Date   

Re: Name conflict with an existing file

Adrian Bruce
 

On Mon, 13 Apr 2020 at 15:26, John Burton <blakey1954@...> wrote:
... Bit disappointing though that when you delete the media record in FH it doesn’t delete the Media file as well. Weakness of the Delete function? ...

 

Hardly! I'd get very annoyed if I'd used a family photo in FH, decided I didn't want it any more in FH, so deleted the media record to find that it deleted the original family photo as well!

It actually gets quite tricky trying to think how people want to use stuff - what makes perfectly logical sense in one scenario, could be disastrous in another. That's one example.

Adrian


Re: Name conflict with an existing file

John Burton
 

Hello Mike,

 

Thank you for the information.

 

Yes, I have found the ‘duplicate’ files in the Project Media folder. Bit disappointing though that when you delete the media record in FH it doesn’t delete the Media file as well. Weakness of the Delete function?

 

I did look at the Query options to look for these duplicates, however, it looks like a Custom query would need creating.

 

I will also take you advice regarding the Knowledge base.

 

Thanks again.

 

Regards

John Burton

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Mike Tate
Sent: Monday, 13 April 2020 6:57 PM
To: family-historian@groups.io
Subject: Re: [family-historian] Name conflict with an existing file

 

Hi,

When you enter source documents two things happen:

  1. A Media record is created that links to a Media file
  2. A Media file is added into the Project folder structure in the Media folder

When you delete the Media record it does not delete the Media file.

 

So one solution, when recreating the Media record is to browse to the Media file that still exists in the Media folder.

That will be at …\Family Historian Projects\<project>\<project>.fh_data\Media where <project> is your Project name.

Otherwise, when you ask FH to recreate the Media file, Windows finds the file already there so gives the new one the (2) suffix.

 

Another solution is to run the Check for Unlinked Media Plugin, but as a newcomer, you may not have discovered Plugins yet.

The best way to learn about them is in the FHUG Knowledge Base > Family Historian Plugins at:

https://www.fhug.org.uk/wiki/doku.php?id=plugins:about

 

Also from your description, it is not clear whether you have a clear understanding of the Individual, Source & Media records structure.

There is much free introductory tutorial material in the FHUG Knowledge Base at https://www.fhug.org.uk/

 

Regards, Mike Tate

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of blakey1954@...
Sent: 13 April 2020 03:31
To: family-historian@groups.io
Subject: [family-historian] Name conflict with an existing file

 

Hello,
I'm new to FH and have struck a problem when entering Source documents. I entered a Source document then deleted it while trying to standardize all other Source records. When re-entering it I got the 'name conflict ...' error message. I can enter the document but it will add a (2) etc. at the end. I don't want this. It appears the original deletion did not clean up all 'behind-the-scenes' records/links. How do I check for and cleanup the original entry to resolve this? There is only one source file I am trying to enter into FH.
Thank you. 

 

Virus-free. www.avast.com


Re: Name conflict with an existing file

Mike Tate
 

Hi,

When you enter source documents two things happen:

  1. A Media record is created that links to a Media file
  2. A Media file is added into the Project folder structure in the Media folder

When you delete the Media record it does not delete the Media file.

 

So one solution, when recreating the Media record is to browse to the Media file that still exists in the Media folder.

That will be at …\Family Historian Projects\<project>\<project>.fh_data\Media where <project> is your Project name.

Otherwise, when you ask FH to recreate the Media file, Windows finds the file already there so gives the new one the (2) suffix.

 

Another solution is to run the Check for Unlinked Media Plugin, but as a newcomer, you may not have discovered Plugins yet.

The best way to learn about them is in the FHUG Knowledge Base > Family Historian Plugins at:

https://www.fhug.org.uk/wiki/doku.php?id=plugins:about

 

Also from your description, it is not clear whether you have a clear understanding of the Individual, Source & Media records structure.

There is much free introductory tutorial material in the FHUG Knowledge Base at https://www.fhug.org.uk/

 

Regards, Mike Tate

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of blakey1954@...
Sent: 13 April 2020 03:31
To: family-historian@groups.io
Subject: [family-historian] Name conflict with an existing file

 

Hello,
I'm new to FH and have struck a problem when entering Source documents. I entered a Source document then deleted it while trying to standardize all other Source records. When re-entering it I got the 'name conflict ...' error message. I can enter the document but it will add a (2) etc. at the end. I don't want this. It appears the original deletion did not clean up all 'behind-the-scenes' records/links. How do I check for and cleanup the original entry to resolve this? There is only one source file I am trying to enter into FH.
Thank you. 


