Setting up radio to scan a-e to scan

Chris McTavish <rda734@...>

Hi all this is driving me nuts.
I I have the RTS software for the radio and I can’t get it to work with the ARRL repeater software I have tried downloading a image of the “a” bank and then using the ARRL software to create a route of no more than 96 repeaters to upload to the “A” bank what happens is the radio did it at first then it stopped doing it and now I cannot even go to the other banks.  It keeps looking for my KENWOOD radio is there any way that I may could have knocked out my memory templates in the radio?
Does anybody have advice?

thank you,