Re: Outlook 2016 Question About Reading E-mail Fields
And what were those instructions, Tom?
From: email@example.com <firstname.lastname@example.org> On Behalf Of Tom Behler
Sent: Saturday, March 9, 2019 8:27 PM
Subject: Re: [jaws-users] Outlook 2016 Question About Reading E-mail Fields
No, I am not totally sure it didn’t update to 2019.
But, I solved the issue by turning off the features coming soon function, according to some great instructions I was just givben.
Tom didn’t you say you’re using office 365? If you are are you sure it didn’t update to 2019?
I made sure the screen was maximized, but Alt 1, 2, and 3 still say unavailable when an e-mail message is open.
Make sure your screen is maximized.
Alt Space X
I just tried the key combinations on your message, and on this reply, and alt 1, 2, and 3 don’t work.
I’ll check further, but it almost seems to vary with the message.
It’s very strange.
I’m using The current version of Windows 10, Outlook 2016 and the most recent version of JAWS. These key combos still work for me in an open message that I’ve received.
They, of course and never have, don’t work in an open message that I am creating.
I used to be able to read the various fields in an open Outlook 2016 e-mail message using the alt key, followed by the numbers 1, 2, 3, 4, 5, etc..
This now no longer works.
Whenever I hit these key combinations, I get an “unavailable” message.
Does anyone know if something has changed to no longer make this possible, and is there a work-around?
I also find shif-tabbing through the various fields to be very unreliable.
I’m using Windows 10, Office 365, and the latest build of Jaws 2019 here.
Dr. Tom Behler from Michigan