Below is a note
from someone with the same problem and their fix.
Hello, a month or
so ago, I asked for assistance in stopping jaws from
automatically reading new incoming messages in outlook.
No matter where I was in windows. whether it was ms word, the
documents folder, etc, jaws would begin reading new messages
as they came in.
In case anyone
has this issue, the fix is,
While in outlook,
press, Alt + F, then the letter, T.
Arrow down once
to the mail option.
Then tab several
times to desktop alerts. Uncheck this option and then tab to
This should take
care of the issue.
Take care. Mike. Sennt from my iBarstool. Go Dodgers!
I don't know the key to success, but the key to failure is
trying to please everybody.
----- Original Message -----
Sent: Wednesday, April 24, 2019 8:38 AM
Subject: Re: [jaws-users] Incoming Outlook Message
Being Read When Message Arrives in Inbox
Someone else asked about this recently. I
gave the suggestion to be sure that Desktop Notifications are
turned off in the Outlook Options under the Mail heading. Go
to Alt F, T, then arrow down to mail and Shift tab past the
Cancel and OK buttons. The list of Mail options is really
long, so I think it’s faster to get to the one you need by
going backward. I’m not positive if this will solve your
issue, but I think it will help.
I am running JAWS2019 on a Windows10
computer and using Outlook 365 Enterprise for e-mail. When
messages arrive in my inbox, the body of the message is read
by JAWS. Both the Reading Pane and the Preview lines are
turned off from the ribbon. If anyone has any idea how to
stop this, I would appreciate any recommendations.
This communication may contain privileged and/or confidential
information. It is intended solely for the use of the addressee.
If you are not the intended recipient, you are strictly
prohibited from disclosing, copying, distributing or using any
of this information. If you received this communication in
error, please contact the sender immediately and destroy the
material in its entirety, whether electronic or hard copy. This
communication may contain nonpublic personal information about
consumers subject to the restrictions of the Gramm-Leach-Bliley
Act. You may not directly or indirectly reuse or redisclose such
information for any purpose other than to provide the services
for which you are receiving the information.
Square, Cleveland, OH 44114
If you prefer not to
receive future e-mail offers for products or services from Key
send an e-mail to mailto:DNERequests@... with 'No
Promotional E-mails' in the SUBJECT line.