Re: serious problem with new Outlook-2019 and JAWS
Van Lant, Robin
I’m not on Outlook 2019, but the two things to try are these:
From: firstname.lastname@example.org <email@example.com> On Behalf Of JOHN RIEHL via Groups.Io
Sent: Wednesday, April 24, 2019 3:31 PM
Subject: [jaws-users] serious problem with new Outlook-2019 and JAWS
Hi. I’m using the latest JAWS on a new Windows-10 Machine and Office-2019. When I open my Outlook, I can see my inbox and all of its e-mails; unfortunately I can’t see any of my other mailboxes or accounts. My expected behavior is that when I open Outlook I am in my inbox and my most recent e-mail; then when I shift-tab I’m in the list of my mailboxes and I can arrow up or down or press the letter of a given mailbox and then press Enter to enter the mailbox. That’s how things work with my Windows-7 and Outlook-2010. None of this works with my new computer and Outlook02019. Same JAWS.
I’m assuming there’s some sort of view configuration I need to change but I don’t know what it is.
Thanks. John .
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