Date   

Here's what I don't like about Edge.

Ron Kolesar
 

When working with edge you constantly here the this page has so many columns and so many rolls.
It is a huge headache.
You do not hear that garbage while using IE11.
I mainly use IE 11 for surfing the internet and or taking the advance online ham radio emergency communication courses that the county wants us now to take since they'll be changing the frequencies in our areas for the home based 911 scanners that we enjoy listening to.
So, Microsoft still needs to work the bugs out of edge and what I also don't like is the mail app is as follows.
Even though Microsoft dropped tech support for WLM in March of either 2017 or 2018.
I still use it for my main mail package.
I've tried out look because it's suppose to be like WLM, but it is tricky.
At least to me.
A ms disability operator recommended that I go out to
www.outlook.com
And try out look from there.
I haven't had the chance to do that just yet with these courses that the county wants us to take.
But what I like about WLM is the following two features.
1. You can set message rules and or also known as message filters.
So, say I get a letter about JAWS, it will go into the jaws mailbox and my in box will not over flow with mail.
2. I have two mailboxes with sub mailboxes in them.
Still if I set a rule and or filter the modem and rotter will see the address and still ship it to the correct mailbox.
I understand that you can do the sub mailboxes but you still can not do the filters and or rules still not yet.
I've tried out the mail app twice, and had MS tech support link up with me and install it both times.
The first time I had to roll the clock back and the second time I called and had them uninstall the mail package.
So there is my opinion on the Mail app, even though I know several blind people are enjoying the MS mail app.
But I'm going to stay with the WLM mail app until they finally get all of the bugs worked out of the ms mail app.
Just my two cents on this topic.
Ron U.S. ham Radio Station KR3DOG-PA-WCECTM
Which stands for:
Pennsylvania West County Emergency Com-Tree Manager.


Re: jaws Phone

Bob Hicks
 

800-444-4443

 

Have a great day, 73

 

Bob Hicks, KC8CR

 

From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of Martian.Lady
Sent: Friday, September 14, 2018 10:51 AM
To: jaws-users-list@groups.io
Subject: [jaws-users] jaws Phone

 

Hi
  Could someone please tell me the number for Jaws?  I know it's not Jaws but.c.c.c.  Thanks


Marsha


Re: jaws Phone

Mike B. <mike9902@...>
 

Hi Marsha,
 
Here you go:
 
Main: 1-800-444-4443

Tech support: 1-727-803-8600
 
Take care.  Mike.  Go Dodgers!
Sent from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the end you have to ignore everything, & click I agree.

----- Original Message -----
Sent: Friday, September 14, 2018 7:50 AM
Subject: [jaws-users] jaws Phone

Hi
  Could someone please tell me the number for Jaws?  I know it's not Jaws but.c.c.c.  Thanks


Marsha


jaws Phone

Martian.Lady
 

Hi
  Could someone please tell me the number for Jaws?  I know it's not Jaws but.c.c.c.  Thanks


Marsha


Re: JAWS 2019

Glenn / Lenny
 

I think that would be ironic.
They haven't gotten 2018 right yet.
Jaws crashes and restarts on web pages for me often.
Glenn

----- Original Message -----
From: inam din
Sent: Friday, September 14, 2018 4:05 AM
Subject: Re: [jaws-users] JAWS 2019

Dear, the matter of fact is that since VFO They are use to be late of launching their products and who knows that they will launch JAWS 2019 twards end of October!

I hope that they will launch it next wednessday!

With regards from Inamuddin with the Skype ID:

Charlsdarwin1

Sent from Mail for Windows 10


From: jaws-users-list@groups.io <jaws-users-list@groups.io> on behalf of Charles Nicol <Charles.Nicol@...>
Sent: Friday, September 14, 2018 1:46:24 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] JAWS 2019
 
Hi,

Wondering when we might see a beta version of JAWS 2019? I realise that FS usually aim to release the final live version towards the end of October and we are now almost half way through September.

With Kind Regards,

Charles Nicol
Technology Analyst / Chair, Enable Network

Digital Servicing Readiness Team
Channel & Digital, Innovation & Change.

T 0141-958-5346
E Charles.Nicol@...

Clydesdale & Yorkshire Bank

2nd Floor, Granite House
31 - 33 Stockwell Street
Glasgow, G1 4RZ.

        please consider the environment before printing this e-mail
=====================================================================================================
We will never ask for your login details, passwords, PIN or any details of your accounts or cards. If a link in an email takes you to a page asking for any of this information, or if you have any other reason to suspect an email or site might not be genuine, do not disclose any personal information and forward it to ReportPhishing@... (please note no acknowledgement will be sent). Please call or write to us if you need to refer to personal account details or other confidential information.

This e-mail is issued by a CB Group company. The contents of this e-mail are confidential and will have no contractual effect unless it is otherwise agreed between a specific CB Group company and the recipient.

The CB Group is Clydesdale Bank PLC (which is registered in Scotland at registered office 30 St Vincent Place, Glasgow G1 2HL with Company No SC001111), each subsidiary or holding company of Clydesdale Bank PLC from time to time, and each subsidiary from time to time of any such holding company. For the avoidance of doubt the CB Group includes, among others, Yorkshire Bank Home Loans Limited (Company No 01855020) which is registered in England and Wales at registered office 20 Merrion Way, Leeds LS2 8NZ.

Clydesdale Bank PLC, which also trades as Yorkshire Bank, is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. (Financial Services Register No. 121873).

Yorkshire Bank Home Loans Limited is authorised and regulated by the Financial Conduct Authority. (Financial Services Register No. 303825)

Credit facilities other than regulated mortgages and regulated credit agreements are not regulated by the Financial Conduct Authority.

The views and opinions expressed in this email may not reflect those of any member of the CB Group. If you are not the addressee (or responsible for delivery of the message to the addressee), please notify the originator immediately by return message and destroy the original message. This message and any attachments have been scanned for viruses prior to leaving the CB Group network. However, CB Group does not guarantee the security of this message and will not be responsible for any damages arising as a result of any virus being passed on or arising from any alteration of this message by a third party. The CB Group may monitor emails sent to and from the CB Group network


beta 2019

Holger Fiallo <hfiallo@...>
 

When is the beta coming out?

Holger Fiallo


Re: JAWS 2019

Eric Damery
 

Pricing details for the new annual option won’t be finalized till early October. 

Eric

On Sep 14, 2018, at 10:19 AM, Dennis L <dennisl1982@...> wrote:

Can you cover the pricing for the new licensing you talked about on the fs talk line in the fs cast?

 

From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of Eric Damery
Sent: Friday, September 14, 2018 6:59 AM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] JAWS 2019

 

By Monday, FS Cast will post and the write up with the release Tuesday. 