Virus-free. www.avast.com


Re: Name conflict with an existing file

Derek Kain
 

Hello Blakey1954,
Have you tried Validate. (File - Validate).
Derek

On Mon, 13 Apr 2020 at 07:20, <blakey1954@...> wrote:
Hello,
I'm new to FH and have struck a problem when entering Source documents. I entered a Source document then deleted it while trying to standardize all other Source records. When re-entering it I got the 'name conflict ...' error message. I can enter the document but it will add a (2) etc. at the end. I don't want this. It appears the original deletion did not clean up all 'behind-the-scenes' records/links. How do I check for and cleanup the original entry to resolve this? There is only one source file I am trying to enter into FH.
Thank you. 


Name conflict with an existing file

John Burton
 

Hello,
I'm new to FH and have struck a problem when entering Source documents. I entered a Source document then deleted it while trying to standardize all other Source records. When re-entering it I got the 'name conflict ...' error message. I can enter the document but it will add a (2) etc. at the end. I don't want this. It appears the original deletion did not clean up all 'behind-the-scenes' records/links. How do I check for and cleanup the original entry to resolve this? There is only one source file I am trying to enter into FH.
Thank you. 


Re: Print to PDF no longer creates a file

Mike Tate
 

Thank you for the comprehensive feedback and successful outcomes.

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Bill Klecka
Sent: 09 April 2020 23:56
To: family-historian@groups.io
Subject: Re: [family-historian] Print to PDF no longer creates a file

 

Thanks to everyone for your responses.  I’ve managed to solve both problems.

 

Mike Tate’s suggestion to see the article in the FHUG Knowledge Base was very helpful in fixing the problem with PDF files that are never created.  That article recommends uninstalling the novaPDF print function and reinstalling it.  That worked perfectly, although I can’t imagine why the novaPDF printer might have become corrupted.  But then, as a retired programmer, I know that such weird and unexpected problems happen frequently.  That’s why User Groups such as this one are so important for sharing knowledge about the problems we encounter that shouldn’t have happened.

 

I have confirmed that the only way to save changes to an existing Chart is to use the Diagram > Save Diagram menu command.  I had no idea that Ctrl+S and File > Save saved only the GEDCOM data and not the current Chart.  I guess I was saving changes to my Charts only when I closed them and the program asked if I wanted to save my changes.  For the changes that I lost yesterday, I had done a Ctrl+S (thinking that I was saving my changes to the Chart) and then accidentally moved a text box.  Rather than taking the effort to re-position that box, I closed the Chart and said I didn’t want to save my changes.  So my many changes over the past hour were not saved, and I was shocked to see that they had been lost when I re-opened that Chart.

 

Bill

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Mike Tate
Sent: Thursday, April 9, 2020 2:02 AM
To: family-historian@groups.io
Subject: Re: [family-historian] Print to PDF no longer creates a file

 

Sorry guys, but none of Save, Ctrl+S or Ctrl+C have anything to do with saving Diagram Charts.

Save and Ctrl+S only save the GEDCOM data.

To save a Chart use Diagram > Save Diagram or Diagram > Save Diagram As > Family Historian Chart.

I bet when you closed the Diagram it asked if you wanted to save the changes and that is the clue it has not been saved.

 

Regarding the PDF printing, it is possible that the Family Historian PDF Nova printer driver or print spooling have been upset.

Se the FHUG Knowledge Base options for resetting those features:

https://www.fhug.org.uk/wiki/doku.php?id=how_to:family_historian_installation_problems#save_as_pdf_file_output_is_not_enabled

 

Regards, Mike Tate

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of John Hanson
Sent: 09 April 2020 09:40
To: family-historian@groups.io
Subject: Re: [family-historian] Print to PDF no longer creates a file

 

Personally I prefer to hit the save button
Keyboard shortcuts are fine but should never be taken as a guarantee to my mind
I have had problems in the past with other programs where you think your keyboard shortcut has worked but hasn’t
I suspect that we have all had the classic is to do a Control-C to copy something and when you do the paste it isn’t what you think it should be

 

Regards
John Hanson

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of bill.klecka@...
Sent: 09 April 2020 06:32
To: family-historian@groups.io
Subject: [family-historian] Print to PDF no longer creates a file

 

Today, I modified one of my charts and went to print it as a PDF file.  The print/save process seemed to work normally, but it never created the PDF file. In addition, it deleted the previous version of that file, which I intentionally wanted to over-write with my changes.  That's not a big loss, except I didn't get the new file.  I tried this several times being careful to check the options to make sure I was doing it the same way I've done it many times in the past.  I even closed the program and rebooted the computer to see if that would fix the problem; it didn't.  I'm using a desktop PC with a lot of memory and the very latest version of Windows 10.  Does anyone know what's going on?

