Date   

locked Re: Ancestry subscription discount

BillH
 

On Tue, Dec 21, 2021 at 09:33 AM, Gill wrote:

Bill, Is Henshaw a surname or place? Just searching using co.uk but without limiting it to the UK I got 816,229 hits!

Gill

 Gill, did you just do a regular search?  I was doing a card catalog search looking for sources.  Click on Search, select Card Catalog, and then put Henshaw in the Title field and hit enter.  That will show all sources in the card catalog that have Henshaw in the name.  

Henshaw is a surname... mine.  :-)

Bill


locked Re: Ancestry subscription discount

Gill
 

Bill, Is Henshaw a surname or place? Just searching using co.uk but without limiting it to the UK I got 816,229 hits!

Gill

 

 

 

From: BillH
Sent: 21 December 2021 17:05
To: family-historian@groups.io
Subject: Re: [family-historian] Ancestry subscription discount

 

I am thinking that maybe what I am seeing is different because I am subscribed to ancestry.com.  

The reason I thought this might be the case is that as an ancestry.com subscriber, if I go to ancestry.co.uk and click on search the card catalog, it says there are only 1,918 sources in the catalog and they are all for the UK.  I don't see any sources for the U.S.  On ancestry.com it shows there are 33,105 sources in the catalog and these include countries from all over the world.

If you are an ancestry.co.uk subscriber, do you see any sources if you search the catalog for "Henshaw"?

Bill

 


locked Re: Ancestry subscription discount

BillH
 

I am thinking that maybe what I am seeing is different because I am subscribed to ancestry.com.  

The reason I thought this might be the case is that as an ancestry.com subscriber, if I go to ancestry.co.uk and click on search the card catalog, it says there are only 1,918 sources in the catalog and they are all for the UK.  I don't see any sources for the U.S.  On ancestry.com it shows there are 33,105 sources in the catalog and these include countries from all over the world.

If you are an ancestry.co.uk subscriber, do you see any sources if you search the catalog for "Henshaw"?

Bill


locked Re: Ancestry subscription discount

BillH
 

On Mon, Dec 20, 2021 at 09:26 AM, Trevor Rix wrote:
If you choose the Ancestry UK Worldwide membership you have access to the same records as an Ancestry.com worldwide membership. The front end is different though. The workaround is to switch to the USA version of Ancestry by using "Visit our other sites:" bottom right of most Ancestry pages.
Trevor,

I could have sworn that in the past I was able to search on Ancestry.co.uk, but not actually see the images of the documents.  Now I am able to.  Very interesting.  Good to know.

Actually, not all records are available on all Ancestry sites.  Just as an example, if you search the catalog for Henshaw, there are three sources in the catalog on Ancestry.com and none on Ancestry.co.uk.  I'm not sure what all the differences are.

Bill


locked Re: Ancestry subscription discount

Trevor Rix
 

If you choose the Ancestry UK Worldwide membership you have access to the same records as an Ancestry.com worldwide membership. The front end is different though. The workaround is to switch to the USA version of Ancestry by using "Visit our other sites:" bottom right of most Ancestry pages.


locked Re: Ancestry subscription discount

BillH
 

On Sun, Dec 19, 2021 at 11:01 AM, George Davis wrote:

Does anyone know if this works in the USA?

 

George,

No, unfortunately it doesn't work on Ancestry.com.

Bill


locked Re: Ancestry subscription discount

liz_graydon
 

You need to cancel your current subscription first, get the confirmatory email and then wait until your subscription has actually expired and you only have guest access.  Then you can either use the code you have been given our just Google ancestry 50% discount offer.  You can get the discount and/or see it on Ancestry page only after you have just access as a guest. You don't lose any trees or information.i am on my 5th year of doing this.




On Monday, 20 December 2021, 10:08:34 GMT, Paul Peacock via groups.io <pfpeacockfh@...> wrote:


Hi Trevor
Just read your email which says look at links to find the discount. I’m probably being obtuse for which I apologise. My membership is due for renewal soon. I’m on UK and Ireland and it will be £119.99. The link you suggest leads me to what looks like a discount membership form where my membership would be £69.99 for 6m or £139.98 for a year. Ancestry say I can upgrade my membership to full for £179.99. The discount form says £99.99 for 6m or £199.98. Am I doing this wrong?
Paul 


On 20 Dec 2021, at 06:55, Trevor Rix <trevor@...> wrote:

James, I recommend that you read this whole thread.


locked Re: Ancestry subscription discount

Paul Peacock
 

Hi Trevor
Just read your email which says look at links to find the discount. I’m probably being obtuse for which I apologise. My membership is due for renewal soon. I’m on UK and Ireland and it will be £119.99. The link you suggest leads me to what looks like a discount membership form where my membership would be £69.99 for 6m or £139.98 for a year. Ancestry say I can upgrade my membership to full for £179.99. The discount form says £99.99 for 6m or £199.98. Am I doing this wrong?
Paul 


On 20 Dec 2021, at 06:55, Trevor Rix <trevor@...> wrote:

James, I recommend that you read this whole thread.


locked Re: Ancestry subscription discount

Trevor Rix
 

James, I recommend that you read this whole thread.


locked Re: Ancestry subscription discount

james o'kelly
 

Sorry to ask this question again, but how do you get the discount to renew your subscription to Ancestry?


On Sun, Dec 19, 2021 at 7:01 PM George Davis <gdavis2@...> wrote:

Does anyone know if this works in the USA?