 

Regards,

Eric


On Sep 14, 2018, at 6:12 AM, Marek Durila <Marek_Durila@...> wrote:

Hi Eric,
And any article about news?
I can't find it :-(.


Regards,

Marek Durila
Nordic Health Check - Perform Health Check Team Member
IBM Client Innovation Centre Central Europe

 


Phone: 420-53341-4788 | Mobile: 420-605-031-743
E-mail:
Marek_Durila@...

Technicka 21
Brno, 61600
Czech Republic



"Eric Damery" ---14.09.2018 11:59:45---Next Tuesday at 10 AM Eastern is a good bet for Public Beta 1. Regards,

From: "Eric Damery" <edamery@...>
To: "jaws-users-list@groups.io" <jaws-users-list@groups.io>
Date: 14.09.2018 11:59
Subject: Re: [jaws-users] JAWS 2019
Sent by: jaws-users-list@groups.io





Next Tuesday at 10 AM Eastern is a good bet for Public Beta 1.

Regards,
Eric

On Sep 14, 2018, at 4:46 AM, Charles Nicol <Charles.Nicol@...> wrote:

Hi,

Wondering when we might see a beta version of JAWS 2019? I realise that FS usually aim to release the final live version towards the end of October and we are now almost half way through September.


With Kind Regards,


Charles Nicol

Technology Analyst / Chair, Enable Network

Digital Servicing Readiness Team

Channel & Digital, Innovation & Change.


T
0141-958-5346
E
Charles.Nicol@...

Clydesdale & Yorkshire Bank

2nd Floor, Granite House

31 - 33 Stockwell Street

Glasgow, G1 4RZ.

please consider the environment before printing this e-mail
=====================================================================================================
We will never ask for your login details, passwords, PIN or any details of your accounts or cards. If a link in an email takes you to a page asking for any of this information, or if you have any other reason to suspect an email or site might not be genuine, do not disclose any personal information and forward it to
ReportPhishing@... (please note no acknowledgement will be sent). Please call or write to us if you need to refer to personal account details or other confidential information.

This e-mail is issued by a CB Group company. The contents of this e-mail are confidential and will have no contractual effect unless it is otherwise agreed between a specific CB Group company and the recipient.


The CB Group is Clydesdale Bank PLC (which is registered in Scotland at registered office 30 St Vincent Place, Glasgow G1 2HL with Company No SC001111), each subsidiary or holding company of Clydesdale Bank PLC from time to time, and each subsidiary from time to time of any such holding company. For the avoidance of doubt the CB Group includes, among others, Yorkshire Bank Home Loans Limited (Company No 01855020) which is registered in England and Wales at registered office 20 Merrion Way, Leeds LS2 8NZ.


Clydesdale Bank PLC, which also trades as Yorkshire Bank, is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. (Financial Services Register No. 121873).


Yorkshire Bank Home Loans Limited is authorised and regulated by the Financial Conduct Authority. (Financial Services Register No. 303825)


Credit facilities other than regulated mortgages and regulated credit agreements are not regulated by the Financial Conduct Authority.


The views and opinions expressed in this email may not reflect those of any member of the CB Group. If you are not the addressee (or responsible for delivery of the message to the addressee), please notify the originator immediately by return message and destroy the original message. This message and any attachments have been scanned for viruses prior to leaving the CB Group network. However, CB Group does not guarantee the security of this message and will not be responsible for any damages arising as a result of any virus being passed on or arising from any alteration of this message by a third party. The CB Group may monitor emails sent to and from the CB Group network




Re: JAWS 2019

Dennis L
 

Can you cover the pricing for the new licensing you talked about on the fs talk line in the fs cast?

 

From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of Eric Damery
Sent: Friday, September 14, 2018 6:59 AM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] JAWS 2019

 

By Monday, FS Cast will post and the write up with the release Tuesday. 

 

Regards,

Eric


On Sep 14, 2018, at 6:12 AM, Marek Durila <Marek_Durila@...> wrote:

Hi Eric,
And any article about news?
I can't find it :-(.


Regards,

Marek Durila
Nordic Health Check - Perform Health Check Team Member
IBM Client Innovation Centre Central Europe

 


Phone: 420-53341-4788 | Mobile: 420-605-031-743
E-mail:
Marek_Durila@...

Technicka 21
Brno, 61600
Czech Republic



"Eric Damery" ---14.09.2018 11:59:45---Next Tuesday at 10 AM Eastern is a good bet for Public Beta 1. Regards,

From: "Eric Damery" <edamery@...>
To: "jaws-users-list@groups.io" <jaws-users-list@groups.io>
Date: 14.09.2018 11:59
Subject: Re: [jaws-users] JAWS 2019
Sent by: jaws-users-list@groups.io





Next Tuesday at 10 AM Eastern is a good bet for Public Beta 1.

Regards,
Eric

On Sep 14, 2018, at 4:46 AM, Charles Nicol <Charles.Nicol@...> wrote:

Hi,

Wondering when we might see a beta version of JAWS 2019? I realise that FS usually aim to release the final live version towards the end of October and we are now almost half way through September.


With Kind Regards,


Charles Nicol

Technology Analyst / Chair, Enable Network

Digital Servicing Readiness Team

Channel & Digital, Innovation & Change.


T
0141-958-5346
E
Charles.Nicol@...

Clydesdale & Yorkshire Bank

2nd Floor, Granite House

31 - 33 Stockwell Street

Glasgow, G1 4RZ.

please consider the environment before printing this e-mail
=====================================================================================================
We will never ask for your login details, passwords, PIN or any details of your accounts or cards. If a link in an email takes you to a page asking for any of this information, or if you have any other reason to suspect an email or site might not be genuine, do not disclose any personal information and forward it to
ReportPhishing@... (please note no acknowledgement will be sent). Please call or write to us if you need to refer to personal account details or other confidential information.

This e-mail is issued by a CB Group company. The contents of this e-mail are confidential and will have no contractual effect unless it is otherwise agreed between a specific CB Group company and the recipient.


The CB Group is Clydesdale Bank PLC (which is registered in Scotland at registered office 30 St Vincent Place, Glasgow G1 2HL with Company No SC001111), each subsidiary or holding company of Clydesdale Bank PLC from time to time, and each subsidiary from time to time of any such holding company. For the avoidance of doubt the CB Group includes, among others, Yorkshire Bank Home Loans Limited (Company No 01855020) which is registered in England and Wales at registered office 20 Merrion Way, Leeds LS2 8NZ.


Clydesdale Bank PLC, which also trades as Yorkshire Bank, is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. (Financial Services Register No. 121873).


Yorkshire Bank Home Loans Limited is authorised and regulated by the Financial Conduct Authority. (Financial Services Register No. 303825)


Credit facilities other than regulated mortgages and regulated credit agreements are not regulated by the Financial Conduct Authority.