In addition, Family Historian failed to save the changes to the chart I was working on for over an hour.  I used Ctrl+S to save the file after each significant change, but when I reloaded the chart after rebooting the computer, the old version came up!  When I looked in the Charts directory, I could see that file still had the old date from the last time I worked on this chart.  I suspect this failure to save the chart revisions is related to the problem of saving the PDF file, but I can't imagine what is causing this unless FH 6.2.7 is no longer compatible with some recent update to Windows 10.

Bill


Virus-free. www.avast.com


Re: Print to PDF no longer creates a file

Bill Klecka
 

Thanks to everyone for your responses.  I’ve managed to solve both problems.

 

Mike Tate’s suggestion to see the article in the FHUG Knowledge Base was very helpful in fixing the problem with PDF files that are never created.  That article recommends uninstalling the novaPDF print function and reinstalling it.  That worked perfectly, although I can’t imagine why the novaPDF printer might have become corrupted.  But then, as a retired programmer, I know that such weird and unexpected problems happen frequently.  That’s why User Groups such as this one are so important for sharing knowledge about the problems we encounter that shouldn’t have happened.

 

I have confirmed that the only way to save changes to an existing Chart is to use the Diagram > Save Diagram menu command.  I had no idea that Ctrl+S and File > Save saved only the GEDCOM data and not the current Chart.  I guess I was saving changes to my Charts only when I closed them and the program asked if I wanted to save my changes.  For the changes that I lost yesterday, I had done a Ctrl+S (thinking that I was saving my changes to the Chart) and then accidentally moved a text box.  Rather than taking the effort to re-position that box, I closed the Chart and said I didn’t want to save my changes.  So my many changes over the past hour were not saved, and I was shocked to see that they had been lost when I re-opened that Chart.

 

Bill

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Mike Tate
Sent: Thursday, April 9, 2020 2:02 AM
To: family-historian@groups.io
Subject: Re: [family-historian] Print to PDF no longer creates a file

 

Sorry guys, but none of Save, Ctrl+S or Ctrl+C have anything to do with saving Diagram Charts.

Save and Ctrl+S only save the GEDCOM data.

To save a Chart use Diagram > Save Diagram or Diagram > Save Diagram As > Family Historian Chart.

I bet when you closed the Diagram it asked if you wanted to save the changes and that is the clue it has not been saved.

 

Regarding the PDF printing, it is possible that the Family Historian PDF Nova printer driver or print spooling have been upset.

Se the FHUG Knowledge Base options for resetting those features:

https://www.fhug.org.uk/wiki/doku.php?id=how_to:family_historian_installation_problems#save_as_pdf_file_output_is_not_enabled

 

Regards, Mike Tate

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of John Hanson
Sent: 09 April 2020 09:40
To: family-historian@groups.io
Subject: Re: [family-historian] Print to PDF no longer creates a file

 

Personally I prefer to hit the save button
Keyboard shortcuts are fine but should never be taken as a guarantee to my mind
I have had problems in the past with other programs where you think your keyboard shortcut has worked but hasn’t
I suspect that we have all had the classic is to do a Control-C to copy something and when you do the paste it isn’t what you think it should be

 

Regards
John Hanson

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of bill.klecka@...
Sent: 09 April 2020 06:32
To: family-historian@groups.io
Subject: [family-historian] Print to PDF no longer creates a file

 

Today, I modified one of my charts and went to print it as a PDF file.  The print/save process seemed to work normally, but it never created the PDF file. In addition, it deleted the previous version of that file, which I intentionally wanted to over-write with my changes.  That's not a big loss, except I didn't get the new file.  I tried this several times being careful to check the options to make sure I was doing it the same way I've done it many times in the past.  I even closed the program and rebooted the computer to see if that would fix the problem; it didn't.  I'm using a desktop PC with a lot of memory and the very latest version of Windows 10.  Does anyone know what's going on?

In addition, Family Historian failed to save the changes to the chart I was working on for over an hour.  I used Ctrl+S to save the file after each significant change, but when I reloaded the chart after rebooting the computer, the old version came up!  When I looked in the Charts directory, I could see that file still had the old date from the last time I worked on this chart.  I suspect this failure to save the chart revisions is related to the problem of saving the PDF file, but I can't imagine what is causing this unless FH 6.2.7 is no longer compatible with some recent update to Windows 10.

