Re: USPS issue.

Judy Jones



Thank you so much.  I have a busy day ahead of me, but am anxious to try this.  I saw the Quick Tools, but assumed it was post office stuff rather than web site tools.  I would have never guessed to try this.  I will let you know how it goes.


Thanks very much.





From: [] On Behalf Of Glenn / Lenny
Sent: Saturday, October 13, 2018 5:43 AM
Subject: Re: [jaws-users] USPS issue.


Hi Judy,

This is for the list as well as you more than ever because folks need to know about a web page change of recent.

Due to the excessive amount of information on web pages these days and also, many people using smart phones for going on-line, web pages are being condensed , and that is the case for this page.

So now we have to look for something that reads as collapsed or closed.

In this instance, you will look for

quick tools collapsed

and press the space bar, and it will open up more options, and you will get the link to track packages, and then you follow that link, and then you will have a usable edit field.

I'm using Windows 7 and IE in this case.



----- Original Message -----

From: Judy Jones

Sent: Friday, October 12, 2018 9:09 PM

Subject: [jaws-users] USPS issue.


Hi, Folks,


I have been using USPS for years to ship packages.  I get on today, only to find out that the edit fields are unavailable to weigh a package.  I’m having a little hissy-fit, because the package I am trying to mail is expected.


My question.  Has anyone else seen this problem?


To duplicate, go to, sign in, create a label, and fill in fields until you get to the package section.  I check the box for ship my own package, and a couple of edit fields appear for Pounds and Ounces, except that Jaws reports they are unavailable.


I’ve tried filling in one edit field at a time, or simply tabbing through the process withedit fields open, but it skips the weight fields.


I am using Windows 10 with Jaws 18.


Thanks for reporting back, and if you have any ideas for me, will gladly try anything.  If all else fails, I will take the package for mailing, but am so tired of this cavalaire attitude of changing sites and throwing up road blocks for people using access technology.  I know this problem will not go away, in general, but had to vent hahahaha!


Thanks much.




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