The views and opinions expressed in this email may not reflect those of any member of the CB Group. If you are not the addressee (or responsible for delivery of the message to the addressee), please notify the originator immediately by return message and destroy the original message. This message and any attachments have been scanned for viruses prior to leaving the CB Group network. However, CB Group does not guarantee the security of this message and will not be responsible for any damages arising as a result of any virus being passed on or arising from any alteration of this message by a third party. The CB Group may monitor emails sent to and from the CB Group network




Re: JAWS 2019

Dennis L
 

Looking forward to it I was hoping for today *smile*

 

From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of Eric Damery
Sent: Friday, September 14, 2018 5:59 AM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] JAWS 2019

 

Next Tuesday at 10 AM Eastern is a good bet for Public Beta 1. 

 

Regards,

Eric


On Sep 14, 2018, at 4:46 AM, Charles Nicol <Charles.Nicol@...> wrote:

Hi,

Wondering when we might see a beta version of JAWS 2019? I realise that FS usually aim to release the final live version towards the end of October and we are now almost half way through September.

With Kind Regards,

Charles Nicol
Technology Analyst / Chair, Enable Network
Digital Servicing Readiness Team
Channel & Digital, Innovation & Change.

T 0141-958-5346
E Charles.Nicol@...

Clydesdale & Yorkshire Bank

2nd Floor, Granite House
31 - 33 Stockwell Street
Glasgow, G1 4RZ.

        please consider the environment before printing this e-mail
=====================================================================================================
We will never ask for your login details, passwords, PIN or any details of your accounts or cards. If a link in an email takes you to a page asking for any of this information, or if you have any other reason to suspect an email or site might not be genuine, do not disclose any personal information and forward it to ReportPhishing@... (please note no acknowledgement will be sent). Please call or write to us if you need to refer to personal account details or other confidential information.

This e-mail is issued by a CB Group company. The contents of this e-mail are confidential and will have no contractual effect unless it is otherwise agreed between a specific CB Group company and the recipient.

The CB Group is Clydesdale Bank PLC (which is registered in Scotland at registered office 30 St Vincent Place, Glasgow G1 2HL with Company No SC001111), each subsidiary or holding company of Clydesdale Bank PLC from time to time, and each subsidiary from time to time of any such holding company. For the avoidance of doubt the CB Group includes, among others, Yorkshire Bank Home Loans Limited (Company No 01855020) which is registered in England and Wales at registered office 20 Merrion Way, Leeds LS2 8NZ.

Clydesdale Bank PLC, which also trades as Yorkshire Bank, is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. (Financial Services Register No. 121873).

Yorkshire Bank Home Loans Limited is authorised and regulated by the Financial Conduct Authority. (Financial Services Register No. 303825)

Credit facilities other than regulated mortgages and regulated credit agreements are not regulated by the Financial Conduct Authority.

The views and opinions expressed in this email may not reflect those of any member of the CB Group. If you are not the addressee (or responsible for delivery of the message to the addressee), please notify the originator immediately by return message and destroy the original message. This message and any attachments have been scanned for viruses prior to leaving the CB Group network. However, CB Group does not guarantee the security of this message and will not be responsible for any damages arising as a result of any virus being passed on or arising from any alteration of this message by a third party. The CB Group may monitor emails sent to and from the CB Group network


Re: please help/norton accessibility with jaws 2018?

Mike O'Brien
 

Hi everyone

Thank you for all the responses clarifying windows Defender. It's good to
know that Microsoft still provides such protection for those that choose not
to pay.

-----Original Message-----
From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf
Of Victor Gouveia
Sent: Thursday, September 13, 2018 10:08
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] please help/norton accessibility with jaws 2018?

Hi Rick,

Yes, but as of Windows 10, Microsoft has bundled Security Essentials with
Windows Defender, as one package, so Windows 10 users don't have to look in
multiple places for their threats.

Victor

-----Original Message-----
From: Rick Justice
Sent: Thursday, September 13, 2018 9:04 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] please help/norton accessibility with jaws 2018?

If memory serves, I believe Windows Defender came with, or was available for
Windows 8.

HTH,
Rick Justice

"Tomorrow's another day, another way!"
"and if tomorrow never comes, problem solved!"


----- Original Message -----
From: "Victor Gouveia" <victor.gouveia@rogers.com>
To: <jaws-users-list@groups.io>
Sent: Thursday, September 13, 2018 7:50 PM
Subject: Re: [jaws-users] please help/norton accessibility with jaws 2018?


I was under the impression Security Essentials was renamed defender for
Windows 10.

Am I incorrect?

Victor

From: Mike O'Brien
Sent: Thursday, September 13, 2018 2:40 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] please help/norton accessibility with jaws 2018?

Hi



I thought that Microsoft had dropped Security Essentials several years ago
and that it was incompatible with Windows 10. Does your organization have a
special contract with Microsoft, or is Microsoft Security Essentials really
available to the general public today?





From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf
Of Glenn / Lenny
Sent: Wednesday, September 12, 2018 10:29
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] please help/norton accessibility with jaws 2018?



Let me tell you about Microsoft Security Essentials;

I work for the State Of Nebraska, and that is the only protection it uses on
all of its computers.

Microsoft won't say it's all you need, because they have had anti-trust
suits for monopolizing.

I trust Security Essentials more than any other.

Also, Microsoft has a malware checker built in as well.

Just bring up the run window with Windows + R

and type in:

MRT

Which stands for

malicious-software removal tool

Glenn

----- Original Message -----

From: joanne

To: jaws-users-list@groups.io

Sent: Wednesday, September 12, 2018 8:44 AM

Subject: [jaws-users] please help/norton accessibility with jaws 2018?



A friend is just about demanding I use Norton as it is free with my internet
service. I have used it before and found it not only inaccessible as far as
not being able to read their constant pop-ups, but it keeps popping up on
the Web and, again, I can't read the reason why. Please someone, anyone
who's used this program recently, set one of us straight regarding this. He
wants to put it on my computers and thinks Internet Essentials is dangerous.
Okay so if it's so dangerous is there another accessible program you use?
And if I'm wrong about Norton, can someone tell me how to set it up so it
just runs in the background and stops popping up and not allowing me to read
what's on the screen? Using Windows 7 and Jaws 2018.



I appreciate your help.



Joanne


Re: JAWS 2019

Eric Damery
 

By Monday, FS Cast will post and the write up with the release Tuesday. 

Regards,
Eric


On Sep 14, 2018, at 6:12 AM, Marek Durila <Marek_Durila@...> wrote:

Hi Eric,
And any article about news?
I can't find it :-(.