Bill


Re: Print to PDF no longer creates a file

Ian Thirlwell <fh.thirlwell@...>
 

Bill’s original problem was the failure of Save as PDF. I’ve tried to recreate the same problem but can’t. I can open a saved chart, modify it and save as PDF as usual. The other problem, relating to the changes to a chart I think are simply that the modified chart wasn’t saved using the Diagram>Save Diagram as>Family Historian Chart. Hence the old version was loaded instead. File>Save and Ctrl+S, as has already been said, don’t affect charts & diagrams, and the Save as PDF isn’t the same as saving as a chart.
 
Ian
 
 

From: Mike Tate
Sent: Thursday, April 9, 2020 9:51 PM
To: family-historian@groups.io
Subject: Re: [family-historian] Print to PDF no longer creates a file
 

Sorry Derek, but the View > Saved Charts command views existing saved charts, it has nothing to do with saving a modified Diagram Chart which requires a Diagram command.

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Derek Kain
Sent: 09 April 2020 19:04
To: family-historian@groups.io
Subject: Re: [family-historian] Print to PDF no longer creates a file

 

Hello Bill,

Have a look at VIEW, then SAVE CHARTS.

It could be what you want.

Derek

 

On Thu, 9 Apr 2020 at 10:02, Mike Tate <post@...> wrote:

Sorry guys, but none of Save, Ctrl+S or Ctrl+C have anything to do with saving Diagram Charts.
Save and Ctrl+S only save the GEDCOM data.
To save a Chart use Diagram > Save Diagram or Diagram > Save Diagram As > Family Historian Chart.
I bet when you closed the Diagram it asked if you wanted to save the changes and that is the clue it has not been saved.

Regarding the PDF printing, it is possible that the Family Historian PDF Nova printer driver or print spooling have been upset.
Se the FHUG Knowledge Base options for resetting those features:
https://www.fhug.org.uk/wiki/doku.php?id=how_to:family_historian_installation_problems#save_as_pdf_file_output_is_not_enabled

Regards, Mike Tate

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of John Hanson
Sent: 09 April 2020 09:40
To: family-historian@groups.io
Subject: Re: [family-historian] Print to PDF no longer creates a file

Personally I prefer to hit the save button
Keyboard shortcuts are fine but should never be taken as a guarantee to my mind
I have had problems in the past with other programs where you think your keyboard shortcut has worked but hasn’t
I suspect that we have all had the classic is to do a Control-C to copy something and when you do the paste it isn’t what you think it should be

Regards
John Hanson

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of bill.klecka@...
Sent: 09 April 2020 06:32
To: family-historian@groups.io
Subject: [family-historian] Print to PDF no longer creates a file

Today, I modified one of my charts and went to print it as a PDF file.  The print/save process seemed to work normally, but it never created the PDF file. In addition, it deleted the previous version of that file, which I intentionally wanted to over-write with my changes.  That's not a big loss, except I didn't get the new file.  I tried this several times being careful to check the options to make sure I was doing it the same way I've done it many times in the past.  I even closed the program and rebooted the computer to see if that would fix the problem; it didn't.  I'm using a desktop PC with a lot of memory and the very latest version of Windows 10.  Does anyone know what's going on?

In addition, Family Historian failed to save the changes to the chart I was working on for over an hour.  I used Ctrl+S to save the file after each significant change, but when I reloaded the chart after rebooting the computer, the old version came up!  When I looked in the Charts directory, I could see that file still had the old date from the last time I worked on this chart.  I suspect this failure to save the chart revisions is related to the problem of saving the PDF file, but I can't imagine what is causing this unless FH 6.2.7 is no longer compatible with some recent update to Windows 10.

Bill


Re: Print to PDF no longer creates a file

Mike Tate
 

Sorry Derek, but the View > Saved Charts command views existing saved charts, it has nothing to do with saving a modified Diagram Chart which requires a Diagram command.

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Derek Kain
Sent: 09 April 2020 19:04
To: family-historian@groups.io
Subject: Re: [family-historian] Print to PDF no longer creates a file

 

Hello Bill,

Have a look at VIEW, then SAVE CHARTS.

It could be what you want.

Derek

 

On Thu, 9 Apr 2020 at 10:02, Mike Tate <post@...> wrote:

Sorry guys, but none of Save, Ctrl+S or Ctrl+C have anything to do with saving Diagram Charts.
Save and Ctrl+S only save the GEDCOM data.
To save a Chart use Diagram > Save Diagram or Diagram > Save Diagram As > Family Historian Chart.
I bet when you closed the Diagram it asked if you wanted to save the changes and that is the clue it has not been saved.

