Re: Pearl camera issue
Glenn / Lenny
If your computer has different ports, try some other ones.
Sometimes only some ports have extra power sent to them.
From: chris judge
Sent: Tuesday, June 25, 2019 5:49 PM
Subject: Re: [jaws-users] Pearl camera issue
Interesting. I tried it on 2 of our working computers at work. They are both brand new. I have an older HP that I use for training, and the pearl camera works fine on that one.
This would only be an issue if you have an older PC, but i had a Pearl camera when I was working, and we had a similar issue at first. In this instance, the problem was that the Pearl was connected to a USB-1 port. It must be connected to at least a USB-2 port because it derives power from that port.