Regards,

Marek Durila
Nordic Health Check - Perform Health Check Team Member
IBM Client Innovation Centre Central Europe

Phone: 420-53341-4788 | Mobile: 420-605-031-743
E-mail:
Marek_Durila@...
Technicka 21
Brno, 61600
Czech Republic


"Eric Damery" ---14.09.2018 11:59:45---Next Tuesday at 10 AM Eastern is a good bet for Public Beta 1. Regards,

From: "Eric Damery" <edamery@...>
To: "jaws-users-list@groups.io" <jaws-users-list@groups.io>
Date: 14.09.2018 11:59
Subject: Re: [jaws-users] JAWS 2019
Sent by: jaws-users-list@groups.io




Next Tuesday at 10 AM Eastern is a good bet for Public Beta 1.

Regards,
Eric

On Sep 14, 2018, at 4:46 AM, Charles Nicol <Charles.Nicol@...> wrote:
      Hi,

      Wondering when we might see a beta version of JAWS 2019? I realise that FS usually aim to release the final live version towards the end of October and we are now almost half way through September.

      With Kind Regards,


      Charles Nicol

      Technology Analyst / Chair, Enable Network

      Digital Servicing Readiness Team
      Channel & Digital, Innovation & Change.

      T
      0141-958-5346
      E
      Charles.Nicol@...

      Clydesdale & Yorkshire Bank

      2nd Floor, Granite House

      31 - 33 Stockwell Street

      Glasgow, G1 4RZ.

      please consider the environment before printing this e-mail
      =====================================================================================================
      We will never ask for your login details, passwords, PIN or any details of your accounts or cards. If a link in an email takes you to a page asking for any of this information, or if you have any other reason to suspect an email or site might not be genuine, do not disclose any personal information and forward it to
      ReportPhishing@... (please note no acknowledgement will be sent). Please call or write to us if you need to refer to personal account details or other confidential information.

      This e-mail is issued by a CB Group company. The contents of this e-mail are confidential and will have no contractual effect unless it is otherwise agreed between a specific CB Group company and the recipient.


      The CB Group is Clydesdale Bank PLC (which is registered in Scotland at registered office 30 St Vincent Place, Glasgow G1 2HL with Company No SC001111), each subsidiary or holding company of Clydesdale Bank PLC from time to time, and each subsidiary from time to time of any such holding company. For the avoidance of doubt the CB Group includes, among others, Yorkshire Bank Home Loans Limited (Company No 01855020) which is registered in England and Wales at registered office 20 Merrion Way, Leeds LS2 8NZ.


      Clydesdale Bank PLC, which also trades as Yorkshire Bank, is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. (Financial Services Register No. 121873).


      Yorkshire Bank Home Loans Limited is authorised and regulated by the Financial Conduct Authority. (Financial Services Register No. 303825)


      Credit facilities other than regulated mortgages and regulated credit agreements are not regulated by the Financial Conduct Authority.


      The views and opinions expressed in this email may not reflect those of any member of the CB Group. If you are not the addressee (or responsible for delivery of the message to the addressee), please notify the originator immediately by return message and destroy the original message. This message and any attachments have been scanned for viruses prior to leaving the CB Group network. However, CB Group does not guarantee the security of this message and will not be responsible for any damages arising as a result of any virus being passed on or arising from any alteration of this message by a third party. The CB Group may monitor emails sent to and from the CB Group network




Re: JAWS 2019

Sadam Ahmed
 

Thanks for the quick response Eric.

Look forward to installing.

By the way, excellent job with the last FsOpenLine,  I couldn't make it live, but the recording was good to listen to.


On 9/14/2018 7:59 PM, Eric Damery wrote:
Next Tuesday at 10 AM Eastern is a good bet for Public Beta 1. 

Regards,
Eric

On Sep 14, 2018, at 4:46 AM, Charles Nicol <Charles.Nicol@...> wrote:

Hi,

Wondering when we might see a beta version of JAWS 2019? I realise that FS usually aim to release the final live version towards the end of October and we are now almost half way through September.

With Kind Regards,

Charles Nicol
Technology Analyst / Chair, Enable Network
Digital Servicing Readiness Team
Channel & Digital, Innovation & Change.

T 0141-958-5346
E Charles.Nicol@...

Clydesdale & Yorkshire Bank
2nd Floor, Granite House
31 - 33 Stockwell Street
Glasgow, G1 4RZ.

        please consider the environment before printing this e-mail
=====================================================================================================
We will never ask for your login details, passwords, PIN or any details of your accounts or cards. If a link in an email takes you to a page asking for any of this information, or if you have any other reason to suspect an email or site might not be genuine, do not disclose any personal information and forward it to ReportPhishing@... (please note no acknowledgement will be sent). Please call or write to us if you need to refer to personal account details or other confidential information.

This e-mail is issued by a CB Group company. The contents of this e-mail are confidential and will have no contractual effect unless it is otherwise agreed between a specific CB Group company and the recipient.

The CB Group is Clydesdale Bank PLC (which is registered in Scotland at registered office 30 St Vincent Place, Glasgow G1 2HL with Company No SC001111), each subsidiary or holding company of Clydesdale Bank PLC from time to time, and each subsidiary from time to time of any such holding company. For the avoidance of doubt the CB Group includes, among others, Yorkshire Bank Home Loans Limited (Company No 01855020) which is registered in England and Wales at registered office 20 Merrion Way, Leeds LS2 8NZ.

Clydesdale Bank PLC, which also trades as Yorkshire Bank, is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. (Financial Services Register No. 121873).

Yorkshire Bank Home Loans Limited is authorised and regulated by the Financial Conduct Authority. (Financial Services Register No. 303825)

Credit facilities other than regulated mortgages and regulated credit agreements are not regulated by the Financial Conduct Authority.

The views and opinions expressed in this email may not reflect those of any member of the CB Group. If you are not the addressee (or responsible for delivery of the message to the addressee), please notify the originator immediately by return message and destroy the original message. This message and any attachments have been scanned for viruses prior to leaving the CB Group network. However, CB Group does not guarantee the security of this message and will not be responsible for any damages arising as a result of any virus being passed on or arising from any alteration of this message by a third party. The CB Group may monitor emails sent to and from the CB Group network

-- 
Yours sincerely, 

Sadam Ahmed 

JAWS certified, 2018  
   
FaceTime, iMessage & email  

sadam@... 


Re: JAWS 2019

Marek Durila
 

Hi Eric,
And any article about news?
I can't find it :-(.