Regarding the PDF printing, it is possible that the Family Historian PDF Nova printer driver or print spooling have been upset.
Se the FHUG Knowledge Base options for resetting those features:
https://www.fhug.org.uk/wiki/doku.php?id=how_to:family_historian_installation_problems#save_as_pdf_file_output_is_not_enabled

Regards, Mike Tate

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of John Hanson
Sent: 09 April 2020 09:40
To: family-historian@groups.io
Subject: Re: [family-historian] Print to PDF no longer creates a file

Personally I prefer to hit the save button
Keyboard shortcuts are fine but should never be taken as a guarantee to my mind
I have had problems in the past with other programs where you think your keyboard shortcut has worked but hasn’t
I suspect that we have all had the classic is to do a Control-C to copy something and when you do the paste it isn’t what you think it should be

Regards
John Hanson

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of bill.klecka@...
Sent: 09 April 2020 06:32
To: family-historian@groups.io
Subject: [family-historian] Print to PDF no longer creates a file

Today, I modified one of my charts and went to print it as a PDF file.  The print/save process seemed to work normally, but it never created the PDF file. In addition, it deleted the previous version of that file, which I intentionally wanted to over-write with my changes.  That's not a big loss, except I didn't get the new file.  I tried this several times being careful to check the options to make sure I was doing it the same way I've done it many times in the past.  I even closed the program and rebooted the computer to see if that would fix the problem; it didn't.  I'm using a desktop PC with a lot of memory and the very latest version of Windows 10.  Does anyone know what's going on?

In addition, Family Historian failed to save the changes to the chart I was working on for over an hour.  I used Ctrl+S to save the file after each significant change, but when I reloaded the chart after rebooting the computer, the old version came up!  When I looked in the Charts directory, I could see that file still had the old date from the last time I worked on this chart.  I suspect this failure to save the chart revisions is related to the problem of saving the PDF file, but I can't imagine what is causing this unless FH 6.2.7 is no longer compatible with some recent update to Windows 10.

Bill

_._,_._,_


Virus-free. www.avast.com


Re: Print to PDF no longer creates a file

Derek Kain
 

Hello Bill,
Have a look at VIEW, then SAVE CHARTS.
It could be what you want.
Derek

On Thu, 9 Apr 2020 at 10:02, Mike Tate <post@...> wrote:

Sorry guys, but none of Save, Ctrl+S or Ctrl+C have anything to do with saving Diagram Charts.

Save and Ctrl+S only save the GEDCOM data.

To save a Chart use Diagram > Save Diagram or Diagram > Save Diagram As > Family Historian Chart.

I bet when you closed the Diagram it asked if you wanted to save the changes and that is the clue it has not been saved.

 

Regarding the PDF printing, it is possible that the Family Historian PDF Nova printer driver or print spooling have been upset.

Se the FHUG Knowledge Base options for resetting those features:

https://www.fhug.org.uk/wiki/doku.php?id=how_to:family_historian_installation_problems#save_as_pdf_file_output_is_not_enabled

 

Regards, Mike Tate

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of John Hanson
Sent: 09 April 2020 09:40
To: family-historian@groups.io
Subject: Re: [family-historian] Print to PDF no longer creates a file

 

Personally I prefer to hit the save button
Keyboard shortcuts are fine but should never be taken as a guarantee to my mind
I have had problems in the past with other programs where you think your keyboard shortcut has worked but hasn’t
I suspect that we have all had the classic is to do a Control-C to copy something and when you do the paste it isn’t what you think it should be

 

Regards
John Hanson

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of bill.klecka@...
Sent: 09 April 2020 06:32
To: family-historian@groups.io
Subject: [family-historian] Print to PDF no longer creates a file

 

Today, I modified one of my charts and went to print it as a PDF file.  The print/save process seemed to work normally, but it never created the PDF file. In addition, it deleted the previous version of that file, which I intentionally wanted to over-write with my changes.  That's not a big loss, except I didn't get the new file.  I tried this several times being careful to check the options to make sure I was doing it the same way I've done it many times in the past.  I even closed the program and rebooted the computer to see if that would fix the problem; it didn't.  I'm using a desktop PC with a lot of memory and the very latest version of Windows 10.  Does anyone know what's going on?

In addition, Family Historian failed to save the changes to the chart I was working on for over an hour.  I used Ctrl+S to save the file after each significant change, but when I reloaded the chart after rebooting the computer, the old version came up!  When I looked in the Charts directory, I could see that file still had the old date from the last time I worked on this chart.  I suspect this failure to save the chart revisions is related to the problem of saving the PDF file, but I can't imagine what is causing this unless FH 6.2.7 is no longer compatible with some recent update to Windows 10.

