Updating Issue


Patrick Maloney
 

I am currently running FH version 7.0.11. I believe the latest version is 7.0.15.

When I click on 'Check for Updates', I get a message 'Unable to determine whether new updates are available. Please try again later.'

This message has been appearing for some days now.

Could anyone suggest why this might be happening?

Thanks in advance.

Patrick


BillH
 

Patrick,

I can't be of much help determining why you are getting this message.

In case you are not aware, you can always download the latest version from https://www.family-historian.co.uk/install7.

Bill

On 9/5/2022 at 4:18 PM, Patrick Maloney wrote:

I am currently running FH version 7.0.11. I believe the latest version 
is 7.0.15.

When I click on 'Check for Updates', I get a message 'Unable to 
determine whether new updates are available. Please try again later.'

This message has been appearing for some days now.

Could anyone suggest why this might be happening?

Thanks in advance.

Patrick








Patrick Maloney
 

Thanks, Bill. I may have to do that.

Patrick

On 06/09/2022 00:24, BillH wrote:

Patrick,

I can't be of much help determining why you are getting this message.

In case you are not aware, you can always download the latest version from https://www.family-historian.co.uk/install7.

Bill

On 9/5/2022 at 4:18 PM, Patrick Maloney wrote:
I am currently running FH version 7.0.11. I believe the latest version 
is 7.0.15.

When I click on 'Check for Updates', I get a message 'Unable to 
determine whether new updates are available. Please try again later.'

This message has been appearing for some days now.

Could anyone suggest why this might be happening?

Thanks in advance.

Patrick








Patrick Maloney
 

I followed the link Bill gave, then clicked on the tab for Latest Free Update.

There it tells me to click on the Help item in FH then 'Check for Updates'...

I'm going in circles.

Did I go to the wrong place? Is there another way to get updates or am I stuck with 7.0.11 forever?

Thanks,

Patrick

On 06/09/2022 00:24, BillH wrote:

Patrick,

I can't be of much help determining why you are getting this message.

In case you are not aware, you can always download the latest version from https://www.family-historian.co.uk/install7.

Bill

On 9/5/2022 at 4:18 PM, Patrick Maloney wrote:
I am currently running FH version 7.0.11. I believe the latest version 
is 7.0.15.

When I click on 'Check for Updates', I get a message 'Unable to 
determine whether new updates are available. Please try again later.'

This message has been appearing for some days now.

Could anyone suggest why this might be happening?

Thanks in advance.

Patrick








Richard Scantlebury
 

Patrick just on “check for updates” under the help tab as I just have done no issues nor problems

As simple as that

 

 

Best wishes and Kind regards

Rich Scantlebury

 In global pursuit of Scantleburys & Skentelberys for a one name study - 3209

http://scantlebury.one-name.net/

https://www.flickr.com/photos/richscats/

 

 

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Patrick Maloney
Sent: Sunday, 11 September 2022 14:23
To: family-historian@groups.io
Subject: Re: [family-historian] Updating Issue

 

I followed the link Bill gave, then clicked on the tab for Latest Free Update.

There it tells me to click on the Help item in FH then 'Check for Updates'...

I'm going in circles.

Did I go to the wrong place? Is there another way to get updates or am I stuck with 7.0.11 forever?

Thanks,

Patrick

On 06/09/2022 00:24, BillH wrote:

Patrick,

I can't be of much help determining why you are getting this message.

In case you are not aware, you can always download the latest version from https://www.family-historian.co.uk/install7.

Bill

On 9/5/2022 at 4:18 PM, Patrick Maloney wrote:

I am currently running FH version 7.0.11. I believe the latest version 
is 7.0.15.
 
When I click on 'Check for Updates', I get a message 'Unable to 
determine whether new updates are available. Please try again later.'
 
This message has been appearing for some days now.
 
Could anyone suggest why this might be happening?
 
Thanks in advance.
 
Patrick
 
 
 
 
 
 

 


Mike Tate
 

The link https://www.family-historian.co.uk/install7 takes you straight to the FH V7 download page.

There is no need to click on any tab.

The page is titled ‘Install Family Historian 7’ and has its own ‘Step 1 – Download and Install’ section with a Download “Family Historian 7” large green button.

 


Mike Tate
 

Yes, Rich, that can work but is not always reliable.

If you should ever need to re-install that specific version of FH (not some later version) do you have the downloaded installation .exe file?

I suspect not unless you have discovered where it gets downloaded.

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Richard Scantlebury via groups.io
Sent: 11 September 2022 14:35
To: family-historian@groups.io
Subject: Re: [family-historian] Updating Issue

 

Patrick just on “check for updates” under the help tab as I just have done no issues nor problems

As simple as that

Best wishes and Kind regards

Rich Scantlebury

 

 


Patrick Maloney
 

Hi Rich,

Yes, that is how it should work, but if you read my original posting (below), you'll see that it doesn't work for me.

