"ENU," instead of arrowing through the resulting list, press c until you
hear the file's name. I say this because after reading this message from
you, I went back to ENU and clicked on it. I didn't get a number for the
resulting list, so I arrowed down through the files. There are lots of them,
but I didn't seem to get to configNames.ini. So I backed out of the list and
went back in. This time I did what I've done every time before, which is do
nothing else but press c. I believe it's the second press of c on my system
that gets to configNames.ini.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
david
Sent: Thursday, November 29, 2018 6:10 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hello Adrian;
well,
I just typed in,
on friend's computer,

C:\Users\owner\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu

I see/hear;
1 of 14,
I don't see,
configNames.ini

The impossible is the untried, Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Thursday, November 29, 2018 5:19 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

David, I notice that between "JAWS" and "ENU," you wrote "JAWS 19" instead
of 2019. Could this explain it? I doubt it. But I just went through the
entire path again on my system, and configNames.ini is there.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
david
Sent: Thursday, November 29, 2018 3:58 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted
addresses in Outlook 2016: possible solution

Hello there;

Well, I'm trying to help a friend whose running Jaws19, I don't see the file
mentioned in the below instructions.
I first go to, desktop,
windows-key+r=run,
now type in a period this takes me to the username folder, now I arrow and
enter on app data, now choose roaming, next choose freedom scientific, next
choose jaws, then jaws19, then, settings, then enu, I don't see the
configNames.ini file

1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name.
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

The impossible is the untried, Never under estimate the power of a
dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Adrian Spratt
Sent: Wednesday, November 28, 2018 5:22 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] Jaws 2019 does not recognize autocompleted addresses
in Outlook 2016: possible solution

Vispero solved this problem for me with a file they sent. They then sent me
new instructions that make it unnecessary to go through the file replacement
process. I haven't tried these steps because my Outlook problem was already
resolved when I received them, but I pass them along in case they help
others on the list. Note that Vispero tells me they work for some people but
not all. I also don't know if they work for other versions of Outlook.

1. Remove the configNames.ini file from the
C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu
Replace "username" with your user name.
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for
changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

Matthew Horspool

#4638

Hi Nino,

Very interesting.

I saw an INI file from someone else on another list. It looks like it is the opposite of what I thought – FS are in some cases forcing JAWS to go back to the Outlook Classic scripts in non-classic versions of Outlook.

There will presumably be a December round of updates as this is what the next FSOpenLine is due to talk about. Hopefully the problem will get fixed there.

Matthew

Show quoted text

From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of Nino Dagostino
Sent: 01 December 2018 14:54
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Good morning:

When I looked for the file it was not on my computer.

I called Jaws support and Nicki created the file and sent it to me.

I looked at the ini file there was not in the file.

To make it work I had to reboot the computer and then it worked.

I tried the altu command and it did nothing.

Have a good day.

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Matthew Horspool
Sent: Saturday, December 1, 2018 7:36 AM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Hi,

I don't quite understand how these instructions work as I don't know what ALT+U does – it does nothing here.

However, ConfigNames.ini is the file which tells JAWS which scripts to load for which application. You will not have this in your user folder unless something has modified it, e.g. by installing custom scripts. However, if you do for some reason have it in your user folder and there are settings for the same application in your user file and the default file, the settings in your user file will take priority.

This means that, if there is an entry for Microsoft Outlook held over from an earlier version of JAWS, JAWS 2019 will be attempting to use the Outlook Classic scripts in a version of Outlook which is not Outlook Classic. This could explain the behaviour.

Deleting the ConfigNames.ini file, if it exists, will remove this association and hence JAWS will defer to its default settings, which will load in the revised scripts.

Hope this explains why some people cannot find this file. If you can't find it, creating it and then deleting it probably will not fix anything.

Matthew

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Adrian Spratt
Sent: 28 November 2018 22:22
To: jaws-users-list@groups.io
Subject: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Vispero solved this problem for me with a file they sent. They then sent me new instructions that make it unnecessary to go through the file replacement process. I haven't tried these steps because my Outlook problem was already resolved when I received them, but I pass them along in case they help others on the list. Note that Vispero tells me they work for some people but not all. I also don't know if they work for other versions of Outlook.

1. Remove the configNames.ini file from the C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu Replace "username" with your user name.

Copy it to another folder in case this doesn't work.

2. Close JAWS and Relaunch JAWS.

3. Open Outlook 2016

4. Press Alt + U

5. Outlook should tell you that you need to restart the application for changes to take effect. Press Enter.

6. Next Close Outlook with Alt + F4.

7. Restart Outlook.

8. Now try typing addresses in the To field of a new message.