I’m using Windows 10 1809.  My view is set to details, which is where I want it.  Alt-v, then l brings me to details, not list.  To get to list, I have to shift tab once.   I can’t say if setting the view to list would force JAWS to give me the correct count, but even if it does, I would be missing the other information that I want about my files and folders. My chosen view always holds, and should always give me a correct count. .

I agree using the view is quicker. There is a way to keep the list view set to ‘list’ by setting the view to list—(using the steps David gave’ on the C drive), then go into the control panel, press ‘f’ for file explorer, setting in the general tab to ‘this pc’ then using the ctrl+tab to the view page and selecting ‘apply this view to all folders’ then the view list seems to always stays set to list which gives me the true file count.

Larry

yes I hear you, I think it's a lot easier to alt+v=view, letter l then spacebar, if you have a need to to get the file count.

so, alt+v/l then the spacebar, easier then turning off jaws and turning on narrator.

Just to clarify.  You can get the correct file count by turning off JAWS, turning on Narrator (control-windows key-enter in Windows 10) and reading the screen with Narrator.  But for whatever reason, the sheer act of turning on Narrator and turning it off again will often be enough to sort JAWS out, and it will then give  the correct file or folder count, which holds till I turn the computer off. 

But sometimes, when I boot the computer, JAWS gives the correct count without going through the above bother, so I usually check each time and fix it if I need to. So it’s a bug that needs  to be fixed. 

Chris,

You make complete sense. It’s a recognized flaw in JAWS. In some areas, it can count files accurately (think of email messages) but not in others. Rebecca, a contributor to this list, has pointed out that you can get the counts you need by bringing up Narrator. Remember, you open and close Narrator with control-Windows key-enter.

Hello All,

I am sorry, to ask for help with file counting with JAWS, as I have asked before, and cannot find the response I got before.

This is a recurring problem, but not all the time. I have a number of files either in a folder, or on a different drive. But the count will only go up to 33 even if there is over 100. What are the steps to get a full count?

I hope this makes some sort of sense to someone.

Regards

Chris