That was not my experience. KathyAnn said she didn't have a record of past purchases and I was not able to redownload the document.
toggle quoted messageShow quoted text
Perhaps her policy has changed.
At 08:50 AM 8/20/2019, you wrote:
Iâ€™ve purchased material from Cathy ann before. She will have a record if youâ€™ve purchased them, so just reach out to her and she will assist you with getting them back.
From: email@example.com <firstname.lastname@example.org> On Behalf Of Mike B
Sent: August 20, 2019 9:36 AM
Subject: Re: [jaws-users] MS Office 2019 and jaws
I suggest that you contact CathyAnne Murtha and see what she can do for you. If you had purchased the tutorials maybe she will replace them considering the unfortunate circumstances.
Take care. Mike. Sent from my iBarstool. Go dodgers!
I believe that everything happens for a reason. Usually, the reason is that somebody screwed up.
----- Original Message -----
Sent: Tuesday, August 20, 2019 4:31 AM
Subject: [jaws-users] MS Office 2019 and jaws
hello list. I am in need of tutorials for MS Office recorded by Kathi
"Trainer at assistive technology". I do have them but unfortunately I
accidentally delete that partition from my hard drive and lost all the
data along that tutorials. I have to work on Excel an word and would
highly appreciate if anyone of you would provide me the copy of them ?