Oops, here's an update, looks like there is still a problem,

My friend writes:

I called Freedom Scientific and they did delete something that ws corrupted in outlook. They only partially fixed the problem but now I can't even proofread my own messages for spelling mistakes or something like that. Now I'm more frustr4ated than ever! I'm ready to give up jaws and go badck to NVDA.

 

From: Glenn / Lenny

Sent: Monday, July 29, 2019 11:04 AM

To: jaws-users-list@groups.io

Subject: Re: [jaws-users] can't control + right arrow in Outlook 2013

Hi Matthew and All,

I was about to write the list on this, and sounds like you are spot-on.

She worked with someone at FS this morning, who did an Outlook repair and it fixed the problem.

Strange though that the problem was evident in Jaws, but not in NVDA.

Glenn

From: matthew dyer

Sent: Monday, July 29, 2019 10:55 AM

To: jaws-users-list@groups.io

Subject: Re: [jaws-users] can't control + right arrow in Outlook 2013

Hi, 

Is there a way to repair office through programs and features? That might fix it. I think someone on another tech list is experiencing this problem. Thanks.

Get Outlook for iOS

 

---

From: jaws-users-list@groups.io on behalf of Glenn / Lenny <glennervin@...>
Sent: Monday, July 29, 2019 12:05 AM
To: jaws-users-list@groups.io
Subject: [jaws-users] can't control + right arrow in Outlook 2013

 

Hi,

A friend has Jaws, Outlook 2013, and Windows 10.

Her eMail has just started not allowing her to use control + right arrow through words in eMail.

I had her try insert + 6 on the number pad and try maximizing the eMail program and the message window, but those ideas did not help.

Any ideas?

Thanks.

Glenn