Patrick

On 11/09/2022 14:34, Richard Scantlebury via groups.io wrote:

Patrick just on “check for updates” under the help tab as I just have done no issues nor problems

As simple as that

 

 

Best wishes and Kind regards

Rich Scantlebury

 In global pursuit of Scantleburys & Skentelberys for a one name study - 3209

http://scantlebury.one-name.net/

https://www.flickr.com/photos/richscats/

 

 

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Patrick Maloney
Sent: Sunday, 11 September 2022 14:23
To: family-historian@groups.io
Subject: Re: [family-historian] Updating Issue

 

I followed the link Bill gave, then clicked on the tab for Latest Free Update.

There it tells me to click on the Help item in FH then 'Check for Updates'...

I'm going in circles.

Did I go to the wrong place? Is there another way to get updates or am I stuck with 7.0.11 forever?

Thanks,

Patrick

On 06/09/2022 00:24, BillH wrote:

Patrick,

I can't be of much help determining why you are getting this message.

In case you are not aware, you can always download the latest version from https://www.family-historian.co.uk/install7.

Bill

On 9/5/2022 at 4:18 PM, Patrick Maloney wrote:

I am currently running FH version 7.0.11. I believe the latest version 
is 7.0.15.
 
When I click on 'Check for Updates', I get a message 'Unable to 
determine whether new updates are available. Please try again later.'
 
This message has been appearing for some days now.
 
Could anyone suggest why this might be happening?
 
Thanks in advance.
 
Patrick
 
 
 
 
 
 

 


Neil Grantham
 

I thought we cover this on FHUG Mike. 

It gets downloaded to

C:\<username>\documents\downloads

I posted a screenshot of all my v7 update files


Best Wishes

Neil

Sent via BT Email App


From: Mike Tate
Sent: Sep 11, 2022 at 2:39 PM
To: family-historian@groups.io
Subject: Re: [family-historian] Updating Issue

Yes, Rich, that can work but is not always reliable.

If you should ever need to re-install that specific version of FH (not some later version) do you have the downloaded installation .exe file?

I suspect not unless you have discovered where it gets downloaded.

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Richard Scantlebury via groups.io
Sent: 11 September 2022 14:35
To: family-historian@groups.io
Subject: Re: [family-historian] Updating Issue

 

Patrick just on “check for updates” under the help tab as I just have done no issues nor problems

As simple as that

Best wishes and Kind regards

Rich Scantlebury

 

 



--
Neil Grantham
-------------------
Using FH 7 & AS 7
Researching Grantham, Skuce, Barrow, Birchall.


BillH
 

Patrick,

If you go to that page there is a large green button labeled Download "Family Historian 7".  Click on that and the install file is downloaded to your computer.  Click on it and it will install the update.



Bill

On 9/11/2022 at 6:22 AM, Patrick Maloney wrote:

I followed the link Bill gave, then clicked on the tab for Latest Free Update.

There it tells me to click on the Help item in FH then 'Check for Updates'...

I'm going in circles.

Did I go to the wrong place? Is there another way to get updates or am I stuck with 7.0.11 forever?

Thanks,

Patrick

On 06/09/2022 00:24, BillH wrote:
Patrick,

I can't be of much help determining why you are getting this message.

In case you are not aware, you can always download the latest version from https://www.family-historian.co.uk/install7.

Bill

On 9/5/2022 at 4:18 PM, Patrick Maloney wrote:
I am currently running FH version 7.0.11. I believe the latest version 
is 7.0.15.

When I click on 'Check for Updates', I get a message 'Unable to 
determine whether new updates are available. Please try again later.'

This message has been appearing for some days now.

Could anyone suggest why this might be happening?

Thanks in advance.

Patrick









Patrick Maloney
 

Thanks all for your help. Update successful.

Patrick

On 11/09/2022 16:41, BillH wrote:

Patrick,

If you go to that page there is a large green button labeled Download "Family Historian 7".  Click on that and the install file is downloaded to your computer.  Click on it and it will install the update.



Bill

On 9/11/2022 at 6:22 AM, Patrick Maloney wrote:

I followed the link Bill gave, then clicked on the tab for Latest Free Update.

There it tells me to click on the Help item in FH then 'Check for Updates'...

I'm going in circles.

Did I go to the wrong place? Is there another way to get updates or am I stuck with 7.0.11 forever?

Thanks,

Patrick

On 06/09/2022 00:24, BillH wrote:
Patrick,

I can't be of much help determining why you are getting this message.

In case you are not aware, you can always download the latest version from https://www.family-historian.co.uk/install7.

Bill

On 9/5/2022 at 4:18 PM, Patrick Maloney wrote:
I am currently running FH version 7.0.11. I believe the latest version 
is 7.0.15.

When I click on 'Check for Updates', I get a message 'Unable to 
determine whether new updates are available. Please try again later.'

This message has been appearing for some days now.

Could anyone suggest why this might be happening?

Thanks in advance.

Patrick









Adrian Yaxley
 

Are others still having this problem?  I am using the latest version fortunately, but have the issue checking for updates still.