Date   
Re: JAWS locking up on update

Rebecca Lineberger
 

Vicki,

Mike just told you to download the program from the website before I could get the below instructions out to you.  If downloading the program resolves the issue for you, then great, but if not, read the instructions below.  They come under the category, “Who knew?”

Good luck.

Rebecca

 

When I tried to install the latest JAWS update, I had a problem with Microsoft blocking the installation, but at least Microsoft was gracious enough to tell me why.  I’d downloaded the update from the Vispero website, so I got an error message instead of a computer crash.

Instead of using JAWS to bring in the update, go to the JAWS download page

https://support.freedomscientific.com/Downloads/JAWS

Press l and arrow down once, or just tell JAWS to find the word

April.

Press enter on the download link and tell your browser to save the program, not to run it.  I use Chrome, so it just goes into the downloads folder.

When it comes in, go to your downloads folder and find the JAWS 2019 update.

Press enter.

If, as I did, you get a friendly message from Microsoft saying that JAWS is not a Microsoft verified app, press alt-f4 and go back into the downloads folder.

This time, instead of pressing enter, press alt-enter and arrow up to

Properties.

Press enter.

Tab until you land on

Unblock.

JAWS will tell you that the checkbox is unchecked.

Press the spacebar to check the box, and tab to okay.

Now when you press enter on the JAWS update, it will install as usual.

The Microsoft Disability Desk says that this is just something Microsoft does, on a totally random basis.

I told Vispero about the fix, since their techs had not yet encountered this delightful glitch.

If your issue is different from the above, call Vispero and let the techs help.

From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of Vicki W
Sent: Wednesday, May 08, 2019 12:16 PM
To: JAWS
Subject: [jaws-users] JAWS locking up on update

 

I have just now tried to update JAWS 2019 with the automatic update using Windows 10. Says it's downloading and then locks up my computer on the install screen, which reads empty. I can't do anything with the computer, leave the window, close it or even restart or shut down my computer without going to power and selecting restart anyway after getting a message that the update is blocking my restart.

 

The update went very well on my Windows 7 computer, so what could be causing this and how can I update JAWS without locking the computer?

Thanks.

 

Vicki

 

Re: JAWS locking up on update

Vicki W
 

Okay. Thanks. I am beginning to think it's another issue involved. I forgot to mention that it prompts me at the user accounts permission screen, sorry, I know that's not correct, to give permission to install it. I select yes, but the problem lies in the fact that it is, at that point, asking for a password, which I have never had. My account has administrator rights, so I was told, although when I set it up, it never asked me to set it up as an administrator, so how can I change that setting for permissions to zero or at least get beyond it without a password that I never had?
 
Is there a way to check my account settings as far as if I have administrator rights and how to change it if I don't?
 
Vicki
 

----- Original Message -----
From: Mike B
Sent: Wednesday, May 08, 2019 9:44 AM
Subject: Re: [jaws-users] JAWS locking up on update

Hi Vicki,
 
Try downloading and using the file below to update your version of Jaws.
 
Below is the direct download link for todays release of build J2019.1904.60 and what's new in this release.
 
32 & 64 bit:
 
http://jaws2019.vfo.digital/2019.1904.60.400/ED111FD1-9781-4C10-8901-711295AE5C8F/J2019.1904.60-any.exe
 
Enhancements in JAWS 2019.1904.60 (April 2019)
The following is a list of improvements made in JAWS 2019 between the March 2019 update and the April 2019 update.
 
To download the latest release, visit the
Downloads web page.
You must be logged on as an administrator to install this software.
 
Improved Heading Navigation When Using the Numbers Row
 
For years, users have been able to use 1 through 6 on the numbers row to move to specific heading levels on web pages. For instance, 1 for level 1 headings,
2 for level 2 headings, 3 for level 3 headings, and so on. However, this type of navigation only allowed you to move to headings equal or lower than the
level you were trying to move by. For example, if you attempted to move to a level 3 heading, but the very next heading was a level 2, JAWS would announce:
"No more headings at level 3 in this section," and would not move past the level 2 heading.
 
Beginning with the April 2019 update, you can now move to any given heading level on a page and if it is under a different higher precedence heading, the
immediately higher precedence heading will be read so you know that the new heading belongs to a different section. For example, if you attempt to move
to a level 3 heading which causes you to jump past a level 2 heading, JAWS will announce the level 2 heading prior to announcing the level 3 heading so
you know you have moved into a new section. You can also choose to have JAWS play a sound to indicate when you move into a new section or you can switch
back to the prior behavior which restricted heading navigation to the current section.
 
To configure how JAWS navigates headings when using the numbers 1 through 6, open Settings Center (INSERT+6 on the numbers row), type "heading" into the
Search edit box, select the "Heading Navigation Using 1-6" option, and then use the SPACEBAR to choose the setting you want. Alternatively, open Quick
Settings (INSERT+V) from your browser and configure the "Heading Navigation" setting.
 
Support for MathType Content When Reading in Office 365 Word Documents
 
You can now use JAWS or Fusion to read and study math problems in Word documents created using the MathType software from Design Science. To use this feature,
you must do the following:
 
• Make sure you are running the April 2019 release of JAWS or Fusion along with Microsoft Word from Office 365.
• Install MathType from
Wiris.com
 and activate the software as a trial or actual license.
• In Settings Center, make sure the "Use Accessibility Driver for Screen Capture" check box is selected.
 
When you encounter a math equation or formula in a document, JAWS reads the problem and then says "Math Content." You can then press INSERT+SPACEBAR followed
by EQUALS to open the JAWS Math Viewer so you can study the equation in greater detail.
 
Once the Math Viewer is opened, you can navigate individual parts of an equation like variables, terms, coefficients, exponents, etc. As you navigate to
the various components, pressing DOWN ARROW will let you drill down into and navigate within that level of the equation using LEFT and RIGHT ARROW. Pressing
UP ARROW will move you back to the prior level. In addition, if you have a Braille display and JAWS is set to United States English or Unified English
Braille Grade 1 or Grade 2, the math equation or formula will be displayed in Nemeth Braille. Pressing ESC will close the Math Viewer and return to the
document.
 
See our
MathType Sample Demonstration document
 for examples of how JAWS and Fusion can enable students to access math content.
 
Visit the
Design Science
 website for more details about MathType.
 
Easy Access to Answer or Disconnect From a Skype Call Using the Desktop Application Version 8.42 or Higher
 
In Skype for Desktop 8.42 and later, JAWS or Fusion now provides keystrokes for answering or disconnecting a call from any application as well as moving
focus into the Skype main window. Note that these keystrokes are only available in the Skype for Desktop application. They will not work in the Skype for
Windows 10 universal app from the Microsoft store or the Skype for Business app.
 
To answer an incoming call, press INSERT+SPACEBAR, y followed by UP ARROW. To disconnect from a call, press INSERT+SPACEBAR, y followed by DOWN ARROW.
To move focus directly into the Skype window, press INSERT+SPACEBAR, Y followed by S.
 
