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Logger32 disappeared


Fred-K0FG
 

Twice in the last 10 days the file Logger32.exe has disappeared from the Logger32 folder.   Also the Logger32 icon has disappeared from the taskbar and from the desktop.   I checked the antivirus and the malware programs and neither
show any reference to Logger32.exe, not deleted or quarantined, etc.
I copied the file from the update folder where it was unzipped, moved it to the Logger32 folder and it works fine.   It appears that only the exe file was deleted.
Any ideas???

Fred, K0FG


Bob
 

Fred, unless this is the first reported case of Logger32 simply evaporating, I'd suggest one of your two AV programs hijacked it. Here's my thoughts on the subject ... You REALLY should be running only one AV program. Take your pick, and turn the other one off. On the program you've chosen, put the complete \Logger32 directory on the exclusion list (maybe your choice calls it whitelisting or put it on the whitelist). SeventyThree(s).

On June 18, 2020 at 8:49 PM Fred-K0FG <kzerofg@...> wrote:

Twice in the last 10 days the file Logger32.exe has disappeared from the Logger32 folder.   Also the Logger32 icon has disappeared from the taskbar and from the desktop.   I checked the antivirus and the malware programs and neither
show any reference to Logger32.exe, not deleted or quarantined, etc.
I copied the file from the update folder where it was unzipped, moved it to the Logger32 folder and it works fine.   It appears that only the exe file was deleted.
Any ideas???

Fred, K0FG

 


Fred-K0FG
 

I am running only one AV program (F-Secure) and also running a malware program (Malwarebytes).   As I understand this is how they say to run it.   I think they check different things?   Maybe?   Who knows anymore?  Not running Windows Defender, or whatever it is now called.   Have been running it this way for at least 3-4 years.  But then they change their stuff without notifying us poor users.

Have checked all events for both F-Secure and Malwarebytes and neither report finding a problem, deleting or quarantining Logger 32.   Usually any action they take on suspected virus or malware files will be shown in the log files.

Also Logger32 directory is on the excluded list, has been for more than a year cuz I could not do an update until I did that.   And it is still excluded, checked it.

It was a couple weeks between times when the file disappeared and I copied it back into the folder.   I'm gonna call Bill Gates and ask him what is going on.
Fred, K0FG 


Gary Hinson
 

Hi Fred.

 

I’m not sure who “they” are that apparently recommended running both F-Secure and Malwarebytes but that’s really not a good idea – at least not routinely.  Aside from consuming resources and slowing down your computer, their deep access into the innards of the system can cause conflicts between them … which, paradoxically, might even result in certain antivirus controls failing silently (e.g. the installation routine for F-Secure may disable some of Malwarebytes, the remaining parts of which may disable parts of F-secure in retaliation!). 

 

AV conflicts could lead to programs such as Logger32 mysteriously failing or “disappearing” e.g. if F-secure happens to be scanning the executable program when Malwarebytes also takes a look, gets a fright at what’s going on, and declares it dangerous. 

 

You might think you are using belt-n-braces but I’d say this is one of those situations where less is more.  I would suggest uninstalling both packages, then re-installing just one of them and, of course, making sure that it is working properly, updating itself frequently etc.

 

Since I may well be wrong (I’m an information security pro but not a malware specialist), you might like to check with the support crews for F-Secure and Malwarebytes about this … and if you do, please let us know what they say.

 

73

Gary  ZL2iFB

 

From: hamlogger@groups.io <hamlogger@groups.io> On Behalf Of Fred-K0FG
Sent: 24 June 2020 14:44
To: hamlogger@groups.io
Subject: Re: [hamlogger] Logger32 disappeared

 

I am running only one AV program (F-Secure) and also running a malware program (Malwarebytes).   As I understand this is how they say to run it.   I think they check different things?   Maybe?   Who knows anymore?  Not running Windows Defender, or whatever it is now called.   Have been running it this way for at least 3-4 years.  But then they change their stuff without notifying us poor users.

Have checked all events for both F-Secure and Malwarebytes and neither report finding a problem, deleting or quarantining Logger 32.   Usually any action they take on suspected virus or malware files will be shown in the log files.

Also Logger32 directory is on the excluded list, has been for more than a year cuz I could not do an update until I did that.   And it is still excluded, checked it.

It was a couple weeks between times when the file disappeared and I copied it back into the folder.   I'm gonna call Bill Gates and ask him what is going on.
Fred, K0FG 


Damian M0BKV
 

Don't forget and make sure the exclusions list in your AV software contains the latest version that you're installing not an older version.


Stephen Tompsett
 

And report any false positives to the AV supplier so that they can stop future occurrences.

On 24/06/2020 07:56, Damian M0BKV via groups.io wrote:
Don't forget and make sure the exclusions list in your AV software contains the latest version that you're installing not an older version.
-- 
Stephen Tompsett (G8LYB)
Tel: 01788 578940
Mob: 07956 855816


Kostas
 

The logger32 has disappeared from me since yesterday and I don't know what to do, I'm not very good at computers, any idea?
73 Kostas SV2HJW


Damian M0BKV
 

Don't panic its happened to many of us. Its your Anti virus software removing the file 'Logger32.exe' from the main Logger32 folder. 


Gerald Boutin
 

On Wed, Jun 24, 2020 at 03:57 AM, Damian M0BKV wrote:
Don't forget and make sure the exclusions list in your AV software contains the latest version that you're installing not an older version.
Damian,

You've mentioned this a couple of times now, but I am confused as to what you are trying to say.

Windows has no user method for referencing files by version number. When you add an exclusion to an AV exception list, you only point to a specific file or directory by specifying it's name and location.

In general, users are only doing updates to the file in the same location each time, so I am at a loss to understand your reference to different versions.
 
--
Gerald, VE1DT


Damian M0BKV
 

I can only comment on my experience with McAfee AV software. They have fixed the problem since then so no false positives any more. 
I had the problem from v409 to V410. Replaced the exe file ONLY from v409 into the Logger32 folder and everything was ok. Put the v409 exe into the AV exclusion list tried the update but it failed again with another update to v410. Did it all again with the V410 exe file PASTED into the AV exclusion list and success this time. 
Hope this helps with your question.
Damian M0BKV