Hi Wayne, In some cases, especially if you’re using Internet Explorer, the audio version does not pop up, though, honestly, I don’t know if that has to do with my old computer or Internet Explorer, bu

Hi Justin, You can find out about RECAPTCHA at the following link: https://support.google.com/recaptcha/?hl=en It will give you instructions on what it is, how to add sites to it for your own personal

Regardless of whether one has a tower or laptop, the hibernation settings are the same for both out of the box. After a certain amount of time, the computer goes to sleep, then hibernation. This does

I haven’t really been reading this thread, but the many messages on this thread prompted me to, in case I could help. I’m wondering if anyone has mentioned to check the hibernation settings on the com

Hi John, If you have a Google account, sign into your Google account on all the browsers you use. Once signed in, there is a Google application that by-passes the I am not a robot checkbox and fills i

In Most cases, it’s not enough to just do a screen refresh, you have to do a Jaws refresh with insert+escape. This keystroke will refresh the Jaws screen capture because something is lagging, usually

Have you checked the display settings in the Windows settings? There is the time out settings for the screen and display, the sleep settings for the computer as a whole, and possibly the computer is b

Have you looked into the autocomplete on the Windows side of things, instead of looking at just the Jaws side of it? It seems like what ever your typing into the field is being completed and being rea

Have you tried restarting your computer? I mean, if it works for everyone else, it must be something with your computer, so see if a restart fixes the problem, and if not, then a call to Microsoft dis

An easier way to get the task manager is to press the keystroke of control+shift+escape. This is the shortcut to the task manager. Once the task manager loads up, shift+tab, and you’ll get to the list

Hi Cheryl, I was under the impression the 2019 version was on it's final beta phase, and not completely released. Did I misread that? Victor

Hi Cheryl, In that case, if you still have 2018 installed, you might want to switch over to that version, to see if it's the 2019 version, or if it's an iTunes version. If I'm not mistaken, 2019 is st

Cheryl, What version of Jaws and iTunes are you using? Victor

Hi Cheryl, I noticed you have a Gmail account. In the past, so I'm not sure if this problem has been addressed with Google and Gmail, but in your account settings, you had to place the word "recent" b

I think the person who wrote Bound Tunes just forgot about the project. I have personally not found anything inaccessible with Jaws and iTunes. What exactly are you have issues with Cheryl, perhaps I

Is it me, or is the Jaws cursor becoming more and more unusable with every iteration of Jaws and Windows 10? At the moment, there are very few applications I can use the Jaws cursor on, and mostly fro

Does this user guide take into account blind people, or is it just written with the general user in mind? Not for nothing, but a great many of these user guides have images instead of actual written e

Isn’t there a way to reassign the insert key with Jaws? I could have sworn I saw this feature in the Jaws utilities or settings. Victor

Hi Owen, From what I read, the Surface Go does work with Jaws, but at the start of the Windows installation when you first turn the computer on for the first time, you have to select from a scaled dow

Sandy, you should be careful here. Shane said his doesn’t read the cards with the chips, so you may want to get one that’s newer and can read those, because they’re becoming the norm nowadays. Victor