Other Changes
• When performing the monthly updates of JAWS, ZoomText, and Fusion, the shortcut keystroke on the Desktop Icon used to launch the application, will no
longer be removed during the update process.
• JAWS now offers localizations for Swedish and Italian when performing a full install.
• In the Amazon Kindle app, JAWS and Fusion now supports reading and navigating inside tables.
• Resolved an issue where you could not use the keyboard to interact with the controls in the Display Options dialog box in the Amazon Kindle app.
• If Track Changes is turned on in a Word document, you can now use INSERT+SHIFT+R to list revisions in footnotes, endnotes, and comments in addition to
the main document. Note that this command only lists revisions in the currently active pane. For example, pressing INSERT+SHIFT+R from the Document pane
will list revisions in the main document while pressing this keystroke from within a footnote will only list revisions found in footnotes.
• If a word document contained more than 150 revisions, resolved an issue where the number of revisions was not being reported correctly when using INSERT+SHIFT+R.
• The "Document and Web Pages Automatically Read When Loaded" option in Settings Center is now enabled by default in PowerPoint. When you start a presentation
and move to the next or previous slide, JAWS automatically begins reading the current slide.
• In Excel, JAWS and Fusion now indicates in both speech and Braille if a cell contains a data type.
• Resolved an issue where pressing INSERT+E was not announcing the default button in a Chrome dialog box.
• Addressed a reported issue where the aria-required attribute was not being indicated as expected in Internet Explorer while navigating with the Virtual
Cursor.
• Addressed reported issues where JAWS and Fusion was not consistently reading elements that use the aria-describedby" or title attributes while tabbing
through a page.
• If you are inside a table in a Google Docs document and you press INSERT+SPACEBAR, Q to activate the Quick Nav mode, you can now use the ARROW keys to
move to each cell. You can also use CTRL+UP/DOWN ARROW to move to the top or bottom of the current column, CTRL+LEFT/RIGHT ARROW to move to the beginning
or end of the current row, and CTRL+HOME/END to move to the beginning or end of the table.
• For users of the Focus Blue Braille Display, you can now press a Selector button along with the Left or Right NAV Mode button to toggle speech on or
off for the corresponding NAV Rocker. When enabled, JAWS will speak as you scroll by line, sentence, or paragraph. This setting is off by default for both
NAV Rockers.
• Added additional information to installer error messages such as when you include an invalid language code when using the /language command line argument.
• You can now press INSERT+F8 in the Skype for Desktop application to display a list of JAWS keystrokes specific to Skype. You can then select the action
you want to perform and press ENTER.
• The "Prompt to Confirm when Exiting JAWS" option has been added to the Run JAWS Settings page of the Startup Wizard.
• When using Braille in a WPF (Windows Presentation Foundation) app, JAWS now includes the name and type of the current window on the braille display to
make it easier for Braille users to know when a new window opens.
• In Microsoft Teams, addressed issues with reading chat messages as well as removed extra speech that was heard when attempting to join a meeting.
• Added necessary changes to JAWS to support Gaaiho Doc, Nuance Power PDF, and Nuance Power PDF once these products are released by Nuance.
• Improved how JAWS reads incoming text when connected to remote sites using SecureCRT or other SSH software such as Windows TelNet.
• Added support for the latest Remote Desktop Terminal Services client from Microsoft.
• Due to issues with the Weather Research It lookup source, it will no longer appear in the Research It dialog box (INSERT+SPACEBAR, R) by default until
a solution is found. In addition, the Amazon Product Search lookup source has also been removed due to ongoing issues which we are continuing to investigate.
 
 

Take care.  Mike.  Sent from my iBarstool.  Go Dodgers!
I don't know the key to success, but the key to failure is trying to please everybody.
----- Original Message -----
From: Vicki W
To: JAWS
Sent: Wednesday, May 08, 2019 9:15 AM
Subject: [jaws-users] JAWS locking up on update

I have just now tried to update JAWS 2019 with the automatic update using Windows 10. Says it's downloading and then locks up my computer on the install screen, which reads empty. I can't do anything with the computer, leave the window, close it or even restart or shut down my computer without going to power and selecting restart anyway after getting a message that the update is blocking my restart.
 
The update went very well on my Windows 7 computer, so what could be causing this and how can I update JAWS without locking the computer?
Thanks.
 
Vicki
 

Re: reporting a bug to FS

Cristóbal
 

I’ve always simply written support@...

I know they’ve switched over to Vispero, but the FS emails are still working fine.

I include my name, JFW serial number along with the other parameters and proceed to explain the issue I’m having.

Just last week I reported an issue with a say date command in the Outlook 2016 calendar to which they responded that they were able to reproduce the bug for example.

 

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Vicki W
Sent: Wednesday, May 8, 2019 5:51 AM
To: JAWS <jaws-users-list@groups.io>
Subject: [jaws-users] reporting a bug to FS

 

I have search the FS site and cannot find a place to report a bug. I have found it before, but not now. Can someone please tell me where to look?

 

Thanks.

 

Vicki

 

Re: JAWS locking up on update

Glenn / Lenny
 

Hi Vicki,
Usually you can get user account control by tapping the windows key and type in the word user
Or type in account for accounts.
If you are the only user, chances are that you have an administrator account.
If you never set a password, you can leave that field empty.
UAC is user account control
I usually set mine to zero in UAC, this is less secure, but I also don't have to approve everything.
You can type in UAC in the windows search box as well.
HTH
Glenn

----- Original Message -----
From: Vicki W
Sent: Wednesday, May 08, 2019 12:17 PM
Subject: Re: [jaws-users] JAWS locking up on update

Okay. Thanks. I am beginning to think it's another issue involved. I forgot to mention that it prompts me at the user accounts permission screen, sorry, I know that's not correct, to give permission to install it. I select yes, but the problem lies in the fact that it is, at that point, asking for a password, which I have never had. My account has administrator rights, so I was told, although when I set it up, it never asked me to set it up as an administrator, so how can I change that setting for permissions to zero or at least get beyond it without a password that I never had?
 
Is there a way to check my account settings as far as if I have administrator rights and how to change it if I don't?
 
Vicki
 
----- Original Message -----
From: Mike B
Sent: Wednesday, May 08, 2019 9:44 AM
Subject: Re: [jaws-users] JAWS locking up on update

Hi Vicki,
 
Try downloading and using the file below to update your version of Jaws.
 
Below is the direct download link for todays release of build J2019.1904.60 and what's new in this release.
 
32 & 64 bit:
 
http://jaws2019.vfo.digital/2019.1904.60.400/ED111FD1-9781-4C10-8901-711295AE5C8F/J2019.1904.60-any.exe
 
Enhancements in JAWS 2019.1904.60 (April 2019)
The following is a list of improvements made in JAWS 2019 between the March 2019 update and the April 2019 update.
 
To download the latest release, visit the
Downloads web page.
You must be logged on as an administrator to install this software.
 
Improved Heading Navigation When Using the Numbers Row
 
For years, users have been able to use 1 through 6 on the numbers row to move to specific heading levels on web pages. For instance, 1 for level 1 headings,
2 for level 2 headings, 3 for level 3 headings, and so on. However, this type of navigation only allowed you to move to headings equal or lower than the
level you were trying to move by. For example, if you attempted to move to a level 3 heading, but the very next heading was a level 2, JAWS would announce:
"No more headings at level 3 in this section," and would not move past the level 2 heading.
 
Beginning with the April 2019 update, you can now move to any given heading level on a page and if it is under a different higher precedence heading, the
immediately higher precedence heading will be read so you know that the new heading belongs to a different section. For example, if you attempt to move
to a level 3 heading which causes you to jump past a level 2 heading, JAWS will announce the level 2 heading prior to announcing the level 3 heading so
you know you have moved into a new section. You can also choose to have JAWS play a sound to indicate when you move into a new section or you can switch
back to the prior behavior which restricted heading navigation to the current section.
 
To configure how JAWS navigates headings when using the numbers 1 through 6, open Settings Center (INSERT+6 on the numbers row), type "heading" into the
Search edit box, select the "Heading Navigation Using 1-6" option, and then use the SPACEBAR to choose the setting you want. Alternatively, open Quick
Settings (INSERT+V) from your browser and configure the "Heading Navigation" setting.
 
Support for MathType Content When Reading in Office 365 Word Documents
 
You can now use JAWS or Fusion to read and study math problems in Word documents created using the MathType software from Design Science. To use this feature,
you must do the following:
 
• Make sure you are running the April 2019 release of JAWS or Fusion along with Microsoft Word from Office 365.
• Install MathType from
Wiris.com
 and activate the software as a trial or actual license.
• In Settings Center, make sure the "Use Accessibility Driver for Screen Capture" check box is selected.
 
When you encounter a math equation or formula in a document, JAWS reads the problem and then says "Math Content." You can then press INSERT+SPACEBAR followed
by EQUALS to open the JAWS Math Viewer so you can study the equation in greater detail.
 
