There have been times when I was unable to print anything so I pulled the printer plug out and put it back in. It started printing after that. Not sure if this will work with you but try it Get

Thank you, Mike, again. I just can't print - I'll try the Restore Point - see if there is a suitable one.

There appear to be some issues with your printer drivers that probably need fixing. If you try to print from various applications can you choose Epsom XP245 and physically print anything now? I

Thank you, Mike. The actual printer says 'driver unavailable', and no 'printer' was marked as 'default'. The F.H. 'printer' was set to Nova PDF7 Printer Driver. I have tried re-setting the F.H. one to

Helen, It looks like you have accidentally set ‘Family Historian PDF’ as the default printer. When you choose the Print option in any program, check the Printer Name in the first dialogue. To

I am running Windows 10, and have an Epsom XP245 Printer. I have Family Historian 7-0-11. If I try to print anything in another program, I get this box: This file was not a PDF. The same happens with

Tools > Preferences > Display > Include Key Diagrams on Main Toolbar

How do I get Diagram into the top row of icons and the save + home + focus row of icons Cannot see the way to do this in help ??? Appreciated Thanks Colin NZ

Hi Gillian, Sorry. I don’t understand. If the Project opens Ok then all the records must be present. Are you perhaps talking about Media files ~ photos, documents, etc? See the FHUG Knowledge

Hello, I have a new laptop - FH has installed OK and my records have all appeared from One Drive. When I open a project it opens Ok however the related records are not visible. I assume there is a

Hi Roger, I think you mean you have your own website built using Incomedia Website 5X. To that, you wish to add pages displaying your family history records. It somewhat depends on what style of

I am working on a large FH ancestry file of some 3000 plus records for our village which I wish to consider posting to an existing website. My existing website has been created using Incomedia

Thanks for the advice Mike. I have now created a discussion in FHUG. Kind Regards, Phillip.

Hi Phillip, The only way to perform that conversion in FH is with a custom Plugin. It needs to identify the pair of Individual Marr-Reg facts and merge them into a single Family Marr-Reg fact

Hi everyone, I have recently migrated from TMG and after spending many weeks of tidying up my data in FH have just identified a problem with some information that I record for Marriage-Registrations

Jackson, You are correct this has gone off topic. I believe the best way forward is to switch to the FHUG Forums https://www.fhug.org.uk/forum/ Use the Importing and Exporting forum where it is far

Mike, The direct import dumps Place Detail information into Fact Notes, if I revert from there then this detail which is previous to me is lost. On the other hand if I import by Gedcom I get much

Jackson, I have just performed a direct import to FH 7.0.11 from RM8 and the Place records transferred Place Names, Lat/Longitude, Media & Notes perfectly. I am talking about data listed as Places

Mike, Thank you, that might explain it, I really need to try it again. I have a large number of Place Details (Addresses) from Rootsmagic the majority of which are geocoded, many with associated Notes

Jackson, I would be surprised if the Plugin produced a massive GEDCOM file (unless there were some very unusual/invalid data in the Project). However, it can produce a lot of Media files to cope