Re: Sudden gibberish in "say all" with JAWS and Chrome

Adrian Spratt

It occurs only in ‘say all.” Unfortunately, since the problem occurs only in “say all,” I can’t copy a line to demonstrate. But the example I gave of a number followed by the five letters in “space” should give you an idea.


The guy I spoke to at FS on Tuesday said he would escalate the issue, but when I called this afternoon, there was no record of his having done so. It got worse at FS today, as I’ll detail in a post tomorrow.


From: <> On Behalf Of JM Casey
Sent: Friday, August 16, 2019 7:32 PM
Subject: Re: [jaws-users] Sudden gibberish in "say all" with JAWS and Chrome


Not me, so far, but I wonder, is this only happening with ‘say all”?

Say all is something I hardly ever use unless I walk away from the computer and just have my bluetooth headphones on. It may seem anitquated or slow but I normally just arrow through. Now that I have my braille display I just advance at leisure. Anyway, not suggesting you do this, but I was just wondering if, when you focus on individual lines, the extra stuff is still read. Maybe you could copy out some of these lines so we can see what the gibberish actually looks like? That might help.




From: <> On Behalf Of Adrian Spratt
Sent: August 13, 2019 9:04 AM
Subject: [jaws-users] Sudden gibberish in "say all" with JAWS and Chrome


I’ve made no changes overnight to my system, and yet this morning, all of a sudden, JAWS has started interrupting “say all” with frequent bursts of gibberish. For example, it just now verbalized “617 s p a c e” before resuming reading regular text. When I quote a phrase like that, it might not seem like much, but these interruptions are very distracting, in part because it takes me several listens to interpret what’s being said.


I first experienced it today on the New York Times website and figured the Times had made yet one more accessibility-challenging website update. However, it’s happening on the second website I’ve visited, one that requires a password to enter.


I’m using the latest release of JAWS 2019 along with Windows 10 and, again, Chrome. I’ve rebooted twice to make sure all applications are in synch.


My workaround is to copy Website text to Notepad, but I don’t want to have to take this extra step every time.


Anyone else encountering this annoyance?

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