Once the Math Viewer is opened, you can navigate individual parts of an equation like variables, terms, coefficients, exponents, etc. As you navigate to
the various components, pressing DOWN ARROW will let you drill down into and navigate within that level of the equation using LEFT and RIGHT ARROW. Pressing
UP ARROW will move you back to the prior level. In addition, if you have a Braille display and JAWS is set to United States English or Unified English
Braille Grade 1 or Grade 2, the math equation or formula will be displayed in Nemeth Braille. Pressing ESC will close the Math Viewer and return to the
document.
 
See our
MathType Sample Demonstration document
 for examples of how JAWS and Fusion can enable students to access math content.
 
Visit the
Design Science
 website for more details about MathType.
 
Easy Access to Answer or Disconnect From a Skype Call Using the Desktop Application Version 8.42 or Higher
 
In Skype for Desktop 8.42 and later, JAWS or Fusion now provides keystrokes for answering or disconnecting a call from any application as well as moving
focus into the Skype main window. Note that these keystrokes are only available in the Skype for Desktop application. They will not work in the Skype for
Windows 10 universal app from the Microsoft store or the Skype for Business app.
 
To answer an incoming call, press INSERT+SPACEBAR, y followed by UP ARROW. To disconnect from a call, press INSERT+SPACEBAR, y followed by DOWN ARROW.
To move focus directly into the Skype window, press INSERT+SPACEBAR, Y followed by S.
 
Other Changes
• When performing the monthly updates of JAWS, ZoomText, and Fusion, the shortcut keystroke on the Desktop Icon used to launch the application, will no
longer be removed during the update process.
• JAWS now offers localizations for Swedish and Italian when performing a full install.
• In the Amazon Kindle app, JAWS and Fusion now supports reading and navigating inside tables.
• Resolved an issue where you could not use the keyboard to interact with the controls in the Display Options dialog box in the Amazon Kindle app.
• If Track Changes is turned on in a Word document, you can now use INSERT+SHIFT+R to list revisions in footnotes, endnotes, and comments in addition to
the main document. Note that this command only lists revisions in the currently active pane. For example, pressing INSERT+SHIFT+R from the Document pane
will list revisions in the main document while pressing this keystroke from within a footnote will only list revisions found in footnotes.
• If a word document contained more than 150 revisions, resolved an issue where the number of revisions was not being reported correctly when using INSERT+SHIFT+R.
• The "Document and Web Pages Automatically Read When Loaded" option in Settings Center is now enabled by default in PowerPoint. When you start a presentation
and move to the next or previous slide, JAWS automatically begins reading the current slide.
• In Excel, JAWS and Fusion now indicates in both speech and Braille if a cell contains a data type.
• Resolved an issue where pressing INSERT+E was not announcing the default button in a Chrome dialog box.
• Addressed a reported issue where the aria-required attribute was not being indicated as expected in Internet Explorer while navigating with the Virtual
Cursor.
• Addressed reported issues where JAWS and Fusion was not consistently reading elements that use the aria-describedby" or title attributes while tabbing
through a page.
• If you are inside a table in a Google Docs document and you press INSERT+SPACEBAR, Q to activate the Quick Nav mode, you can now use the ARROW keys to
move to each cell. You can also use CTRL+UP/DOWN ARROW to move to the top or bottom of the current column, CTRL+LEFT/RIGHT ARROW to move to the beginning
or end of the current row, and CTRL+HOME/END to move to the beginning or end of the table.
• For users of the Focus Blue Braille Display, you can now press a Selector button along with the Left or Right NAV Mode button to toggle speech on or
off for the corresponding NAV Rocker. When enabled, JAWS will speak as you scroll by line, sentence, or paragraph. This setting is off by default for both
NAV Rockers.
• Added additional information to installer error messages such as when you include an invalid language code when using the /language command line argument.
• You can now press INSERT+F8 in the Skype for Desktop application to display a list of JAWS keystrokes specific to Skype. You can then select the action
you want to perform and press ENTER.
• The "Prompt to Confirm when Exiting JAWS" option has been added to the Run JAWS Settings page of the Startup Wizard.
• When using Braille in a WPF (Windows Presentation Foundation) app, JAWS now includes the name and type of the current window on the braille display to
make it easier for Braille users to know when a new window opens.
• In Microsoft Teams, addressed issues with reading chat messages as well as removed extra speech that was heard when attempting to join a meeting.
• Added necessary changes to JAWS to support Gaaiho Doc, Nuance Power PDF, and Nuance Power PDF once these products are released by Nuance.
• Improved how JAWS reads incoming text when connected to remote sites using SecureCRT or other SSH software such as Windows TelNet.
• Added support for the latest Remote Desktop Terminal Services client from Microsoft.
• Due to issues with the Weather Research It lookup source, it will no longer appear in the Research It dialog box (INSERT+SPACEBAR, R) by default until
a solution is found. In addition, the Amazon Product Search lookup source has also been removed due to ongoing issues which we are continuing to investigate.
 
 

Take care.  Mike.  Sent from my iBarstool.  Go Dodgers!
I don't know the key to success, but the key to failure is trying to please everybody.
----- Original Message -----
From: Vicki W
To: JAWS
Sent: Wednesday, May 08, 2019 9:15 AM
Subject: [jaws-users] JAWS locking up on update

I have just now tried to update JAWS 2019 with the automatic update using Windows 10. Says it's downloading and then locks up my computer on the install screen, which reads empty. I can't do anything with the computer, leave the window, close it or even restart or shut down my computer without going to power and selecting restart anyway after getting a message that the update is blocking my restart.
 
The update went very well on my Windows 7 computer, so what could be causing this and how can I update JAWS without locking the computer?
Thanks.
 
Vicki
 

Re: JAWS in 40-minute Mode

Mike O'Brien
 

When a computer starts in 40 minute mode, you don't have to completely stop and then restart the whole system   to get working again.  All that is needed is to stop, then restart JAWS.

 

To stop and restart JAWS you can do the following.

 

1. To stop JAWS, hold down the JAWS key and press f4.  If you are asked if you really want to stop JAWS, press yes.

 

Note, there  will be no speech until JAWS is up and running again.

 

2. If you have a hot key set up to start JAWS, press it and JAWS should be talking again in a minute or 3.

 

4.  If you don't have a hot key set up to start JAWS, you can do the following.

Hold down the Windows key and type run.  In the dialog box that appears, type JAWSxxx,

where xxx is 17, 18, 2018, 2019, etc. and press enter and wait for JAWS to start talking.

 

Mike

 

 

 

From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of Tom Fairhurst
Sent: Wednesday, May 08, 2019 10:35
To: List JAWS
Subject: [jaws-users] JAWS in 40-minute Mode

 

It seems like about every other time I boot my PC, JAWS strts n 40-minute mode. Rebooting the PC fixes this, but it is a mild irritation. Why might this be happening? I am strongly looking at getting a new PC with Windows 10 soon. U an ysubg Windows 7 now.

Re: New Notification Message

Justin Williams
 

Thanks for the windows a keystroke.

Did not know that.

From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of Van Lant, Robin via Groups.Io
Sent: Wednesday, May 8, 2019 12:23 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] New Notification Message

 

Windows key + A is also supposed to open the notifications. 

 

 

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of jyandt.martin@...
Sent: Wednesday, May 8, 2019 8:43 AM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] New Notification Message

 

Thanks. I did not find what I was looking for, but thanks for trying. Take care.

 

From: Dave...

Sent: Wednesday, May 8, 2019 9:35 AM

Subject: Re: [jaws-users] New Notification Message

 

Jerry,

 

Don't know about Windows 10 -- don't have it. However I suspect if you type "notification Center" in the search edit field, you'd likely find it.

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

Sent: Wednesday, May 08, 2019 07:30

Subject: Re: [jaws-users] New Notification Message

 

Dave:

 

The program in question is called DBT. It is a braille translater that works very well with JAWS. Also, can you tell me how to get to the notification center for Windows 10? Thanks much.

 

 

From: Dave...

Sent: Wednesday, May 8, 2019 9:27 AM

Subject: Re: [jaws-users] New Notification Message

 

How about some information...what program were you opening?

