Re: Jaws crashes when I click on a link in an email to start IE

Mr. Ed
 

Ran the tool and had no issues.

Mr. Ed

 

From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of Glenn / Lenny
Sent: Sunday, June 16, 2019 2:43 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws crashes when I click on a link in an email to start IE

 

Have you tried running Microsoft's malware removal tool?

Tap the windows key and type in MRT and press enter.

Glenn

 

From: Mr. Ed

Sent: Sunday, June 16, 2019 2:05 PM

Subject: Re: [jaws-users] Jaws crashes when I click on a link in an email to start IE

 

I have tried bringing up the task manager but it will not let me.
Mr. Ed

-----Original Message-----
From: jaws-users-list@groups.io [mailto:jaws-users-list@groups.io] On Behalf Of netbat66
Sent: Sunday, June 16, 2019 1:58 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] Jaws crashes when I click on a link in an email to start IE

have you tried the task manager? if you still have speech you could bring it up
with control shift escape.

-----Original Message-----
From: Mr. Ed
Sent: Sunday, June 16, 2019 11:54 AM
To: jaws-users-list@groups.io
Subject: [jaws-users] Jaws crashes when I click on a link in an email to start
IE



Hi All,

Since the last Jaws update along with a Windows update my computer crashes when
I click on a link in an email that goes to a website. I am using IE. It does
not happen every time. I say it happens maybe once out of 10 times. When I
click on the link in the email my computer locks up and the only way to get it
unlocked is to hold in the power button and force a restart. I am assuming it
might be a Jaws issues as I am running Zoomtech and Jaws together and when my
computer crashes Zoomtect start talking and I hear nothing from Jaws. Anyone
having this issue?

Mr. Ed

 





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