Bill


Re: Print to PDF no longer creates a file

Mike Tate
 

Sorry guys, but none of Save, Ctrl+S or Ctrl+C have anything to do with saving Diagram Charts.

Save and Ctrl+S only save the GEDCOM data.

To save a Chart use Diagram > Save Diagram or Diagram > Save Diagram As > Family Historian Chart.

I bet when you closed the Diagram it asked if you wanted to save the changes and that is the clue it has not been saved.

 

Regarding the PDF printing, it is possible that the Family Historian PDF Nova printer driver or print spooling have been upset.

Se the FHUG Knowledge Base options for resetting those features:

https://www.fhug.org.uk/wiki/doku.php?id=how_to:family_historian_installation_problems#save_as_pdf_file_output_is_not_enabled

 

Regards, Mike Tate

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of John Hanson
Sent: 09 April 2020 09:40
To: family-historian@groups.io
Subject: Re: [family-historian] Print to PDF no longer creates a file

 

Personally I prefer to hit the save button
Keyboard shortcuts are fine but should never be taken as a guarantee to my mind
I have had problems in the past with other programs where you think your keyboard shortcut has worked but hasn’t
I suspect that we have all had the classic is to do a Control-C to copy something and when you do the paste it isn’t what you think it should be

 

Regards
John Hanson

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of bill.klecka@...
Sent: 09 April 2020 06:32
To: family-historian@groups.io
Subject: [family-historian] Print to PDF no longer creates a file

 

Today, I modified one of my charts and went to print it as a PDF file.  The print/save process seemed to work normally, but it never created the PDF file. In addition, it deleted the previous version of that file, which I intentionally wanted to over-write with my changes.  That's not a big loss, except I didn't get the new file.  I tried this several times being careful to check the options to make sure I was doing it the same way I've done it many times in the past.  I even closed the program and rebooted the computer to see if that would fix the problem; it didn't.  I'm using a desktop PC with a lot of memory and the very latest version of Windows 10.  Does anyone know what's going on?

In addition, Family Historian failed to save the changes to the chart I was working on for over an hour.  I used Ctrl+S to save the file after each significant change, but when I reloaded the chart after rebooting the computer, the old version came up!  When I looked in the Charts directory, I could see that file still had the old date from the last time I worked on this chart.  I suspect this failure to save the chart revisions is related to the problem of saving the PDF file, but I can't imagine what is causing this unless FH 6.2.7 is no longer compatible with some recent update to Windows 10.

Bill

_._,_._,_


Virus-free. www.avast.com


Re: Print to PDF no longer creates a file

John Hanson
 

Personally I prefer to hit the save button
Keyboard shortcuts are fine but should never be taken as a guarantee to my mind
I have had problems in the past with other programs where you think your keyboard shortcut has worked but hasn’t
I suspect that we have all had the classic is to do a Control-C to copy something and when you do the paste it isn’t what you think it should be

 

Regards
John Hanson - researching the Halstead/Holstead/Alstead names
Researcher, the Halsted Trust - https://www.halsted.org.uk
Research website - https://www.halstedresearch.org.uk

2021 Family History Conference - https://www.elizabethanancestors.org.uk

 

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of bill.klecka@...
Sent: 09 April 2020 06:32
To: family-historian@groups.io
Subject: [family-historian] Print to PDF no longer creates a file

 

Today, I modified one of my charts and went to print it as a PDF file.  The print/save process seemed to work normally, but it never created the PDF file. In addition, it deleted the previous version of that file, which I intentionally wanted to over-write with my changes.  That's not a big loss, except I didn't get the new file.  I tried this several times being careful to check the options to make sure I was doing it the same way I've done it many times in the past.  I even closed the program and rebooted the computer to see if that would fix the problem; it didn't.  I'm using a desktop PC with a lot of memory and the very latest version of Windows 10.  Does anyone know what's going on?

In addition, Family Historian failed to save the changes to the chart I was working on for over an hour.  I used Ctrl+S to save the file after each significant change, but when I reloaded the chart after rebooting the computer, the old version came up!  When I looked in the Charts directory, I could see that file still had the old date from the last time I worked on this chart.  I suspect this failure to save the chart revisions is related to the problem of saving the PDF file, but I can't imagine what is causing this unless FH 6.2.7 is no longer compatible with some recent update to Windows 10.