 

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer

 

 

----- Original Message -----

To: jaws-users-list

Sent: Wednesday, May 08, 2019 06:38

Subject: [jaws-users] New Notification Message

 

Morning all.

 

Using JAWS 2018 and Windows 10 on a Dell laptop, I have a question regarding a message I received.

 

After opening a program that I use on a regular basis, Jaws said “New Notification”. However, Jaws does not read any of the text within this message, either with or without the JAWS Cursor. I tried closing the message via Alt F4, but it is still there. Can anyone offer any suggestions as to what this is, and what can be done about it. Thanks.

 

Jerry

“If common sense is so common, why is there so little of it?”



This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information.

127 Public Square, Cleveland, OH 44114


If you prefer not to receive future e-mail offers for products or services from Key
send an e-mail to mailto:DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

Re: JAWS in 40-minute Mode

Glenn / Lenny
 

Also, there is a keystroke for unloading and restarting Jaws, but I don't recall what it is.
Glenn

----- Original Message -----
Sent: Wednesday, May 08, 2019 12:33 PM
Subject: Re: [jaws-users] JAWS in 40-minute Mode

When a computer starts in 40 minute mode, you don't have to completely stop and then restart the whole system   to get working again.  All that is needed is to stop, then restart JAWS.

 

To stop and restart JAWS you can do the following.

 

1. To stop JAWS, hold down the JAWS key and press f4.  If you are asked if you really want to stop JAWS, press yes.

 

Note, there  will be no speech until JAWS is up and running again.

 

2. If you have a hot key set up to start JAWS, press it and JAWS should be talking again in a minute or 3.

 

4.  If you don't have a hot key set up to start JAWS, you can do the following.

Hold down the Windows key and type run.  In the dialog box that appears, type JAWSxxx,

where xxx is 17, 18, 2018, 2019, etc. and press enter and wait for JAWS to start talking.

 

Mike

 

 

 

From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of Tom Fairhurst
Sent: Wednesday, May 08, 2019 10:35
To: List JAWS
Subject: [jaws-users] JAWS in 40-minute Mode

 

It seems like about every other time I boot my PC, JAWS strts n 40-minute mode. Rebooting the PC fixes this, but it is a mild irritation. Why might this be happening? I am strongly looking at getting a new PC with Windows 10 soon. U an ysubg Windows 7 now.

Re: JAWS in 40-minute Mode

Dennis L
 

Would it be insert windows f4?

 

From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of Glenn / Lenny
Sent: Wednesday, May 8, 2019 1:40 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] JAWS in 40-minute Mode

 

Also, there is a keystroke for unloading and restarting Jaws, but I don't recall what it is.

Glenn

----- Original Message -----

Sent: Wednesday, May 08, 2019 12:33 PM

Subject: Re: [jaws-users] JAWS in 40-minute Mode

 

When a computer starts in 40 minute mode, you don't have to completely stop and then restart the whole system   to get working again.  All that is needed is to stop, then restart JAWS.

 

To stop and restart JAWS you can do the following.

 

1. To stop JAWS, hold down the JAWS key and press f4.  If you are asked if you really want to stop JAWS, press yes.

 

Note, there  will be no speech until JAWS is up and running again.

 

2. If you have a hot key set up to start JAWS, press it and JAWS should be talking again in a minute or 3.

 

4.  If you don't have a hot key set up to start JAWS, you can do the following.

Hold down the Windows key and type run.  In the dialog box that appears, type JAWSxxx,

where xxx is 17, 18, 2018, 2019, etc. and press enter and wait for JAWS to start talking.

 

Mike

 

 

 

From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of Tom Fairhurst
Sent: Wednesday, May 08, 2019 10:35
To: List JAWS
Subject: [jaws-users] JAWS in 40-minute Mode

 

It seems like about every other time I boot my PC, JAWS strts n 40-minute mode. Rebooting the PC fixes this, but it is a mild irritation. Why might this be happening? I am strongly looking at getting a new PC with Windows 10 soon. U an ysubg Windows 7 now.

Re: JAWS in 40-minute Mode

Glenn / Lenny
 

That's the one.
Glenn
 

----- Original Message -----
From: Dennis L
Sent: Wednesday, May 08, 2019 1:17 PM
Subject: Re: [jaws-users] JAWS in 40-minute Mode

Would it be insert windows f4?

 

From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of Glenn / Lenny
Sent: Wednesday, May 8, 2019 1:40 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] JAWS in 40-minute Mode

 

Also, there is a keystroke for unloading and restarting Jaws, but I don't recall what it is.

Glenn

----- Original Message -----

Sent: Wednesday, May 08, 2019 12:33 PM

Subject: Re: [jaws-users] JAWS in 40-minute Mode

 

When a computer starts in 40 minute mode, you don't have to completely stop and then restart the whole system   to get working again.  All that is needed is to stop, then restart JAWS.

 

To stop and restart JAWS you can do the following.

 

1. To stop JAWS, hold down the JAWS key and press f4.  If you are asked if you really want to stop JAWS, press yes.

 

Note, there  will be no speech until JAWS is up and running again.

 

2. If you have a hot key set up to start JAWS, press it and JAWS should be talking again in a minute or 3.

 

4.  If you don't have a hot key set up to start JAWS, you can do the following.

Hold down the Windows key and type run.  In the dialog box that appears, type JAWSxxx,

where xxx is 17, 18, 2018, 2019, etc. and press enter and wait for JAWS to start talking.

 

Mike

 

 

 

From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of Tom Fairhurst
Sent: Wednesday, May 08, 2019 10:35
To: List JAWS
Subject: [jaws-users] JAWS in 40-minute Mode

 

It seems like about every other time I boot my PC, JAWS strts n 40-minute mode. Rebooting the PC fixes this, but it is a mild irritation. Why might this be happening? I am strongly looking at getting a new PC with Windows 10 soon. U an ysubg Windows 7 now.

Re: JAWS locking up on update

Vicki W
 

Where do I go to do two things:
 
1. Check to see if my account has administrator rights and what to look for?
 
2. I have two accounts, the first being called admin which was on the computer when I got it. I'm sure this account has administrator rights, but since the sign in screen is turned off, how can I either get to the sign in screen to sign into that account or access it without the sign in screen so I am using that account to change the things I need to change, including giving my personal acount administrator rights?
 
 

----- Original Message -----
Sent: Wednesday, May 08, 2019 10:09 AM
Subject: Re: [jaws-users] JAWS locking up on update

Vicki,

Mike just told you to download the program from the website before I could get the below instructions out to you.  If downloading the program resolves the issue for you, then great, but if not, read the instructions below.  They come under the category, “Who knew?”

Good luck.

Rebecca

 

When I tried to install the latest JAWS update, I had a problem with Microsoft blocking the installation, but at least Microsoft was gracious enough to tell me why.  I’d downloaded the update from the Vispero website, so I got an error message instead of a computer crash.

Instead of using JAWS to bring in the update, go to the JAWS download page

https://support.freedomscientific.com/Downloads/JAWS

Press l and arrow down once, or just tell JAWS to find the word

April.

Press enter on the download link and tell your browser to save the program, not to run it.  I use Chrome, so it just goes into the downloads folder.

When it comes in, go to your downloads folder and find the JAWS 2019 update.

Press enter.

If, as I did, you get a friendly message from Microsoft saying that JAWS is not a Microsoft verified app, press alt-f4 and go back into the downloads folder.

This time, instead of pressing enter, press alt-enter and arrow up to

Properties.

Press enter.

Tab until you land on

Unblock.

JAWS will tell you that the checkbox is unchecked.

Press the spacebar to check the box, and tab to okay.

Now when you press enter on the JAWS update, it will install as usual.

The Microsoft Disability Desk says that this is just something Microsoft does, on a totally random basis.

I told Vispero about the fix, since their techs had not yet encountered this delightful glitch.

If your issue is different from the above, call Vispero and let the techs help.