Regards,

Marek Durila
Nordic Health Check - Perform Health Check Team Member
IBM Client Innovation Centre Central Europe

Phone: 420-53341-4788 | Mobile: 420-605-031-743
E-mail:
Marek_Durila@...
Technicka 21
Brno, 61600
Czech Republic


"Eric Damery" ---14.09.2018 11:59:45---Next Tuesday at 10 AM Eastern is a good bet for Public Beta 1. Regards,

From: "Eric Damery" <edamery@...>
To: "jaws-users-list@groups.io" <jaws-users-list@groups.io>
Date: 14.09.2018 11:59
Subject: Re: [jaws-users] JAWS 2019
Sent by: jaws-users-list@groups.io





Next Tuesday at 10 AM Eastern is a good bet for Public Beta 1.

Regards,
Eric


On Sep 14, 2018, at 4:46 AM, Charles Nicol <Charles.Nicol@...> wrote:
      Hi,

      Wondering when we might see a beta version of JAWS 2019? I realise that FS usually aim to release the final live version towards the end of October and we are now almost half way through September.

      With Kind Regards,


      Charles Nicol

      Technology Analyst / Chair, Enable Network

      Digital Servicing Readiness Team
      Channel & Digital, Innovation & Change.

      T
      0141-958-5346
      E
      Charles.Nicol@...

      Clydesdale & Yorkshire Bank

      2nd Floor, Granite House

      31 - 33 Stockwell Street

      Glasgow, G1 4RZ.

      please consider the environment before printing this e-mail
      =====================================================================================================
      We will never ask for your login details, passwords, PIN or any details of your accounts or cards. If a link in an email takes you to a page asking for any of this information, or if you have any other reason to suspect an email or site might not be genuine, do not disclose any personal information and forward it to
      ReportPhishing@... (please note no acknowledgement will be sent). Please call or write to us if you need to refer to personal account details or other confidential information.

      This e-mail is issued by a CB Group company. The contents of this e-mail are confidential and will have no contractual effect unless it is otherwise agreed between a specific CB Group company and the recipient.


      The CB Group is Clydesdale Bank PLC (which is registered in Scotland at registered office 30 St Vincent Place, Glasgow G1 2HL with Company No SC001111), each subsidiary or holding company of Clydesdale Bank PLC from time to time, and each subsidiary from time to time of any such holding company. For the avoidance of doubt the CB Group includes, among others, Yorkshire Bank Home Loans Limited (Company No 01855020) which is registered in England and Wales at registered office 20 Merrion Way, Leeds LS2 8NZ.


      Clydesdale Bank PLC, which also trades as Yorkshire Bank, is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. (Financial Services Register No. 121873).


      Yorkshire Bank Home Loans Limited is authorised and regulated by the Financial Conduct Authority. (Financial Services Register No. 303825)


      Credit facilities other than regulated mortgages and regulated credit agreements are not regulated by the Financial Conduct Authority.


      The views and opinions expressed in this email may not reflect those of any member of the CB Group. If you are not the addressee (or responsible for delivery of the message to the addressee), please notify the originator immediately by return message and destroy the original message. This message and any attachments have been scanned for viruses prior to leaving the CB Group network. However, CB Group does not guarantee the security of this message and will not be responsible for any damages arising as a result of any virus being passed on or arising from any alteration of this message by a third party. The CB Group may monitor emails sent to and from the CB Group network




Re: JAWS 2019

Eric Damery
 

Next Tuesday at 10 AM Eastern is a good bet for Public Beta 1. 

Regards,
Eric

On Sep 14, 2018, at 4:46 AM, Charles Nicol <Charles.Nicol@...> wrote:

Hi,

Wondering when we might see a beta version of JAWS 2019? I realise that FS usually aim to release the final live version towards the end of October and we are now almost half way through September.

With Kind Regards,

Charles Nicol
Technology Analyst / Chair, Enable Network

Digital Servicing Readiness Team
Channel & Digital, Innovation & Change.

T 0141-958-5346
E Charles.Nicol@...

Clydesdale & Yorkshire Bank

2nd Floor, Granite House
31 - 33 Stockwell Street
Glasgow, G1 4RZ.

        please consider the environment before printing this e-mail
=====================================================================================================
We will never ask for your login details, passwords, PIN or any details of your accounts or cards. If a link in an email takes you to a page asking for any of this information, or if you have any other reason to suspect an email or site might not be genuine, do not disclose any personal information and forward it to ReportPhishing@... (please note no acknowledgement will be sent). Please call or write to us if you need to refer to personal account details or other confidential information.

This e-mail is issued by a CB Group company. The contents of this e-mail are confidential and will have no contractual effect unless it is otherwise agreed between a specific CB Group company and the recipient.

The CB Group is Clydesdale Bank PLC (which is registered in Scotland at registered office 30 St Vincent Place, Glasgow G1 2HL with Company No SC001111), each subsidiary or holding company of Clydesdale Bank PLC from time to time, and each subsidiary from time to time of any such holding company. For the avoidance of doubt the CB Group includes, among others, Yorkshire Bank Home Loans Limited (Company No 01855020) which is registered in England and Wales at registered office 20 Merrion Way, Leeds LS2 8NZ.

Clydesdale Bank PLC, which also trades as Yorkshire Bank, is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. (Financial Services Register No. 121873).

Yorkshire Bank Home Loans Limited is authorised and regulated by the Financial Conduct Authority. (Financial Services Register No. 303825)

Credit facilities other than regulated mortgages and regulated credit agreements are not regulated by the Financial Conduct Authority.

The views and opinions expressed in this email may not reflect those of any member of the CB Group. If you are not the addressee (or responsible for delivery of the message to the addressee), please notify the originator immediately by return message and destroy the original message. This message and any attachments have been scanned for viruses prior to leaving the CB Group network. However, CB Group does not guarantee the security of this message and will not be responsible for any damages arising as a result of any virus being passed on or arising from any alteration of this message by a third party. The CB Group may monitor emails sent to and from the CB Group network


Re: JAWS 2019

inam din
 

Dear, the matter of fact is that since VFO They are use to be late of launching their products and who knows that they will launch JAWS 2019 twards end of October!

I hope that they will launch it next wednessday!

With regards from Inamuddin with the Skype ID:

Charlsdarwin1

 

 

Sent from Mail for Windows 10

 


From: jaws-users-list@groups.io <jaws-users-list@groups.io> on behalf of Charles Nicol <Charles.Nicol@...>
Sent: Friday, September 14, 2018 1:46:24 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] JAWS 2019
 
Hi,

Wondering when we might see a beta version of JAWS 2019? I realise that FS usually aim to release the final live version towards the end of October and we are now almost half way through September.

With Kind Regards,

Charles Nicol
Technology Analyst / Chair, Enable Network

Digital Servicing Readiness Team
Channel & Digital, Innovation & Change.

T 0141-958-5346
E Charles.Nicol@...

