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Hi, have you checked the reminder window is the one in focus? I find Jaws telling me that there is a reminder but I’m not actually on the reminder window so can’t do anything with it. So try alt tabbing around and hopefully you will be able to find the window and then all commands should work as usual. I have had no problems dismissing reminders once I am focused on the right window.
Hope this helps.
From: email@example.com <firstname.lastname@example.org> On Behalf Of CJ &AA MAY
Sent: Thursday, April 18, 2019 7:51 PM
Subject: [jaws-users] reminders
I am using Windows 10 and Jaws 18.
Until recently I have been able to access the delete, snooze and other buttons when reminded of an appointed. Now Jaws notifies me of the appointment but pressing tab takes me nowhere. I have tried the shortcut keys too, like alt d for delete, but still without success. Any ideas?