Bill


Re: Print to PDF no longer creates a file

Victor Markham
 

Sorry it is S not C I was thinking of copy

On 09/04/2020 8:26 am, victor markham wrote:

To save files use Ctrl+C

Victor

On 09/04/2020 6:32 am, bill.klecka@... wrote:
Today, I modified one of my charts and went to print it as a PDF file.  The print/save process seemed to work normally, but it never created the PDF file. In addition, it deleted the previous version of that file, which I intentionally wanted to over-write with my changes.  That's not a big loss, except I didn't get the new file.  I tried this several times being careful to check the options to make sure I was doing it the same way I've done it many times in the past.  I even closed the program and rebooted the computer to see if that would fix the problem; it didn't.  I'm using a desktop PC with a lot of memory and the very latest version of Windows 10.  Does anyone know what's going on?

In addition, Family Historian failed to save the changes to the chart I was working on for over an hour.  I used Ctrl+S to save the file after each significant change, but when I reloaded the chart after rebooting the computer, the old version came up!  When I looked in the Charts directory, I could see that file still had the old date from the last time I worked on this chart.  I suspect this failure to save the chart revisions is related to the problem of saving the PDF file, but I can't imagine what is causing this unless FH 6.2.7 is no longer compatible with some recent update to Windows 10.

Bill


Re: Print to PDF no longer creates a file

Victor Markham
 

To save files use Ctrl+C

Victor

On 09/04/2020 6:32 am, bill.klecka@... wrote:
Today, I modified one of my charts and went to print it as a PDF file.  The print/save process seemed to work normally, but it never created the PDF file. In addition, it deleted the previous version of that file, which I intentionally wanted to over-write with my changes.  That's not a big loss, except I didn't get the new file.  I tried this several times being careful to check the options to make sure I was doing it the same way I've done it many times in the past.  I even closed the program and rebooted the computer to see if that would fix the problem; it didn't.  I'm using a desktop PC with a lot of memory and the very latest version of Windows 10.  Does anyone know what's going on?

In addition, Family Historian failed to save the changes to the chart I was working on for over an hour.  I used Ctrl+S to save the file after each significant change, but when I reloaded the chart after rebooting the computer, the old version came up!  When I looked in the Charts directory, I could see that file still had the old date from the last time I worked on this chart.  I suspect this failure to save the chart revisions is related to the problem of saving the PDF file, but I can't imagine what is causing this unless FH 6.2.7 is no longer compatible with some recent update to Windows 10.

Bill


Print to PDF no longer creates a file

Bill Klecka
 

Today, I modified one of my charts and went to print it as a PDF file.  The print/save process seemed to work normally, but it never created the PDF file. In addition, it deleted the previous version of that file, which I intentionally wanted to over-write with my changes.  That's not a big loss, except I didn't get the new file.  I tried this several times being careful to check the options to make sure I was doing it the same way I've done it many times in the past.  I even closed the program and rebooted the computer to see if that would fix the problem; it didn't.  I'm using a desktop PC with a lot of memory and the very latest version of Windows 10.  Does anyone know what's going on?

In addition, Family Historian failed to save the changes to the chart I was working on for over an hour.  I used Ctrl+S to save the file after each significant change, but when I reloaded the chart after rebooting the computer, the old version came up!  When I looked in the Charts directory, I could see that file still had the old date from the last time I worked on this chart.  I suspect this failure to save the chart revisions is related to the problem of saving the PDF file, but I can't imagine what is causing this unless FH 6.2.7 is no longer compatible with some recent update to Windows 10.

Bill


Need Help for Reunion

dhuffman@...
 

I have inserted most of my family tree but now I need some more advanced administration help.  Got a family reunion coming up but also want to create a long term archive that multiple relatives can supplement with media docs, pics, etc.   Whether it be a tutor or someone who I can contract for hire.  Say 20 hours.  1-405-642-2477


Re: Help please

Christopher Fry
 

Thank you - I'll create the new project in the right place.
Jo


On Sun, 29 Mar 2020 at 20:19, David Potter via Groups.Io <David.potter5=googlemail.com@groups.io> wrote:
Personally I would leave the old tree where it is for now at least. It could be useful for cross referencing you can always Delete it later. So to create a new project go to: File > Project Window > New Project > Import a Gedcom File


Re: Help please

Christopher Fry
 

I think you are right; I created a GEDCOM file very quickly to be able to print the tree diagrams. Didn't really study the information booklet in detail as at the time I was in a hurry and just wanted the means to print off trees.
I can export a GEDCOM file from Genes Reunited. And yes, I realise it's not fully compatible.
Thank you so much for all the assistance. I'll give all you suggest a go.
Jo


On Mon, 30 Mar 2020 at 00:08, Mike Tate <post@...> wrote:

Hi Chris,

It sounds like you only created a GEDCOM file, rather than a Project, within Family Historian (FH).

i.e. After opening FH you use File > Gedcom File Tasks rather than File > Project Window.

