FH not loading
fay@...
I haven’t posted to the group before but regularly follow the posts.
I am using FH Version 7 and have Windows 11. I have only basic computer knowledge.
The problem I have is that I was attaching an exhibit to a person and the process didn’t work. All I could see was the round blue windows symbol just spinning with nothing happening. I waited for about 5 minutes then decided to close the program. Tried reopening FH and got the Loading file screen but the program wouldn’t load. I restarted my computer and got the same Loading file screen.
Not sure what to do next and any help would be gratefully received.
Thanks Fay |
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fay@...
With reference to this previous post. An hour away from the computer seems to have worked, all seems to be OK now and I have been able to open my project on FH. Thanks Fay
From: fay@... <fay@...>
Sent: Friday, 4 March 2022 9:48 AM To: 'family-historian@groups.io' <family-historian@groups.io> Subject: FH not loading
I haven’t posted to the group before but regularly follow the posts.
I am using FH Version 7 and have Windows 11. I have only basic computer knowledge.
The problem I have is that I was attaching an exhibit to a person and the process didn’t work. All I could see was the round blue windows symbol just spinning with nothing happening. I waited for about 5 minutes then decided to close the program. Tried reopening FH and got the Loading file screen but the program wouldn’t load. I restarted my computer and got the same Loading file screen.
Not sure what to do next and any help would be gratefully received.
Thanks Fay |
|