From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of Vicki W
Sent: Wednesday, May 08, 2019 12:16 PM
To: JAWS
Subject: [jaws-users] JAWS locking up on update

 

I have just now tried to update JAWS 2019 with the automatic update using Windows 10. Says it's downloading and then locks up my computer on the install screen, which reads empty. I can't do anything with the computer, leave the window, close it or even restart or shut down my computer without going to power and selecting restart anyway after getting a message that the update is blocking my restart.

 

The update went very well on my Windows 7 computer, so what could be causing this and how can I update JAWS without locking the computer?

Thanks.

 

Vicki

 

Re: Distorted Jaws Speech After Dell Update

Tom Behler
 

Mike:

 

The sound card is a realtech.

 

I’m running the latest build of Jaws 2019, and Windows 10 version 1809.

 

Tom Behler

 

 

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Mike B
Sent: Wednesday, May 8, 2019 12:50 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Distorted Jaws Speech After Dell Update

 

Hi Tom,

 

You probably updated your soundcard and the screwed up sound is the result.  Are you running a Realtech soundcard?  Also what version of Jaws and which Widows 10 OS?


Take care.  Mike.  Sent from my iBarstool.  Go Dodgers!
I don't know the key to success, but the key to failure is trying to please everybody.

----- Original Message -----

From: Tom Behler

Sent: Wednesday, May 08, 2019 8:30 AM

Subject: [jaws-users] Distorted Jaws Speech After Dell Update

 

Hello, everyone.

 

I just did a Dell update to my Windows 10 laptop, and now my Jaws speech sounds rather tinny and is very distorted.

 

Lowering the system volume does not lessen the distortion.

 

Is there anything I can do to solve this issue?

 

I’m using the latest build of Jaws 2019 here.

 

Tom Behler

 

 

Re: Distorted Jaws Speech After Dell Update

Mike B
 

Hi Tom,
 
You could roll back the driver and this would possibly fix the problem.  It seems like Windows 10 replaces the Realtech driver with a generic driver when it updates the soundcard.

Take care.  Mike.  Sent from my iBarstool.  Go Dodgers!
I don't know the key to success, but the key to failure is trying to please everybody.

----- Original Message -----
From: Tom Behler
Sent: Wednesday, May 08, 2019 11:25 AM
Subject: Re: [jaws-users] Distorted Jaws Speech After Dell Update

Mike:

 

The sound card is a realtech.

 

I’m running the latest build of Jaws 2019, and Windows 10 version 1809.

 

Tom Behler

 

 

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Mike B
Sent: Wednesday, May 8, 2019 12:50 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Distorted Jaws Speech After Dell Update

 

Hi Tom,

 

You probably updated your soundcard and the screwed up sound is the result.  Are you running a Realtech soundcard?  Also what version of Jaws and which Widows 10 OS?


Take care.  Mike.  Sent from my iBarstool.  Go Dodgers!
I don't know the key to success, but the key to failure is trying to please everybody.

----- Original Message -----

From: Tom Behler

Sent: Wednesday, May 08, 2019 8:30 AM

Subject: [jaws-users] Distorted Jaws Speech After Dell Update

 

Hello, everyone.

 

I just did a Dell update to my Windows 10 laptop, and now my Jaws speech sounds rather tinny and is very distorted.

 

Lowering the system volume does not lessen the distortion.

 

Is there anything I can do to solve this issue?

 

I’m using the latest build of Jaws 2019 here.

 

Tom Behler

 

 

Re: JAWS in 40-minute Mode

Tom Fairhurst
 

Thanks for the tips.
 

Sent: Wednesday, May 08, 2019 12:33 PM
Subject: Re: [jaws-users] JAWS in 40-minute Mode
 

When a computer starts in 40 minute mode, you don't have to completely stop and then restart the whole system   to get working again.  All that is needed is to stop, then restart JAWS.

 

To stop and restart JAWS you can do the following.

 

1. To stop JAWS, hold down the JAWS key and press f4.  If you are asked if you really want to stop JAWS, press yes.

 

Note, there  will be no speech until JAWS is up and running again.

 

2. If you have a hot key set up to start JAWS, press it and JAWS should be talking again in a minute or 3.

 

4.  If you don't have a hot key set up to start JAWS, you can do the following.

Hold down the Windows key and type run.  In the dialog box that appears, type JAWSxxx,

where xxx is 17, 18, 2018, 2019, etc. and press enter and wait for JAWS to start talking.

 

Mike

 

 

 

From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of Tom Fairhurst
Sent: Wednesday, May 08, 2019 10:35
To: List JAWS
Subject: [jaws-users] JAWS in 40-minute Mode

 

It seems like about every other time I boot my PC, JAWS strts n 40-minute mode. Rebooting the PC fixes this, but it is a mild irritation. Why might this be happening? I am strongly looking at getting a new PC with Windows 10 soon. U an ysubg Windows 7 now.

Re: reporting a bug to FS

Dennis L
 

Support@... should work.

When reporting a bug include as much information as possible.  This is an example for a   bug I reported the other day.  It was able to be reproduced.

Subject was problem when saving chrome Book marks.  It is descriptive and tells exactly the issue.  Below is what I wrote.

Do the following have folders created in your book marks.

1 do “control d”  no quotes. Tab twice to more press space bar.

The first problem is you can’t edit the name you arrow left and right nothing happens.  NVDA allows you to edit the name.

Tab two times you’re on your list of folders.  Jaws says nothing when  you arrow up and down NVDA reads them.    You might ask why did you bring up another screen reader?   It shows my work and testing.  I didn’t automatically assume it was a Jaws issue I tested and verified it.   It gives Vispero a way to properly reproduce the issue.  It is detailed but not too much detail.

 

From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of Vicki W
Sent: Wednesday, May 8, 2019 8:51 AM
To: JAWS
Subject: [jaws-users] reporting a bug to FS

 

I have search the FS site and cannot find a place to report a bug. I have found it before, but not now. Can someone please tell me where to look?

 

Thanks.

 

Vicki

 

Skype for business question

Madison Martin
 

Hi all,

I’m really hoping that someone on here can help me. I don’t ever use Skype, but somehow (I have no idia how) I opened Skype for business on my laptop and I want to know how to get rid of it. When I do alt f4 Jaws says  “Skype for business is still running so that you can receive alerts and messages when you’re signed in.) So oviously alt f4 won’t work to close it. My sighted parents have tried clicking on something that says to stop showing this reminder click here, but whenever they try and click on that the button disappeares. Is there some way that I can get rid of or close Skype for business so that it doesn’t keep coming up? As I said I never use Skype, so if I have to uninstall it then I’m fine with that. I’m using Jaws 15 and Windows 7. I really hope that someone can help me, it’s driving me nuts having a program open that I don’t use especially since I can’t just close it and move on. Look forward to hearing back from anyone who can help me! Thanks for any help that you can provide me, I really appreciate it! Thanks

Madison

Re: Skype for business question

david
 

1, enter into the skype windows,

now use the keystroke ctrl+q=quit.

 

 

       The impossible is the untried,  Never under estimate the power of a dream.