Please confirm.

 

Genes Reunited has far fewer features than FH and its GEDCOM file format is not totally compatible.

That probably explains why some of your data did not transfer over.

 

Do you know how to export a GEDCOM file from Genes Reunited?

 

Having got that GEDCOM use File > Project Window > New Project > Import a GEDCOM File as advised by David.

You will then need to make a great many adjustments by hand and using Plugins to make the data FH compatible.

The original GEDCOM source material, etc, may be useful for inserting into your new Project so don’t delete that yet.

 

There is advice in the FHUG Knowledge Base wiki on Importing to Family Historian:

https://www.fhug.org.uk/wiki/doku.php?id=how_to:index#importing_to_family_historian

It does not have specific advice for Genes Reunited but read the steps of other products to get a general idea of the process and how to repair common residual problems.

 

BTW: See the advice in the FHUG Knowledge Base wiki on Key Features for Newcomers:

https://www.fhug.org.uk/wiki/doku.php?id=how_to:key_features_for_newcomers

 

Regards, Mike Tate

 

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Christopher Fry
Sent: 29 March 2020 19:11
To: family-historian@groups.io
Subject: [family-historian] Help please

 

I bought Family Historian 6 some time ago, used it to create family tree diagrams to print for various family members I was visiting, then didn’t update it. My tree is stored and updated on Genes Reunited. Now I want to use Family Historian 6 to the full, but the original GEDCOM I transferred is completely out of date. I would like to delete the whole thing and transfer a new GEDCOM from Genes Reunited. How do I do this? I’ve found information on how it should be done in the Help Guide but I still can’t work out how to even get to a delete button. I don’t want to merge, just begin again, as none of the source material, anecdotes, etc transferred over anyway.

My own project is located in a different place to where it suggests it should be located. I have to access it via the Sample Project window, and go into File. Please help.

 


Re: Help please

Mike Tate
 

Hi Chris,

It sounds like you only created a GEDCOM file, rather than a Project, within Family Historian (FH).

i.e. After opening FH you use File > Gedcom File Tasks rather than File > Project Window.

Please confirm.

 

Genes Reunited has far fewer features than FH and its GEDCOM file format is not totally compatible.

That probably explains why some of your data did not transfer over.

 

Do you know how to export a GEDCOM file from Genes Reunited?

 

Having got that GEDCOM use File > Project Window > New Project > Import a GEDCOM File as advised by David.

You will then need to make a great many adjustments by hand and using Plugins to make the data FH compatible.

The original GEDCOM source material, etc, may be useful for inserting into your new Project so don’t delete that yet.

 

There is advice in the FHUG Knowledge Base wiki on Importing to Family Historian:

https://www.fhug.org.uk/wiki/doku.php?id=how_to:index#importing_to_family_historian

It does not have specific advice for Genes Reunited but read the steps of other products to get a general idea of the process and how to repair common residual problems.

 

BTW: See the advice in the FHUG Knowledge Base wiki on Key Features for Newcomers:

https://www.fhug.org.uk/wiki/doku.php?id=how_to:key_features_for_newcomers

 

Regards, Mike Tate

 

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Christopher Fry
Sent: 29 March 2020 19:11
To: family-historian@groups.io
Subject: [family-historian] Help please

 

I bought Family Historian 6 some time ago, used it to create family tree diagrams to print for various family members I was visiting, then didn’t update it. My tree is stored and updated on Genes Reunited. Now I want to use Family Historian 6 to the full, but the original GEDCOM I transferred is completely out of date. I would like to delete the whole thing and transfer a new GEDCOM from Genes Reunited. How do I do this? I’ve found information on how it should be done in the Help Guide but I still can’t work out how to even get to a delete button. I don’t want to merge, just begin again, as none of the source material, anecdotes, etc transferred over anyway.

My own project is located in a different place to where it suggests it should be located. I have to access it via the Sample Project window, and go into File. Please help.

 

_._,_._,_


Virus-free. www.avast.com


Re: Help please

David Potter
 

Personally I would leave the old tree where it is for now at least. It could be useful for cross referencing you can always Delete it later. So to create a new project go to: File > Project Window > New Project > Import a Gedcom File

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