Re: serious problem with new Outlook-2019 and JAWS
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I am using Outlook 2016. I typically have my folder display set to off and when I’m in my Inbox display, I hit control-y to bring up my list of folders.
I have just set the folder display to normal. Now when I’m in my Inbox, I hit Shift+F6 to get to the folder list.
From: email@example.com <firstname.lastname@example.org> On Behalf Of JOHN RIEHL via Groups.Io
Sent: May 3, 2019 6:53 PM
Subject: Re: [jaws-users] serious problem with new Outlook-2019 and JAWS
Nope: folder pane is set to normal.
It could be that you don’t have the folder pane displayed. If you go into your view menu and hit your right-arrow a number of times, you should come to “Folder Pane sub menu”. You should be able to hit enter here and down-arrow through the settings. It should be set to “normal”.
This is how it works in 2016 I think 2019 is the same.
Try Shift+F6 and/or F6.
Did you make sure the window is maximized?
----- Original Message -----
From: JOHN RIEHL via Groups.Io
Sent: Wednesday, April 24, 2019 2:31 PM
Subject: [jaws-users] serious problem with new Outlook-2019 and JAWS
Hi. I’m using the latest JAWS on a new Windows-10 Machine and Office-2019. When I open my Outlook, I can see my inbox and all of its e-mails; unfortunately I can’t see any of my other mailboxes or accounts. My expected behavior is that when I open Outlook I am in my inbox and my most recent e-mail; then when I shift-tab I’m in the list of my mailboxes and I can arrow up or down or press the letter of a given mailbox and then press Enter to enter the mailbox. That’s how things work with my Windows-7 and Outlook-2010. None of this works with my new computer and Outlook02019. Same JAWS.
I’m assuming there’s some sort of view configuration I need to change but I don’t know what it is.
Thanks. John .