Re: Serious problems with jaws 2019.1904 and win 10?

Marie <>

I think I would try a system restore to before you did the update and see if that will work.

-----Original Message-----
From: Ann Byrne
Sent: Friday, May 10, 2019 1:23 PM
Subject: Re: [jaws-users] Serious problems with jaws 2019.1904 and win 10?

Windows 10; Office 365; JAWS latest update.
The update on my work computer failed, with a
message about the jfw.exe file--which message I
can't remember. I tried repairing JAWS2019 to no
avail. then I tried to uninstall it, but that
fails also. So at work I am running JAWS 2018.
At 10:15 AM 5/10/2019, you wrote:
OK good to know, Thanks Mike.

Leo, AKA Literophilus

"The true purpose of art was not to create beautiful objects, he discovered.
It was a method of understanding, a way of penetrating the world and finding one’s place in it.} Paul Auster.

El 10/05/2019 a las 7:41, Mike B escribió:

Hi Lev,
The sound problem you're talking about is in Windows 10 and how it removes the factory soundcard driver for some soundcards and replaces it with a generic driver when doing an operating system update. This problem is supposed to be corrected in a cumulative update or major update for Windows 10 if it hasn't been already fixed.

Take care. Mike. Sent from my iBarstool. Go Dodgers!
I don't know the key to success, but the key to failure is trying to please everybody.
----- Original Message -----
From: <>Lev
To: <>
Sent: Friday, May 10, 2019 6:04 AM
Subject: Re: [jaws-users] Serious problems with jaws 2019.1904 and win 10?

Actually, I forgot mentioning that, but some folks pointed out problems with the audio as well although I can’t tell for sure that is exactly the same problem because they didn’t go on details.

On the other hand, I don’t have a solution to your problem.


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LiterophilusEl 10/05/2019 a las 6:52, Robert Byers escribió:

I am having a problem where I can be working away, or if I leave the computer for a while.

My volume drops to a level I can hardly hear. The only way to fix this, is to unload jaws and restart the program.

Changing the volume in Volume control makes no difference.

Any clues? please.


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