Victor Just cancel it. Don't delete your account. Andrew

I have world wide memberhip and it is due to be renewed next week at £179.99 for the year. I have had this for years To get the discount do I cancel or delete the account? Victor

I don't think you will see the discount until after your existing subscription has expired. I seem to remember when I did it I had renewed with the discount within 15 minutes of my subscription

I've been using the discount for at least the last 3years. As Trevor says, make sure you are logged in. Sue in Notts

You should see the discounted annual prices after you sign in.

Hmmm. It no longer seems to work as the subscriptions it has come up with today are for 1 month (£13.99) or 6 months - not 12 - £69.99. I'm sure it worked a couple of weeks ago as I made a diary

I too first copy media to a temporary folder. I use the "public" folder which is part of FH. This has the advantage that it is included in the back up of the project and the media remains for later

Thanks to you all. I thought I'd been doing it all wrong!! Robert Virus-free. www.avast.com

Like you, I start by putting the image in the media folder of FH (actually I use sub-folders within the Media folder). I keep the Media folder open so that I can then add the media very quickly to FH

Robert, I also add media to FH the same way you do. I have several media subfolders from the main media folder where I store the relevant image. I then do exactly the same as you do.

This is what I do Under the FH Projects folder I have a sub folder titled 'Family details' Under this I have sub folders of all the surnames e.g., Smith, Brown etc

Either method is perfectly valid and there is also Drag & Drop or Copy & Paste to copy images from such as online pages directly into a Media tab in FH. There are also plugins to help manage Media

Robert Often, my images are from those I've stored elsewhere anyway, such as pictures of people. I just let FH handle it all. When I add the media, I just let FH copy it over in it's default way. If

I have been using the following method to add media to FH When I find an image I want to include I first save the image to the media subfolder of the FamilyHistory.fh_data folder within the project

Thank you, Mike - worked perfectly.

Hi Patricia, To achieve that extent of ‘pruning’ you need to copy the Project and use Split Tree Helper. So in File > Project Window select Project and use More Tasks > Copy Project. Open

I'm trying to export a Gedcom file with just the bare bones - Names and dates and places of birth. I've tried the FH export but it exports all the notes as well. Previously I used the Export Gedcom

Thanks for that information I will follow up the printing with calico pie Kind regards Michael

Yes, the ‘Family Historian’ – Printing window will continue with a busy blue ring and (Not Responding) until you click OK in the ‘Family Historian PDF – Save PDF File As’ window. After

Mike I went Diagrams >save Diagrams as>PDFfile Save as PDF file>print using family Historian Nova Printer Little box with Family Historian printing on the top comes up with the little ring