Clydesdale & Yorkshire Bank

2nd Floor, Granite House
31 - 33 Stockwell Street
Glasgow, G1 4RZ.

        please consider the environment before printing this e-mail
=====================================================================================================
We will never ask for your login details, passwords, PIN or any details of your accounts or cards. If a link in an email takes you to a page asking for any of this information, or if you have any other reason to suspect an email or site might not be genuine, do not disclose any personal information and forward it to ReportPhishing@... (please note no acknowledgement will be sent). Please call or write to us if you need to refer to personal account details or other confidential information.

This e-mail is issued by a CB Group company. The contents of this e-mail are confidential and will have no contractual effect unless it is otherwise agreed between a specific CB Group company and the recipient.

The CB Group is Clydesdale Bank PLC (which is registered in Scotland at registered office 30 St Vincent Place, Glasgow G1 2HL with Company No SC001111), each subsidiary or holding company of Clydesdale Bank PLC from time to time, and each subsidiary from time to time of any such holding company. For the avoidance of doubt the CB Group includes, among others, Yorkshire Bank Home Loans Limited (Company No 01855020) which is registered in England and Wales at registered office 20 Merrion Way, Leeds LS2 8NZ.

Clydesdale Bank PLC, which also trades as Yorkshire Bank, is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. (Financial Services Register No. 121873).

Yorkshire Bank Home Loans Limited is authorised and regulated by the Financial Conduct Authority. (Financial Services Register No. 303825)

Credit facilities other than regulated mortgages and regulated credit agreements are not regulated by the Financial Conduct Authority.

The views and opinions expressed in this email may not reflect those of any member of the CB Group. If you are not the addressee (or responsible for delivery of the message to the addressee), please notify the originator immediately by return message and destroy the original message. This message and any attachments have been scanned for viruses prior to leaving the CB Group network. However, CB Group does not guarantee the security of this message and will not be responsible for any damages arising as a result of any virus being passed on or arising from any alteration of this message by a third party. The CB Group may monitor emails sent to and from the CB Group network


JAWS 2019

Charles Nicol
 

Hi,

Wondering when we might see a beta version of JAWS 2019? I realise that FS usually aim to release the final live version towards the end of October and we are now almost half way through September.

With Kind Regards,

Charles Nicol
Technology Analyst / Chair, Enable Network

Digital Servicing Readiness Team
Channel & Digital, Innovation & Change.

T 0141-958-5346
E Charles.Nicol@...

Clydesdale & Yorkshire Bank

2nd Floor, Granite House
31 - 33 Stockwell Street
Glasgow, G1 4RZ.

        please consider the environment before printing this e-mail
=====================================================================================================
We will never ask for your login details, passwords, PIN or any details of your accounts or cards. If a link in an email takes you to a page asking for any of this information, or if you have any other reason to suspect an email or site might not be genuine, do not disclose any personal information and forward it to ReportPhishing@... (please note no acknowledgement will be sent). Please call or write to us if you need to refer to personal account details or other confidential information.

This e-mail is issued by a CB Group company. The contents of this e-mail are confidential and will have no contractual effect unless it is otherwise agreed between a specific CB Group company and the recipient.

The CB Group is Clydesdale Bank PLC (which is registered in Scotland at registered office 30 St Vincent Place, Glasgow G1 2HL with Company No SC001111), each subsidiary or holding company of Clydesdale Bank PLC from time to time, and each subsidiary from time to time of any such holding company. For the avoidance of doubt the CB Group includes, among others, Yorkshire Bank Home Loans Limited (Company No 01855020) which is registered in England and Wales at registered office 20 Merrion Way, Leeds LS2 8NZ.

Clydesdale Bank PLC, which also trades as Yorkshire Bank, is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. (Financial Services Register No. 121873).

Yorkshire Bank Home Loans Limited is authorised and regulated by the Financial Conduct Authority. (Financial Services Register No. 303825)

Credit facilities other than regulated mortgages and regulated credit agreements are not regulated by the Financial Conduct Authority.

The views and opinions expressed in this email may not reflect those of any member of the CB Group. If you are not the addressee (or responsible for delivery of the message to the addressee), please notify the originator immediately by return message and destroy the original message. This message and any attachments have been scanned for viruses prior to leaving the CB Group network. However, CB Group does not guarantee the security of this message and will not be responsible for any damages arising as a result of any virus being passed on or arising from any alteration of this message by a third party. The CB Group may monitor emails sent to and from the CB Group network


Re: Most Current Version of JAWS?

Orlando Enrique Fiol
 

Thanks for that clarification. It is as I assumed all along. Unchecking the update reminder box would turn off the update notifications, which I don't want.


Orlando Enrique Fiol
Ph.D. Candidate in Music Theory
University of Pennsylvania
Professional Pianist/Keyboardist, Percussionist, Arranger, Performer and Pedagogue


Re: please help/norton accessibility with jaws 2018?

Victor Gouveia <victor.gouveia@...>
 

Hi Rick,

Yes, but as of Windows 10, Microsoft has bundled Security Essentials with Windows Defender, as one package, so Windows 10 users don't have to look in multiple places for their threats.

Victor

-----Original Message-----
From: Rick Justice
Sent: Thursday, September 13, 2018 9:04 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] please help/norton accessibility with jaws 2018?

If memory serves, I believe Windows Defender came with, or was available for
Windows 8.

HTH,
Rick Justice

"Tomorrow's another day, another way!"
"and if tomorrow never comes, problem solved!"


----- Original Message -----
From: "Victor Gouveia" <victor.gouveia@rogers.com>
To: <jaws-users-list@groups.io>
Sent: Thursday, September 13, 2018 7:50 PM
Subject: Re: [jaws-users] please help/norton accessibility with jaws 2018?


I was under the impression Security Essentials was renamed defender for
Windows 10.

Am I incorrect?

Victor

From: Mike O'Brien
Sent: Thursday, September 13, 2018 2:40 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] please help/norton accessibility with jaws 2018?

Hi



I thought that Microsoft had dropped Security Essentials several years ago
and that it was incompatible with Windows 10. Does your organization have a
special contract with Microsoft, or is Microsoft Security Essentials really
available to the general public today?





From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf
Of Glenn / Lenny
Sent: Wednesday, September 12, 2018 10:29
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] please help/norton accessibility with jaws 2018?



Let me tell you about Microsoft Security Essentials;

I work for the State Of Nebraska, and that is the only protection it uses on
all of its computers.

Microsoft won't say it's all you need, because they have had anti-trust
suits for monopolizing.

I trust Security Essentials more than any other.

Also, Microsoft has a malware checker built in as well.

Just bring up the run window with Windows + R

and type in:

MRT

Which stands for

malicious-software removal tool

Glenn

----- Original Message -----

From: joanne

To: jaws-users-list@groups.io

Sent: Wednesday, September 12, 2018 8:44 AM

Subject: [jaws-users] please help/norton accessibility with jaws 2018?



