family history problem


Rick Montgomery
 

There are errors on my family diagram. Is there a way to start a new diagram using the underlying data base?


colevalleygirl@colevalleygirl.co.uk
 

You need to give us a little more detail -- what sort of errors? Is the diagram wrong, or is the underlying data wrong?


Mike Tate
 

What sort of errors are you talking about?

Please tell us the text of the error messages.

 

Maybe you mean there are discrepancies between what is shown in the Diagram and what is in the Project data.

Usually, that cannot happen.

Whenever a Diagram is displayed it shows the current Project data.

Even a Saved Chart will update with the current Project data.

 

So please can you give more specific details about the “errors”.

 

Mike Tate

 


Rick Montgomery
 

Thanks for responding. I don't see any errors in the database.....just the diagram. For instance, on couple shows a drop down box indicating a child, but they don'y have one


On Sat, Nov 20, 2021 at 12:40 PM Mike Tate <post@...> wrote:

What sort of errors are you talking about?

Please tell us the text of the error messages.

 

Maybe you mean there are discrepancies between what is shown in the Diagram and what is in the Project data.

Usually, that cannot happen.

Whenever a Diagram is displayed it shows the current Project data.

Even a Saved Chart will update with the current Project data.

 

So please can you give more specific details about the “errors”.

 

Mike Tate

 


Mike Tate
 

Please double-left-click on the Diagram box for either of the couple, i.e. the father or the mother.

That will display their Property Box with any Children listed in the pane at the bottom below the Spouses.

If there are multiple Spouse: tabs then select each tab in turn, including any that say <no spouse>.

Are you sure that none of those Spouse tabs has any Children listed?

 

Additionally, double-left-click the Diagram box of the child to show their Property Box details.

The large blue up arrow at the top of the Property Box will link to the parents.

 

If that still does not explain where the child exists then please describe the characteristics of the three Diagram boxes for the couple and the child, e.g. the background colour, the box outline, the connecting lines, etc.

 

Alternatively, post a screenshot of the Diagram showing the couple & child with one of their Property Boxes open.

 

Mike Tate


Mike Tate
 

Rick, did you get anywhere with solving your diagram problem?

 

What did displaying the Property Boxes reveal?

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Mike Tate
Sent: 22 November 2021 16:18
To: family-historian@groups.io
Subject: Re: [family-historian] family history problem

 

Please double-left-click on the Diagram box for either of the couple, i.e. the father or the mother.

That will display their Property Box with any Children listed in the pane at the bottom below the Spouses.

If there are multiple Spouse: tabs then select each tab in turn, including any that say <no spouse>.

Are you sure that none of those Spouse tabs has any Children listed?

 

Additionally, double-left-click the Diagram box of the child to show their Property Box details.

The large blue up arrow at the top of the Property Box will link to the parents.

 

If that still does not explain where the child exists then please describe the characteristics of the three Diagram boxes for the couple and the child, e.g. the background colour, the box outline, the connecting lines, etc.

 

Alternatively, post a screenshot of the Diagram showing the couple & child with one of their Property Boxes open.

 

Mike Tate


Rick Montgomery
 

Sorry for the delay. The boxes in the diagram are empty. The double left click shows empty property boxes. I can't find any errors in the underlying databases. One of the empty boxes is attached [married] to a woman who was never married. I wish the was a way to copy and paste the problem areas of the diagram


colevalleygirl@colevalleygirl.co.uk
 

Rick, try Windows Snip and Sketch (Windows key-shift-S) to take a snapshot of the problem areas of the diagram.

 

It might be easier if you move the discussion over to the fhug.org.uk forums, if you’re willing to register for an account there. It’s much easier to attach files over there, so we can see what’s going wrong.

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Rick Montgomery
Sent: 26 November 2021 19:13
To: family-historian@groups.io
Subject: Re: [family-historian] family history problem

 

Sorry for the delay. The boxes in the diagram are empty. The double left click shows empty property boxes. I can't find any errors in the underlying databases. One of the empty boxes is attached [married] to a woman who was never married. I wish the was a way to copy and paste the problem areas of the diagram


Mike Tate
 

Rick,

The fact that a Property Box opens suggests they are database entries, albeit with no data recorded.

Are you saying that all three Diagram boxes and associated Property Boxes are devoid of data?

But what about Diagram boxes further up the tree, e.g. the parents of the empty father & mother boxes?

 

After opening an empty Property Box, please open its ‘All’ tab. What is its Record Id shown at the top?

You should be able to find that Individual Record with the same Record Id in the Records Window.

 

When you open either parent Property Box, does the Children section at the bottom show 1 child as [unnamed person]?

 

You seem to be saying that one of the Diagram boxes is a woman with data recorded in her Property Box.

What does it say in her Property Box on the Spouse tab? Does it say <no spouse> or [unnamed person]?

 

 


Ron Chapman
 

Just a comment about the group. What is the point in having this group if queries are always being transferred to the fhug.org.uk forums. Why not just use the forum all the time. It just seems to be a duplication of effort and it might cut back on the aggravation!

On 26/11/2021 19:18, colevalleygirl@... wrote:

Rick, try Windows Snip and Sketch (Windows key-shift-S) to take a snapshot of the problem areas of the diagram.

 

It might be easier if you move the discussion over to the fhug.org.uk forums, if you’re willing to register for an account there. It’s much easier to attach files over there, so we can see what’s going wrong.

 



Virus-free. www.avg.com


Neil Grantham
 

Ron


It is only suggested when images need to be shown to demonstrate a problem. Images in this group are moderated and can take some time to appear. That isn't so on FHUG

The majority of issues discussed on this platform are text only though.


Best Wishes

Neil

Sent via BT Email App


From: Ron Chapman
Sent: Nov 29, 2021 at 11:08 PM
To: family-historian@groups.io
Subject: Re: [family-historian] family history problem

Just a comment about the group. What is the point in having this group if queries are always being transferred to the fhug.org.uk forums. Why not just use the forum all the time. It just seems to be a duplication of effort and it might cut back on the aggravation!

On 26/11/2021 19:18, colevalleygirl@... wrote:

Rick, try Windows Snip and Sketch (Windows key-shift-S) to take a snapshot of the problem areas of the diagram.

 

It might be easier if you move the discussion over to the fhug.org.uk forums, if you’re willing to register for an account there. It’s much easier to attach files over there, so we can see what’s going wrong.

 



Virus-free. www.avg.com


--
Neil Grantham
-------------------
Using FH 7 & AS 7
Researching Grantham, Skuce, Barrow, Birchall.


Trevor Rix
 

Because some people find this group/portal/social media first. The same applies to the Family Historian group on Facebook. Not much of a problem in my opinion. Better that people find some support rather than none.


Lorna Craig
 

This mailing list is provided by Calico Pie, the developers of Family Historian.  But FHUG (fhug.org.uk)  is a user group, run by and for users.   The two are independent of each other and it is entirely Calico Pie's choice to operate the mailing list.

Because many of the people who answer questions belong to both groups they find it easier to refer people to FHUG.  It contains an extensive Knowledge Base as well as the forums, so it is quicker to point someone to information there instead of repeating it here.  Also, has been said, any discussion involving images is much faster in the user group because there is no delay waiting for moderation.

On 29/11/2021 23:08, Ron Chapman wrote:

Just a comment about the group. What is the point in having this group if queries are always being transferred to the fhug.org.uk forums. Why not just use the forum all the time. It just seems to be a duplication of effort and it might cut back on the aggravation!