 

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Madison Martin
Sent: Wednesday, May 8, 2019 3:36 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] Skype for business question

 

Hi all,

I’m really hoping that someone on here can help me. I don’t ever use Skype, but somehow (I have no idia how) I opened Skype for business on my laptop and I want to know how to get rid of it. When I do alt f4 Jaws says  “Skype for business is still running so that you can receive alerts and messages when you’re signed in.) So oviously alt f4 won’t work to close it. My sighted parents have tried clicking on something that says to stop showing this reminder click here, but whenever they try and click on that the button disappeares. Is there some way that I can get rid of or close Skype for business so that it doesn’t keep coming up? As I said I never use Skype, so if I have to uninstall it then I’m fine with that. I’m using Jaws 15 and Windows 7. I really hope that someone can help me, it’s driving me nuts having a program open that I don’t use especially since I can’t just close it and move on. Look forward to hearing back from anyone who can help me! Thanks for any help that you can provide me, I really appreciate it! Thanks

Madison

Re: Skype for business question

Glenn / Lenny
 

Hi Madison,
To completely close it, do insert + F11 and arrow to it and tab to exit.
You will need to open startup and uncheck it there.
In windows 7, and perhaps in 10, tap the windows key + R and type in:
msconfig
In that window, shift + tab to startup.
Uncheck all the things that you really don't need, like office and some other things.
Unless you use all the programs all the time, you can uncheck them.
Just don't uncheck any of your anti-virus or malware items.
These startup items slow down your system.
Glenn
 

----- Original Message -----
Sent: Wednesday, May 08, 2019 2:35 PM
Subject: [jaws-users] Skype for business question

Hi all,

I’m really hoping that someone on here can help me. I don’t ever use Skype, but somehow (I have no idia how) I opened Skype for business on my laptop and I want to know how to get rid of it. When I do alt f4 Jaws says  “Skype for business is still running so that you can receive alerts and messages when you’re signed in.) So oviously alt f4 won’t work to close it. My sighted parents have tried clicking on something that says to stop showing this reminder click here, but whenever they try and click on that the button disappeares. Is there some way that I can get rid of or close Skype for business so that it doesn’t keep coming up? As I said I never use Skype, so if I have to uninstall it then I’m fine with that. I’m using Jaws 15 and Windows 7. I really hope that someone can help me, it’s driving me nuts having a program open that I don’t use especially since I can’t just close it and move on. Look forward to hearing back from anyone who can help me! Thanks for any help that you can provide me, I really appreciate it! Thanks

Madison

Re: JAWS locking up on update

Vicki W
 

No, can't do it. I updated my Windows, then downloaded the JAWS file and installed it from that, well, I tried. It locked up at install after giving me the UAC screen which asks for the password that I never had.
 
What I think I need is to get back the login screen and login to the original account so I can make sure my personal acount has administrator rights. I can't get the login screen back.
 
Vicki
 

----- Original Message -----
Sent: Wednesday, May 08, 2019 10:28 AM
Subject: Re: [jaws-users] JAWS locking up on update

Hi Vicki,
Usually you can get user account control by tapping the windows key and type in the word user
Or type in account for accounts.
If you are the only user, chances are that you have an administrator account.
If you never set a password, you can leave that field empty.
UAC is user account control
I usually set mine to zero in UAC, this is less secure, but I also don't have to approve everything.
You can type in UAC in the windows search box as well.
HTH
Glenn
----- Original Message -----
From: Vicki W
Sent: Wednesday, May 08, 2019 12:17 PM
Subject: Re: [jaws-users] JAWS locking up on update

Okay. Thanks. I am beginning to think it's another issue involved. I forgot to mention that it prompts me at the user accounts permission screen, sorry, I know that's not correct, to give permission to install it. I select yes, but the problem lies in the fact that it is, at that point, asking for a password, which I have never had. My account has administrator rights, so I was told, although when I set it up, it never asked me to set it up as an administrator, so how can I change that setting for permissions to zero or at least get beyond it without a password that I never had?
 
Is there a way to check my account settings as far as if I have administrator rights and how to change it if I don't?
 
Vicki
 
----- Original Message -----
From: Mike B
Sent: Wednesday, May 08, 2019 9:44 AM
Subject: Re: [jaws-users] JAWS locking up on update

Hi Vicki,
 
Try downloading and using the file below to update your version of Jaws.
 
Below is the direct download link for todays release of build J2019.1904.60 and what's new in this release.
 
32 & 64 bit:
 
http://jaws2019.vfo.digital/2019.1904.60.400/ED111FD1-9781-4C10-8901-711295AE5C8F/J2019.1904.60-any.exe
 
Enhancements in JAWS 2019.1904.60 (April 2019)
The following is a list of improvements made in JAWS 2019 between the March 2019 update and the April 2019 update.
 
To download the latest release, visit the
Downloads web page.
You must be logged on as an administrator to install this software.
 
Improved Heading Navigation When Using the Numbers Row
 
For years, users have been able to use 1 through 6 on the numbers row to move to specific heading levels on web pages. For instance, 1 for level 1 headings,
2 for level 2 headings, 3 for level 3 headings, and so on. However, this type of navigation only allowed you to move to headings equal or lower than the
level you were trying to move by. For example, if you attempted to move to a level 3 heading, but the very next heading was a level 2, JAWS would announce:
"No more headings at level 3 in this section," and would not move past the level 2 heading.
 
Beginning with the April 2019 update, you can now move to any given heading level on a page and if it is under a different higher precedence heading, the
immediately higher precedence heading will be read so you know that the new heading belongs to a different section. For example, if you attempt to move
to a level 3 heading which causes you to jump past a level 2 heading, JAWS will announce the level 2 heading prior to announcing the level 3 heading so
you know you have moved into a new section. You can also choose to have JAWS play a sound to indicate when you move into a new section or you can switch
back to the prior behavior which restricted heading navigation to the current section.
 
To configure how JAWS navigates headings when using the numbers 1 through 6, open Settings Center (INSERT+6 on the numbers row), type "heading" into the
Search edit box, select the "Heading Navigation Using 1-6" option, and then use the SPACEBAR to choose the setting you want. Alternatively, open Quick
Settings (INSERT+V) from your browser and configure the "Heading Navigation" setting.
 
Support for MathType Content When Reading in Office 365 Word Documents
 
You can now use JAWS or Fusion to read and study math problems in Word documents created using the MathType software from Design Science. To use this feature,
you must do the following:
 
• Make sure you are running the April 2019 release of JAWS or Fusion along with Microsoft Word from Office 365.
• Install MathType from
Wiris.com
 and activate the software as a trial or actual license.
• In Settings Center, make sure the "Use Accessibility Driver for Screen Capture" check box is selected.
 
When you encounter a math equation or formula in a document, JAWS reads the problem and then says "Math Content." You can then press INSERT+SPACEBAR followed
by EQUALS to open the JAWS Math Viewer so you can study the equation in greater detail.
 
Once the Math Viewer is opened, you can navigate individual parts of an equation like variables, terms, coefficients, exponents, etc. As you navigate to
the various components, pressing DOWN ARROW will let you drill down into and navigate within that level of the equation using LEFT and RIGHT ARROW. Pressing
UP ARROW will move you back to the prior level. In addition, if you have a Braille display and JAWS is set to United States English or Unified English
Braille Grade 1 or Grade 2, the math equation or formula will be displayed in Nemeth Braille. Pressing ESC will close the Math Viewer and return to the
document.
 
See our
MathType Sample Demonstration document
 for examples of how JAWS and Fusion can enable students to access math content.
 
Visit the
Design Science
 website for more details about MathType.
 
Easy Access to Answer or Disconnect From a Skype Call Using the Desktop Application Version 8.42 or Higher
 
In Skype for Desktop 8.42 and later, JAWS or Fusion now provides keystrokes for answering or disconnecting a call from any application as well as moving
focus into the Skype main window. Note that these keystrokes are only available in the Skype for Desktop application. They will not work in the Skype for
Windows 10 universal app from the Microsoft store or the Skype for Business app.
 
To answer an incoming call, press INSERT+SPACEBAR, y followed by UP ARROW. To disconnect from a call, press INSERT+SPACEBAR, y followed by DOWN ARROW.
To move focus directly into the Skype window, press INSERT+SPACEBAR, Y followed by S.
 
