Re: Outlook 2016 Question About Reading E-mail Fields
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Hello Mr.Ed, you forgot to say that you have to be in an open email body. This will not work when an email is highlighted and the alt key must be held down because if you mash it and release it you will be in the ribbons.
From: email@example.com <firstname.lastname@example.org> On Behalf Of Mr. Ed
Sent: Saturday, March 09, 2019 8:52 PM
Subject: Re: [jaws-users] Outlook 2016 Question About Reading E-mail Fields
I am sure you probably are doing this but are you using the 1,2,3, etc. on the number row while holding down the alt key? It will not work with the number key pad. Just to make sure.
I made sure the screen was maximized, but Alt 1, 2, and 3 still say unavailable when an e-mail message is open.
Make sure your screen is maximized.
Alt Space X
I just tried the key combinations on your message, and on this reply, and alt 1, 2, and 3 don’t work.
I’ll check further, but it almost seems to vary with the message.
It’s very strange.
I’m using The current version of Windows 10, Outlook 2016 and the most recent version of JAWS. These key combos still work for me in an open message that I’ve received.
They, of course and never have, don’t work in an open message that I am creating.
I used to be able to read the various fields in an open Outlook 2016 e-mail message using the alt key, followed by the numbers 1, 2, 3, 4, 5, etc..
This now no longer works.
Whenever I hit these key combinations, I get an “unavailable” message.
Does anyone know if something has changed to no longer make this possible, and is there a work-around?
I also find shif-tabbing through the various fields to be very unreliable.
I’m using Windows 10, Office 365, and the latest build of Jaws 2019 here.
Dr. Tom Behler from Michigan