Re: Incoming Outlook Message Being Read When Message Arrives in Inbox
Van Lant, Robin
Someone else asked about this recently. I gave the suggestion to be sure that Desktop Notifications are turned off in the Outlook Options under the Mail heading. Go to Alt F, T, then arrow down to mail and Shift tab past the Cancel and OK buttons. The list of Mail options is really long, so I think it’s faster to get to the one you need by going backward. I’m not positive if this will solve your issue, but I think it will help.
From: email@example.com <firstname.lastname@example.org> On Behalf Of Annette Carr via Groups.Io
Sent: Tuesday, April 23, 2019 4:46 PM
Subject: [jaws-users] Incoming Outlook Message Being Read When Message Arrives in Inbox
I am running JAWS2019 on a Windows10 computer and using Outlook 365 Enterprise for e-mail. When messages arrive in my inbox, the body of the message is read by JAWS. Both the Reading Pane and the Preview lines are turned off from the ribbon. If anyone has any idea how to stop this, I would appreciate any recommendations.
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