Other Changes
• When performing the monthly updates of JAWS, ZoomText, and Fusion, the shortcut keystroke on the Desktop Icon used to launch the application, will no
longer be removed during the update process.
• JAWS now offers localizations for Swedish and Italian when performing a full install.
• In the Amazon Kindle app, JAWS and Fusion now supports reading and navigating inside tables.
• Resolved an issue where you could not use the keyboard to interact with the controls in the Display Options dialog box in the Amazon Kindle app.
• If Track Changes is turned on in a Word document, you can now use INSERT+SHIFT+R to list revisions in footnotes, endnotes, and comments in addition to
the main document. Note that this command only lists revisions in the currently active pane. For example, pressing INSERT+SHIFT+R from the Document pane
will list revisions in the main document while pressing this keystroke from within a footnote will only list revisions found in footnotes.
• If a word document contained more than 150 revisions, resolved an issue where the number of revisions was not being reported correctly when using INSERT+SHIFT+R.
• The "Document and Web Pages Automatically Read When Loaded" option in Settings Center is now enabled by default in PowerPoint. When you start a presentation
and move to the next or previous slide, JAWS automatically begins reading the current slide.
• In Excel, JAWS and Fusion now indicates in both speech and Braille if a cell contains a data type.
• Resolved an issue where pressing INSERT+E was not announcing the default button in a Chrome dialog box.
• Addressed a reported issue where the aria-required attribute was not being indicated as expected in Internet Explorer while navigating with the Virtual
Cursor.
• Addressed reported issues where JAWS and Fusion was not consistently reading elements that use the aria-describedby" or title attributes while tabbing
through a page.
• If you are inside a table in a Google Docs document and you press INSERT+SPACEBAR, Q to activate the Quick Nav mode, you can now use the ARROW keys to
move to each cell. You can also use CTRL+UP/DOWN ARROW to move to the top or bottom of the current column, CTRL+LEFT/RIGHT ARROW to move to the beginning
or end of the current row, and CTRL+HOME/END to move to the beginning or end of the table.
• For users of the Focus Blue Braille Display, you can now press a Selector button along with the Left or Right NAV Mode button to toggle speech on or
off for the corresponding NAV Rocker. When enabled, JAWS will speak as you scroll by line, sentence, or paragraph. This setting is off by default for both
NAV Rockers.
• Added additional information to installer error messages such as when you include an invalid language code when using the /language command line argument.
• You can now press INSERT+F8 in the Skype for Desktop application to display a list of JAWS keystrokes specific to Skype. You can then select the action
you want to perform and press ENTER.
• The "Prompt to Confirm when Exiting JAWS" option has been added to the Run JAWS Settings page of the Startup Wizard.
• When using Braille in a WPF (Windows Presentation Foundation) app, JAWS now includes the name and type of the current window on the braille display to
make it easier for Braille users to know when a new window opens.
• In Microsoft Teams, addressed issues with reading chat messages as well as removed extra speech that was heard when attempting to join a meeting.
• Added necessary changes to JAWS to support Gaaiho Doc, Nuance Power PDF, and Nuance Power PDF once these products are released by Nuance.
• Improved how JAWS reads incoming text when connected to remote sites using SecureCRT or other SSH software such as Windows TelNet.
• Added support for the latest Remote Desktop Terminal Services client from Microsoft.
• Due to issues with the Weather Research It lookup source, it will no longer appear in the Research It dialog box (INSERT+SPACEBAR, R) by default until
a solution is found. In addition, the Amazon Product Search lookup source has also been removed due to ongoing issues which we are continuing to investigate.
 
 

Take care.  Mike.  Sent from my iBarstool.  Go Dodgers!
I don't know the key to success, but the key to failure is trying to please everybody.
----- Original Message -----
From: Vicki W
To: JAWS
Sent: Wednesday, May 08, 2019 9:15 AM
Subject: [jaws-users] JAWS locking up on update

I have just now tried to update JAWS 2019 with the automatic update using Windows 10. Says it's downloading and then locks up my computer on the install screen, which reads empty. I can't do anything with the computer, leave the window, close it or even restart or shut down my computer without going to power and selecting restart anyway after getting a message that the update is blocking my restart.
 
The update went very well on my Windows 7 computer, so what could be causing this and how can I update JAWS without locking the computer?
Thanks.
 
Vicki
 

Re: JAWS locking up on update

Glenn / Lenny
 

Vicki,
That is correct, you cannot make your account an administrator account from your account.
So log in as administrator as you mentioned and change your account.
I too usually set it up with no password.
Strange that your account would not have administrator privileges, unless you did not set it up and whomever did felt that they did not want to give you full control.
Glenn

----- Original Message -----
From: Vicki W
Sent: Wednesday, May 08, 2019 2:51 PM
Subject: Re: [jaws-users] JAWS locking up on update

No, can't do it. I updated my Windows, then downloaded the JAWS file and installed it from that, well, I tried. It locked up at install after giving me the UAC screen which asks for the password that I never had.
 
What I think I need is to get back the login screen and login to the original account so I can make sure my personal acount has administrator rights. I can't get the login screen back.
 
Vicki
 
----- Original Message -----
Sent: Wednesday, May 08, 2019 10:28 AM
Subject: Re: [jaws-users] JAWS locking up on update

Hi Vicki,
Usually you can get user account control by tapping the windows key and type in the word user
Or type in account for accounts.
If you are the only user, chances are that you have an administrator account.
If you never set a password, you can leave that field empty.
UAC is user account control
I usually set mine to zero in UAC, this is less secure, but I also don't have to approve everything.
You can type in UAC in the windows search box as well.
HTH
Glenn
----- Original Message -----
From: Vicki W
Sent: Wednesday, May 08, 2019 12:17 PM
Subject: Re: [jaws-users] JAWS locking up on update

Okay. Thanks. I am beginning to think it's another issue involved. I forgot to mention that it prompts me at the user accounts permission screen, sorry, I know that's not correct, to give permission to install it. I select yes, but the problem lies in the fact that it is, at that point, asking for a password, which I have never had. My account has administrator rights, so I was told, although when I set it up, it never asked me to set it up as an administrator, so how can I change that setting for permissions to zero or at least get beyond it without a password that I never had?
 
Is there a way to check my account settings as far as if I have administrator rights and how to change it if I don't?
 
Vicki
 
----- Original Message -----
From: Mike B
Sent: Wednesday, May 08, 2019 9:44 AM
Subject: Re: [jaws-users] JAWS locking up on update

Hi Vicki,
 
Try downloading and using the file below to update your version of Jaws.
 
Below is the direct download link for todays release of build J2019.1904.60 and what's new in this release.
 
32 & 64 bit:
 
http://jaws2019.vfo.digital/2019.1904.60.400/ED111FD1-9781-4C10-8901-711295AE5C8F/J2019.1904.60-any.exe
 
Enhancements in JAWS 2019.1904.60 (April 2019)
The following is a list of improvements made in JAWS 2019 between the March 2019 update and the April 2019 update.
 
To download the latest release, visit the
Downloads web page.
You must be logged on as an administrator to install this software.
 
Improved Heading Navigation When Using the Numbers Row
 
For years, users have been able to use 1 through 6 on the numbers row to move to specific heading levels on web pages. For instance, 1 for level 1 headings,
2 for level 2 headings, 3 for level 3 headings, and so on. However, this type of navigation only allowed you to move to headings equal or lower than the
level you were trying to move by. For example, if you attempted to move to a level 3 heading, but the very next heading was a level 2, JAWS would announce:
"No more headings at level 3 in this section," and would not move past the level 2 heading.
 
Beginning with the April 2019 update, you can now move to any given heading level on a page and if it is under a different higher precedence heading, the
immediately higher precedence heading will be read so you know that the new heading belongs to a different section. For example, if you attempt to move
to a level 3 heading which causes you to jump past a level 2 heading, JAWS will announce the level 2 heading prior to announcing the level 3 heading so
you know you have moved into a new section. You can also choose to have JAWS play a sound to indicate when you move into a new section or you can switch
back to the prior behavior which restricted heading navigation to the current section.
 
To configure how JAWS navigates headings when using the numbers 1 through 6, open Settings Center (INSERT+6 on the numbers row), type "heading" into the
Search edit box, select the "Heading Navigation Using 1-6" option, and then use the SPACEBAR to choose the setting you want. Alternatively, open Quick
Settings (INSERT+V) from your browser and configure the "Heading Navigation" setting.
 
Support for MathType Content When Reading in Office 365 Word Documents
 
You can now use JAWS or Fusion to read and study math problems in Word documents created using the MathType software from Design Science. To use this feature,
you must do the following:
 
• Make sure you are running the April 2019 release of JAWS or Fusion along with Microsoft Word from Office 365.
• Install MathType from
Wiris.com
 and activate the software as a trial or actual license.
• In Settings Center, make sure the "Use Accessibility Driver for Screen Capture" check box is selected.
 
