Re: An Outlook issue with JAWS, let the finger pointing begin
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For what it’s worth, I just tried this with the latest version of NVDA and I NVDA exhibits the same exact behavior.
So this is probably not a JAWS-specific issue. John
From: firstname.lastname@example.org <email@example.com> On Behalf Of Tom Fairhurst
Sent: Monday, June 17, 2019 5:17 PM
Subject: Re: [jaws-users] An Outlook issue with JAWS, let the finger pointing begin
I hate to pile on, but the issue of reading and editing group contacts is no closer to resolution. Another blame game issue.
From: firstname.lastname@example.org <email@example.com> On Behalf Of Michael Mote
Good morning all. I just spent the last half hour on the phone with Microsoft reporting an Outlook issue. The hot key combination Alt Plus the letter H followed by the letter U will not bring up the scheduling assistant when sending an appointment from the calendar. I have had this issue reported to me by others here at work. I have tried it with JAWS, and cannot get it to work for me. I have found the scheduling assistant using the search method in Outlook, so I know we haven't disabled this functionality here on our end.
Using the scheduling assistant is very helpful, when I am trying to set up a meeting with one or more others in my organization. Microsoft says no one else has complained. I talked with Vispero Tech support, and they blame Microsoft. Meanwhile, I can't get a resolution to this issue, and probably won't unless a random update comes along and resolves the problem. The blame game doesn't help customers. I wish we could get better support than this from both parties, instead of each blaming the other. I'm a little frustrated with this type of response.