Re: Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution


Adrian Spratt
 

David, I realize this won't make sense, but try this. Once you click on "ENU," instead of arrowing through the resulting list, press c until you hear the file's name. I say this because after reading this message from you, I went back to ENU and clicked on it. I didn't get a number for the resulting list, so I arrowed down through the files. There are lots of them, but I didn't seem to get to configNames.ini. So I backed out of the list and went back in. This time I did what I've done every time before, which is do nothing else but press c. I believe it's the second press of c on my system that gets to configNames.ini.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of david
Sent: Thursday, November 29, 2018 6:10 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Hello Adrian;
well,
I just typed in,
on friend's computer,

C:\Users\owner\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu

I see/hear;
1 of 14,
I don't see,
configNames.ini

       The impossible is the untried, Never under estimate the power of a dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Adrian Spratt
Sent: Thursday, November 29, 2018 5:19 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

David, I notice that between "JAWS" and "ENU," you wrote "JAWS 19" instead of 2019. Could this explain it? I doubt it. But I just went through the entire path again on my system, and configNames.ini is there.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of david
Sent: Thursday, November 29, 2018 3:58 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Hello there;

Well, I'm trying to help a friend whose running Jaws19, I don't see the file mentioned in the below instructions.
I first go to, desktop,
windows-key+r=run,
now type in a period this takes me to the username folder, now I arrow and enter on app data, now choose roaming, next choose freedom scientific, next choose jaws, then jaws19, then, settings, then enu, I don't see the configNames.ini file


1. Remove the configNames.ini file from the C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu Replace "username" with your user name.
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

       The impossible is the untried, Never under estimate the power of a dream.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Adrian Spratt
Sent: Wednesday, November 28, 2018 5:22 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] Jaws 2019 does not recognize autocompleted addresses in Outlook 2016: possible solution

Vispero solved this problem for me with a file they sent. They then sent me new instructions that make it unnecessary to go through the file replacement process. I haven't tried these steps because my Outlook problem was already resolved when I received them, but I pass them along in case they help others on the list. Note that Vispero tells me they work for some people but not all. I also don't know if they work for other versions of Outlook.

1. Remove the configNames.ini file from the C:\Users\username\AppData\Roaming\Freedom Scientific\JAWS\2019\Settings\enu Replace "username" with your user name.
Copy it to another folder in case this doesn't work.
2. Close JAWS and Relaunch JAWS.
3. Open Outlook 2016
4. Press Alt + U
5. Outlook should tell you that you need to restart the application for changes to take effect. Press Enter.
6. Next Close Outlook with Alt + F4.
7. Restart Outlook.
8. Now try typing addresses in the To field of a new message.

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