A friend is just about demanding I use Norton as it is free with my internet
service. I have used it before and found it not only inaccessible as far as
not being able to read their constant pop-ups, but it keeps popping up on
the Web and, again, I can't read the reason why. Please someone, anyone
who's used this program recently, set one of us straight regarding this. He
wants to put it on my computers and thinks Internet Essentials is dangerous.
Okay so if it's so dangerous is there another accessible program you use?
And if I'm wrong about Norton, can someone tell me how to set it up so it
just runs in the background and stops popping up and not allowing me to read
what's on the screen? Using Windows 7 and Jaws 2018.



I appreciate your help.



Joanne


Re: Firefox 60 and 62 hangs with JAWS -- can we find out more about this problem?

JM Casey <crystallogic@...>
 

Hey Wayne.

 

I think those are two different things. An FS tech might do a tandem session if there is a problem. I wouldn’t really expect Mozilla to do this, but they do have an extensive troubleshooting/support page available from the help menu. Haven’t looked at it much yet though.

 

.

 

 

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of wayne smith
Sent: September 13, 2018 10:00 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Firefox 60 and 62 hangs with JAWS -- can we find out more about this problem?

 

Where do you go for the Firefox support and tandom?

 

Wayne

 

From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of JM Casey
Sent: Thursday, September 13, 2018 8:32 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Firefox 60 and 62 hangs with JAWS -- can we find out more about this problem?

 

Hello Sadam.

 

I haven’t yet reached out to firefox support, mostly because I want to see if others can verify that this problem is happening elsewhere, or if I can gather more data to give to them about why this is happening and under what circumstances.

Do you have a specific contact that I should get in touch with, or should I just write to whatever e-mail address is on the support page?

 

I just had the problem again while tabbing around on the facebook mobile site, but it actually seemed to be different this time; a general sluggishness of the browser that was causing my system to “lag”, which eventually had the same result – firefox not being accessible via JAWS virtual buffer, and not closable in the normal fashion. Once I did close FF, the system attained an acceptable response time once again.

 

I wonder if this is somehow similar to the memory hoggage and multiple instances spawning reported by people using Chrome?

I only saw one firefox instance running in process explorer, though.

 

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Sadam Ahmed
Sent: September 13, 2018 9:07 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Firefox 60 and 62 hangs with JAWS -- can we find out more about this problem?

 

Hi Casey,

 

I did just reinstall Firefox v60.

 

The support specialist actually did a remote tandem with me, and could not reproduce.

 

Have you reached out to Firefox support?

 

I was on a conference call with Jamie one of their lead accessibility managers on Wednesday night  and did mention it to him, but without being able to make the issue happen on command,   it's going to be bit tricky.

 

The VFO product expert  did suggest updating sound drivers.

Try that and write back to the list.

 

He also said I could try the public beta of JAWS 2019, but I understand that you don't have a SMA in place, so that's not an option.

 

Do check for sound driver updates as per his suggestion.

 

On 9/14/2018 9:40 AM, JM Casey wrote:

Hello Sadam.

 

Very curious.

Did you try uninstalling FF yet?

This is my first JAWS 2018 version, installed as of about four days ago, so I have no previous build of jFW to compare my experience to, since FF 57+ did not work with JAWS 18.

 

It is curious that I haven’t come across this issue with NVDA yet, if it is not specifically Jaws related.

Still testing that, I guess.

 

Also strange that the service representative can’t replicate our problem.

 

 

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Sadam Ahmed
Sent: September 13, 2018 7:19 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Firefox 60 and 62 hangs with JAWS -- can we find out more about this problem?

 

 

Yes, I am experiencing this issue, and I am currently emailing back and forth with a tech support rep from VFO.

For me exactly what you describe happens, I have not been able to glean a pattern thus far.

In the last thread, the support agent suggested I uninstall FF and evaluate things after a reinstall.

This problem has suddenly appeared, with the August JAWS patch.

It's really quite annoying and a hit to productivity, as both my bank and cell phone websites work really well with FF, and don't play so nice with Chrome.

The strange thing is if the support specialist is running the same production version of v60 then it should be reproducible.

No luck on that front.

I did do a JAWS repair, which didn't help. This would lead me to conclude that it's something at Firefox's end.

Try the uninstall method suggested above and write back to let us know how you go.

Best,

Sadam Ahmed
    

On 9/14/2018 8:00 AM, JM Casey wrote:

Hello everyone.

 

I’m using Windows 10 and the latest build of JAWS 2018.

 

As has been discussed extensively already, Firefox ESR has now moved to version 60, and the most current version of the browser is version 62, which I am now using. I have not noted much significant difference between versions 60 and 62, from an operational standpoint.

 

In general, Firefox Quantum works nicely with JAWS, and is fast and responsive; certainly much moreso than Internet Explorer. There is one issue however that I keep having, and I am posting to the list to try and figure out:

1.            If others are having the same problem.

2.            2. Can we glean more information about what is causing the problem, in order to see if it can get resolved.

3.            3. To whom do we report this issue – IE, is it a problem for Freedom Scientific to solve, or for Mozilla, or for both working in tandem – or is it, even, just a problem with my setup somehow.

Here is essentially what I have noticed. I have not, so far, been able to duplicate this problem with NVDA, but that doesn't mean it isn't happening there as well -- more input would definitely be welcome from others who use both screen-readers.

               

On some pages, Firefox itself seems to hang while I use JAWS to arrow through the page. I am trying to find a pattern in this and would appreciate some help. Both Firefox 60 and 62 seem to do this. So far I have noticed it on the mobile facebook site (once while arrowing around a youtube link), on Mozilla's own Firefox site (on the help/update and install page, right around the "use this download link" link, which I saw when I had Firefox 60 but which I don't see now that I have 62 -- however I was able to replicate this two or three times)

and on this blog: https://libwww.freelibrary.org/blog/post/3466

The hangs themselves involve a brief period of Jaws unresponsiveness, followed by Firefox itself appearing to stop working. At this point the page can still be navigated, but links will not work, nor will commands like links or headings lists. if I alt-tab away and then come back to the browser, the virtual buffer/cursor will not be active and there appears to be no way to get it to come on. At this point, and also before alt-tabbing away, the Firefox menu bar will not function, and alt-f4 will not close the browser, so the only way to remove the FF window/process is through task manager.

 

So far, again, this only seems to happen while arrowing through a page, and (perhaps) particularly in an area where links appear. Unfortunately this is a method I use often as it lets me read as quickly or slowly as I wish and easily skim through material I find extraneous. On the Mozilla page, I noticed that I could still get to the "use this download link" link using the links list, but each time I tried reading the page and came across the link in its proper context (in the middle of a sentence, in this case), the hang would happen.

 

Does anyone have thoughts, ideas, notions....

