FH not loading


fay@...
 

I haven’t posted to the group before but regularly follow the posts.

 

I am using FH Version 7 and have Windows 11.  I have only basic computer knowledge.

 

The problem I have is that I was attaching an exhibit to a person and the process didn’t work.  All I could see was the round blue windows symbol just spinning with nothing happening.  I waited for about 5 minutes then decided to close the program.  Tried reopening FH and got the Loading file screen but the program wouldn’t load.  I restarted my computer and got the same Loading file screen.

 

Not sure what to do next and any help would be gratefully received.

 

Thanks

Fay


fay@...
 

With reference to this previous post.  An hour away from the computer seems to have worked, all seems to be OK now and I have been able to open my project on FH. 

Thanks

Fay

 

From: fay@... <fay@...>
Sent: Friday, 4 March 2022 9:48 AM
To: 'family-historian@groups.io' <family-historian@groups.io>
Subject: FH not loading

 

I haven’t posted to the group before but regularly follow the posts.

 

I am using FH Version 7 and have Windows 11.  I have only basic computer knowledge.

 

The problem I have is that I was attaching an exhibit to a person and the process didn’t work.  All I could see was the round blue windows symbol just spinning with nothing happening.  I waited for about 5 minutes then decided to close the program.  Tried reopening FH and got the Loading file screen but the program wouldn’t load.  I restarted my computer and got the same Loading file screen.

 

Not sure what to do next and any help would be gratefully received.

 

Thanks

Fay