Re: Incoming Outlook Message Being Read When Message Arrives in Inbox

Van Lant, Robin

Someone else asked about this recently.  I gave the suggestion to be sure that Desktop Notifications are turned off in the Outlook Options under the Mail heading.  Go to Alt F, T, then arrow down to mail and Shift tab past the Cancel and OK buttons.  The list of Mail options is really long, so I think it’s faster to get to the one you need by going backward.  I’m not positive if this will solve your issue, but I think it will help.




From: <> On Behalf Of Annette Carr via Groups.Io
Sent: Tuesday, April 23, 2019 4:46 PM
Subject: [jaws-users] Incoming Outlook Message Being Read When Message Arrives in Inbox




I am running JAWS2019 on a Windows10 computer and using Outlook 365 Enterprise for e-mail.  When messages arrive in my inbox, the body of the message is read by JAWS.  Both the Reading Pane and the Preview lines are turned off from the ribbon.  If anyone has any idea how to stop this, I would appreciate any recommendations.





This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information.

127 Public Square, Cleveland, OH 44114

If you prefer not to receive future e-mail offers for products or services from Key
send an e-mail to mailto:DNERequests@... with 'No Promotional E-mails' in the SUBJECT line.

Join to automatically receive all group messages.