Hello, I am using the latest build of JAWS2019, and the latest version of Office 16 (or maybe it is 365) on a Windows 10 machine. I have been having a lot of trouble with Word staying running. It is r

Two weeks ago I ran into the same problem where Adobe stopped reading documents that I know worked in the past. Then the same thing happened at work. Vispero/FS Support provided with the following 3 p

Try Shift+F6 and/or F6. HTH, Annette

Call FS. They had us make some changes to JAWS settings and all is well. I’ve had so many problem this week with the upgrades at work, I can’t even begin to tell you what changes we made for what. Ann

I think I am running Office 2016. I do not know the build number.

At work we are using AnyConnect. It is pretty good about logging in with JAWS as long as you do not have to adjust anything prior to log in. Once in everything works great. Annette

I have the same problem with JAWS not reading the list. Down arrow does not do anything. TAB takes me to the first name in the list and after that I cannot move through list. Annette

Hello, At work I was recently upgraded to Office365 Enterprise and the latest build of JAWS2019 (put out this week), running on a Windows10 platform. I am having problems with JAWS randomly not readin

Hello, I am running JAWS2019 on a Windows10 computer and using Outlook 365 Enterprise for e-mail. When messages arrive in my inbox, the body of the message is read by JAWS. Both the Reading Pane and t

Hi David, Thank you so much for your descriptions of the Leasey products. I had not previously been aware of it. As others have already stated, the features that simplify the user interface targets a

I've been having this problem intermittently for years. I think I have picked up on a possible cause. If the length of the formula is wider than the cell width JAWS will not read the info, or just kee

Tom, I had someone else do it for me, so I cannot give you exact instructions. Try to find device manager, and find your way to Sounds, video & game controllers. I have no idea if locating this can va

Check your sound card settings. I had to change my setting to the basic one instead of Realtime. Hope I got that name right. Be aware that sometimes updates will undo this setting. Annette

Is the Skype 8 we are discussing here the same as Skype for Business? Annette

Hi, The instructions that I’m going to provide are for PowerPoint 2016. They may very well work in earlier versions, but I cannot remember. You are going to need to change your view from “normal” to “

Rebecca, This is good to know. Is there a way to read the word in context? Annette

Hi, Use Shift+Tab to get to the Folder list, and Tab to get back to the list of messages. Let me know if you use the Control+e for searching in Outlook. For me both at home and work it is really odd,

Hi I have not read every message in this thread, so if what I am about to say is not applicable, please press the delete key. If my memory is correct, there has been problems for years with using an e

That is interesting that Function+Right Control does not do anything on your computer. Yes, Function+Left Arrow is equivalent to the Home key, and Function+Right Arrow is equivalent to the End key. Al

On both my Dell laptop at work and my personal Dell laptop there is not an Applications key. By holding down the Function key and tapping the Right Control key will achieve the same result as the Appl