You could try Recuva which is a free recovery program. I tried it but it didn’t work well with Jaws2019, but then it could have been just me! Larry

Windows 7 has a very good built in antivirus program, Microsoft Essentials. I used this one for many years and had no issues. If it’s not on your computer already just go to the internet and type in ‘

If you're using Windows 10 it automatically downloads all updates on a daily bases.

I've never had Jaws automatically start downloading it has always required me to press ok to start the download. Larry

Thanks Victor; I thought there should have been a tab showing all add-ons but for some reason it was hidden and it took a bit of work to get it unhidden. I’m not sure what all of the Microsoft add-ons

I looked again and there are only 3 add-ons listed in my currently loaded add-ons, under the run without permissions there are 43 add-ons which are mostly Microsoft add-ons; nothing for Adobe. When I

Do you mean manage add-ons, because I can’t find add-ins. Also, under my add-ons there is no add-on for Adobe. Larry

The biggest problem with trying to re-install Jaws 2019 happened after we downloaded the program from the FS site and ran the repair. That’s when I found the duplicate Jaws2019 .EXE file in my program

I got that same message yesterday with IE and with Chrome. But with Chrome I was able to continue to arrow down and read the PDF. It would be good to know what this message is and how to resolve it. L

I had the same problem back in June. The Jaws tecnician ran the repair and blew my computer out of the water. I had to contact a second Jaws technician who spent 2 days to finally get Jaws to reinstal

I find using the spacebar usually opens combo boxes or the enter.

Did she try using the jaws key plus right arrow, that’s what I use mostly? Larry

My computer is about 2-3 years old, it’s an MSI. Larry

I too have seen the same problem ‘not responding’ but I get it with Windows Media player and last night while renaming a file the ‘file not responding’ message came up. As for the Windows Media Player

Hi Leonard; Maybe when you plug the Bluetooth dongle in it defaults to headphone. Go to Control Panel then under sound and check it there.

The problem I am finding with this is that Jaws no longer reads the progress/percentage unless I use the insert+t to read the top line of the file transfer. When I click on the more info then I am abl

Since Jaws 2018 I had to change to draft view to rather than print view.

The item count only came in since I upgraded from Jaws14 and Win7. So it doesn't really make much difference to me the best is that now the Ctrl+f feature works again.

Thanks Rebecca, I'm not sure why the search quit working since I moved over to Win10 from win7 but now this has it working again. Unfortunately, it doesn't tell me how many occurrences are found now t

I had problems with the find command since I moved to windows 10. An alternative key to use is the F6 which brings up the search box just like it does with the ctrl+f, give it a try.