Would be nice to see Firefox and accessibility working well in tandem. They seem dedicated to it and even though it has its obvious perks I would honestly still rather use FF than Chrome, most of the time, given the choice.

 

-- 
Yours sincerely, 
 
Sadam Ahmed 
 
JAWS certified, 2018  
   
FaceTime, iMessage & email  
 
sadam@... 

 

-- 
Yours sincerely, 
 
Sadam Ahmed 
 
JAWS certified, 2018  
   
FaceTime, iMessage & email  
 
sadam@... 


Re: Firefox 60 and 62 hangs with JAWS -- can we find out more about this problem?

wayne smith
 

Where do you go for the Firefox support and tandom?

 

Wayne

 

From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of JM Casey
Sent: Thursday, September 13, 2018 8:32 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Firefox 60 and 62 hangs with JAWS -- can we find out more about this problem?

 

Hello Sadam.

 

I haven’t yet reached out to firefox support, mostly because I want to see if others can verify that this problem is happening elsewhere, or if I can gather more data to give to them about why this is happening and under what circumstances.

Do you have a specific contact that I should get in touch with, or should I just write to whatever e-mail address is on the support page?

 

I just had the problem again while tabbing around on the facebook mobile site, but it actually seemed to be different this time; a general sluggishness of the browser that was causing my system to “lag”, which eventually had the same result – firefox not being accessible via JAWS virtual buffer, and not closable in the normal fashion. Once I did close FF, the system attained an acceptable response time once again.

 

I wonder if this is somehow similar to the memory hoggage and multiple instances spawning reported by people using Chrome?

I only saw one firefox instance running in process explorer, though.

 

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Sadam Ahmed
Sent: September 13, 2018 9:07 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Firefox 60 and 62 hangs with JAWS -- can we find out more about this problem?

 

Hi Casey,

 

I did just reinstall Firefox v60.

 

The support specialist actually did a remote tandem with me, and could not reproduce.

 

Have you reached out to Firefox support?

 

I was on a conference call with Jamie one of their lead accessibility managers on Wednesday night  and did mention it to him, but without being able to make the issue happen on command,   it's going to be bit tricky.

 

The VFO product expert  did suggest updating sound drivers.

Try that and write back to the list.

 

He also said I could try the public beta of JAWS 2019, but I understand that you don't have a SMA in place, so that's not an option.

 

Do check for sound driver updates as per his suggestion.

 

On 9/14/2018 9:40 AM, JM Casey wrote:

Hello Sadam.

 

Very curious.

Did you try uninstalling FF yet?

This is my first JAWS 2018 version, installed as of about four days ago, so I have no previous build of jFW to compare my experience to, since FF 57+ did not work with JAWS 18.

 

It is curious that I haven’t come across this issue with NVDA yet, if it is not specifically Jaws related.

Still testing that, I guess.

 

Also strange that the service representative can’t replicate our problem.

 

 

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Sadam Ahmed
Sent: September 13, 2018 7:19 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Firefox 60 and 62 hangs with JAWS -- can we find out more about this problem?

 

 

Yes, I am experiencing this issue, and I am currently emailing back and forth with a tech support rep from VFO.

For me exactly what you describe happens, I have not been able to glean a pattern thus far.

In the last thread, the support agent suggested I uninstall FF and evaluate things after a reinstall.

This problem has suddenly appeared, with the August JAWS patch.

It's really quite annoying and a hit to productivity, as both my bank and cell phone websites work really well with FF, and don't play so nice with Chrome.

The strange thing is if the support specialist is running the same production version of v60 then it should be reproducible.

No luck on that front.

I did do a JAWS repair, which didn't help. This would lead me to conclude that it's something at Firefox's end.

Try the uninstall method suggested above and write back to let us know how you go.

Best,

Sadam Ahmed
    

On 9/14/2018 8:00 AM, JM Casey wrote:

Hello everyone.

 

I’m using Windows 10 and the latest build of JAWS 2018.

 

As has been discussed extensively already, Firefox ESR has now moved to version 60, and the most current version of the browser is version 62, which I am now using. I have not noted much significant difference between versions 60 and 62, from an operational standpoint.

 

In general, Firefox Quantum works nicely with JAWS, and is fast and responsive; certainly much moreso than Internet Explorer. There is one issue however that I keep having, and I am posting to the list to try and figure out:

1.            If others are having the same problem.

2.            2. Can we glean more information about what is causing the problem, in order to see if it can get resolved.

3.            3. To whom do we report this issue – IE, is it a problem for Freedom Scientific to solve, or for Mozilla, or for both working in tandem – or is it, even, just a problem with my setup somehow.

Here is essentially what I have noticed. I have not, so far, been able to duplicate this problem with NVDA, but that doesn't mean it isn't happening there as well -- more input would definitely be welcome from others who use both screen-readers.

               

On some pages, Firefox itself seems to hang while I use JAWS to arrow through the page. I am trying to find a pattern in this and would appreciate some help. Both Firefox 60 and 62 seem to do this. So far I have noticed it on the mobile facebook site (once while arrowing around a youtube link), on Mozilla's own Firefox site (on the help/update and install page, right around the "use this download link" link, which I saw when I had Firefox 60 but which I don't see now that I have 62 -- however I was able to replicate this two or three times)

and on this blog: https://libwww.freelibrary.org/blog/post/3466

The hangs themselves involve a brief period of Jaws unresponsiveness, followed by Firefox itself appearing to stop working. At this point the page can still be navigated, but links will not work, nor will commands like links or headings lists. if I alt-tab away and then come back to the browser, the virtual buffer/cursor will not be active and there appears to be no way to get it to come on. At this point, and also before alt-tabbing away, the Firefox menu bar will not function, and alt-f4 will not close the browser, so the only way to remove the FF window/process is through task manager.

 

So far, again, this only seems to happen while arrowing through a page, and (perhaps) particularly in an area where links appear. Unfortunately this is a method I use often as it lets me read as quickly or slowly as I wish and easily skim through material I find extraneous. On the Mozilla page, I noticed that I could still get to the "use this download link" link using the links list, but each time I tried reading the page and came across the link in its proper context (in the middle of a sentence, in this case), the hang would happen.

 

Does anyone have thoughts, ideas, notions....

Would be nice to see Firefox and accessibility working well in tandem. They seem dedicated to it and even though it has its obvious perks I would honestly still rather use FF than Chrome, most of the time, given the choice.

 

-- 
Yours sincerely, 
 
Sadam Ahmed 
 
JAWS certified, 2018  
   
FaceTime, iMessage & email  
 
sadam@... 

 

-- 
Yours sincerely, 
 
Sadam Ahmed 
 
JAWS certified, 2018  
   
FaceTime, iMessage & email  
 
sadam@... 

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