When you encounter a math equation or formula in a document, JAWS reads the problem and then says "Math Content." You can then press INSERT+SPACEBAR followed
by EQUALS to open the JAWS Math Viewer so you can study the equation in greater detail.
 
Once the Math Viewer is opened, you can navigate individual parts of an equation like variables, terms, coefficients, exponents, etc. As you navigate to
the various components, pressing DOWN ARROW will let you drill down into and navigate within that level of the equation using LEFT and RIGHT ARROW. Pressing
UP ARROW will move you back to the prior level. In addition, if you have a Braille display and JAWS is set to United States English or Unified English
Braille Grade 1 or Grade 2, the math equation or formula will be displayed in Nemeth Braille. Pressing ESC will close the Math Viewer and return to the
document.
 
See our
MathType Sample Demonstration document
 for examples of how JAWS and Fusion can enable students to access math content.
 
Visit the
Design Science
 website for more details about MathType.
 
Easy Access to Answer or Disconnect From a Skype Call Using the Desktop Application Version 8.42 or Higher
 
In Skype for Desktop 8.42 and later, JAWS or Fusion now provides keystrokes for answering or disconnecting a call from any application as well as moving
focus into the Skype main window. Note that these keystrokes are only available in the Skype for Desktop application. They will not work in the Skype for
Windows 10 universal app from the Microsoft store or the Skype for Business app.
 
To answer an incoming call, press INSERT+SPACEBAR, y followed by UP ARROW. To disconnect from a call, press INSERT+SPACEBAR, y followed by DOWN ARROW.
To move focus directly into the Skype window, press INSERT+SPACEBAR, Y followed by S.
 
Other Changes
• When performing the monthly updates of JAWS, ZoomText, and Fusion, the shortcut keystroke on the Desktop Icon used to launch the application, will no
longer be removed during the update process.
• JAWS now offers localizations for Swedish and Italian when performing a full install.
• In the Amazon Kindle app, JAWS and Fusion now supports reading and navigating inside tables.
• Resolved an issue where you could not use the keyboard to interact with the controls in the Display Options dialog box in the Amazon Kindle app.
• If Track Changes is turned on in a Word document, you can now use INSERT+SHIFT+R to list revisions in footnotes, endnotes, and comments in addition to
the main document. Note that this command only lists revisions in the currently active pane. For example, pressing INSERT+SHIFT+R from the Document pane
will list revisions in the main document while pressing this keystroke from within a footnote will only list revisions found in footnotes.
• If a word document contained more than 150 revisions, resolved an issue where the number of revisions was not being reported correctly when using INSERT+SHIFT+R.
• The "Document and Web Pages Automatically Read When Loaded" option in Settings Center is now enabled by default in PowerPoint. When you start a presentation
and move to the next or previous slide, JAWS automatically begins reading the current slide.
• In Excel, JAWS and Fusion now indicates in both speech and Braille if a cell contains a data type.
• Resolved an issue where pressing INSERT+E was not announcing the default button in a Chrome dialog box.
• Addressed a reported issue where the aria-required attribute was not being indicated as expected in Internet Explorer while navigating with the Virtual
Cursor.
• Addressed reported issues where JAWS and Fusion was not consistently reading elements that use the aria-describedby" or title attributes while tabbing
through a page.
• If you are inside a table in a Google Docs document and you press INSERT+SPACEBAR, Q to activate the Quick Nav mode, you can now use the ARROW keys to
move to each cell. You can also use CTRL+UP/DOWN ARROW to move to the top or bottom of the current column, CTRL+LEFT/RIGHT ARROW to move to the beginning
or end of the current row, and CTRL+HOME/END to move to the beginning or end of the table.
• For users of the Focus Blue Braille Display, you can now press a Selector button along with the Left or Right NAV Mode button to toggle speech on or
off for the corresponding NAV Rocker. When enabled, JAWS will speak as you scroll by line, sentence, or paragraph. This setting is off by default for both
NAV Rockers.
• Added additional information to installer error messages such as when you include an invalid language code when using the /language command line argument.
• You can now press INSERT+F8 in the Skype for Desktop application to display a list of JAWS keystrokes specific to Skype. You can then select the action
you want to perform and press ENTER.
• The "Prompt to Confirm when Exiting JAWS" option has been added to the Run JAWS Settings page of the Startup Wizard.
• When using Braille in a WPF (Windows Presentation Foundation) app, JAWS now includes the name and type of the current window on the braille display to
make it easier for Braille users to know when a new window opens.
• In Microsoft Teams, addressed issues with reading chat messages as well as removed extra speech that was heard when attempting to join a meeting.
• Added necessary changes to JAWS to support Gaaiho Doc, Nuance Power PDF, and Nuance Power PDF once these products are released by Nuance.
• Improved how JAWS reads incoming text when connected to remote sites using SecureCRT or other SSH software such as Windows TelNet.
• Added support for the latest Remote Desktop Terminal Services client from Microsoft.
• Due to issues with the Weather Research It lookup source, it will no longer appear in the Research It dialog box (INSERT+SPACEBAR, R) by default until
a solution is found. In addition, the Amazon Product Search lookup source has also been removed due to ongoing issues which we are continuing to investigate.
 
 

Take care.  Mike.  Sent from my iBarstool.  Go Dodgers!
I don't know the key to success, but the key to failure is trying to please everybody.
----- Original Message -----
From: Vicki W
To: JAWS
Sent: Wednesday, May 08, 2019 9:15 AM
Subject: [jaws-users] JAWS locking up on update

I have just now tried to update JAWS 2019 with the automatic update using Windows 10. Says it's downloading and then locks up my computer on the install screen, which reads empty. I can't do anything with the computer, leave the window, close it or even restart or shut down my computer without going to power and selecting restart anyway after getting a message that the update is blocking my restart.
 
The update went very well on my Windows 7 computer, so what could be causing this and how can I update JAWS without locking the computer?
Thanks.
 
Vicki
 

Re: Skype for business question

Madison Martin
 

Hi Glenn,

Thanks for those instructions. I tried it but when I shift tab to startup I didn’t get a list of programs, all I got are checkboxes for selective startup, diagnostic startup and normal startup. What am I doing wrong? Also when I did insert f11 it didn’t come up when I arrowed down, all I got was our Internet connection and some other thing that I don’t know what it is. Look forward to hearing back from you! Thanks

Madison  

 

From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of Glenn / Lenny
Sent: May-08-19 2:42 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Skype for business question

 

Hi Madison,

To completely close it, do insert + F11 and arrow to it and tab to exit.

You will need to open startup and uncheck it there.

In windows 7, and perhaps in 10, tap the windows key + R and type in:

msconfig

In that window, shift + tab to startup.

Uncheck all the things that you really don't need, like office and some other things.

Unless you use all the programs all the time, you can uncheck them.

Just don't uncheck any of your anti-virus or malware items.

These startup items slow down your system.

Glenn

 

----- Original Message -----

Sent: Wednesday, May 08, 2019 2:35 PM

Subject: [jaws-users] Skype for business question

 

Hi all,

I’m really hoping that someone on here can help me. I don’t ever use Skype, but somehow (I have no idia how) I opened Skype for business on my laptop and I want to know how to get rid of it. When I do alt f4 Jaws says  “Skype for business is still running so that you can receive alerts and messages when you’re signed in.) So oviously alt f4 won’t work to close it. My sighted parents have tried clicking on something that says to stop showing this reminder click here, but whenever they try and click on that the button disappeares. Is there some way that I can get rid of or close Skype for business so that it doesn’t keep coming up? As I said I never use Skype, so if I have to uninstall it then I’m fine with that. I’m using Jaws 15 and Windows 7. I really hope that someone can help me, it’s driving me nuts having a program open that I don’t use especially since I can’t just close it and move on. Look forward to hearing back from anyone who can help me! Thanks for any help that you can provide me, I really appreciate it! Thanks

Madison