Re: Help with jaws. This is urgent.
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I am resetting everything now and removing all files I don’t know exactly what Microsoft did but I am in the reset process now and there should be nothing left on it but windows.
From: firstname.lastname@example.org <email@example.com> On Behalf Of Mike Capelle
Sent: Friday, July 05, 2019 8:21 PM
Subject: Re: [jaws-users] Help with jaws. This is urgent.
When you did this, did you do the keep files, or remove everything?
I had a similar problem not with JAWS but with installing Office. Microsoft disability desk tried for several hours to get it installed but no go. This happened right after updating to Windows 10 1903. Finally I did a reset of windows and after that all went as it should. I installed Office in a few minutes. I think something happened with the first upgrade to 1903 and the reset fixed it.