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Nicola Byrnes
Sent: Sunday, December 19, 2021 11:25 AM
To: family-historian@groups.io
Subject: Re: [family-historian] Ancestry subscription discount

 

Jayne

 

I did this for the first time a month or so ago and it works like a dream! You don’t lose access to trees or DNA stuff, just the records until you resubscribe. To get the discount, you have to be logged into your account when you resubscribe using 

 

 

Nikki



On 19 Dec 2021, at 16:11, Jayne <inkernames@...> wrote:

 

Hello John,
I  was wondering how your "new subscription" worked out. Mine is due to expire the end of this month and I see the link to the discount is still active. I am concerned that I will lose my tree because I have spent over a decade working on it. I realise that I can upload my gedcom again, but the Ancestry source links could disappear etc. Did you have any problems linking your "old" tree to your new account? If you can remember how you went about it, please can you share. Thanks Jayne

 


locked Re: Ancestry subscription discount

George Davis
 

Does anyone know if this works in the USA?

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Nicola Byrnes
Sent: Sunday, December 19, 2021 11:25 AM
To: family-historian@groups.io
Subject: Re: [family-historian] Ancestry subscription discount

 

Jayne

 

I did this for the first time a month or so ago and it works like a dream! You don’t lose access to trees or DNA stuff, just the records until you resubscribe. To get the discount, you have to be logged into your account when you resubscribe using 

 

 

Nikki



On 19 Dec 2021, at 16:11, Jayne <inkernames@...> wrote:

 

Hello John,
I  was wondering how your "new subscription" worked out. Mine is due to expire the end of this month and I see the link to the discount is still active. I am concerned that I will lose my tree because I have spent over a decade working on it. I realise that I can upload my gedcom again, but the Ancestry source links could disappear etc. Did you have any problems linking your "old" tree to your new account? If you can remember how you went about it, please can you share. Thanks Jayne

 


locked Re: Ancestry subscription discount

Trevor Rix
 

John Hanson, for future reference, you don't need to wait to cancel your Ancestry subscription. Cancel it after the initial cooling off period has expired, say a couple of months. Then continue using Ancestry as normal. When you can no longer access records after the subscription expiry date, that is when you click the link to access the discount.


locked Re: Ancestry subscription discount

Nicola Byrnes
 

Jayne

I did this for the first time a month or so ago and it works like a dream! You don’t lose access to trees or DNA stuff, just the records until you resubscribe. To get the discount, you have to be logged into your account when you resubscribe using 


Nikki

On 19 Dec 2021, at 16:11, Jayne <inkernames@...> wrote:

Hello John,
I  was wondering how your "new subscription" worked out. Mine is due to expire the end of this month and I see the link to the discount is still active. I am concerned that I will lose my tree because I have spent over a decade working on it. I realise that I can upload my gedcom again, but the Ancestry source links could disappear etc. Did you have any problems linking your "old" tree to your new account? If you can remember how you went about it, please can you share. Thanks Jayne


locked Re: Ancestry subscription discount

Victor Markham
 

You won't lose your tree. It will always be thee.

Always work on your tree on FH and from time to time you can update it on Ancestry but not if you are no longer a subscriber. That is why I said onlt work on your tree on FH

On 19/12/2021 4:11 pm, Jayne wrote:

Hello John,
I  was wondering how your "new subscription" worked out. Mine is due to expire the end of this month and I see the link to the discount is still active. I am concerned that I will lose my tree because I have spent over a decade working on it. I realise that I can upload my gedcom again, but the Ancestry source links could disappear etc. Did you have any problems linking your "old" tree to your new account? If you can remember how you went about it, please can you share. Thanks Jayne


Re: Fan Chart - content beyond 5th gen

Tom H
 

I see this is an old Wishlist item having only 9 votes and a score of 31 (https://www.fhug.org.uk/wishlist/wldisplay.php?wlwlref=515) so that probably explains no movement on it in over a decade. My vote would not change it by very much as it is not an Essential, compared to other things. One can work around it by exporting to other software.

The comparison chart is from RM8 and has its own problem with loss of visible data when the box gets too narrow for a long name that needs two lines but it is generally more legible (or, more accurately, the data is more complete) after several generations. It rotates the text by 90 degrees after the 5th generation. And it's not interactive; it is purely an output.


Re: Fan Chart - content beyond 5th gen

stephen.challis@...
 

 

I have printed out to the 7th generation without any wrapping problems for the text (you can see there is a problem with the 8th generation), so going out to the 5th is no problem at all. But I am printing a full circle and it is set to print on 2 sheets of A4 paper in landscape.

 

I prefer the design of your ‘other family tree’ software, however, which seems far more sensible. Can you tell us the maker of that software?

 

All the best.

 

Stephen Challis

Please reply to Stephen.Challis@...

 

From: family-historian@groups.io [mailto:family-historian@groups.io] On Behalf Of Tom H
Sent: 14 December 2021 22:07
To: family-historian@groups.io
Subject: [family-historian] Fan Chart - content beyond 5th gen

 

Is there any capability in fh7 to produce a more legible fan chart? This side-by-side compares the 6th to 9th gens with a fan chart from another family tree software (fh7 to the left):

There just is not enough room for names, let alone other data further out than the 5th.

Sideways printing seems to be the solution. Also the comparison fan is >180degrees so the boxes can be a little fatter.

I see a fhug KB article for "V5 only" that kluges two charts in an overlay but looks like it requires manual entry for each person beyond the 4th generation. That sounds like a laborious one-off. Is there any way to set up default settings to do a better job?


Re: How to get account for the Support Center?

Tom H
 

On Mon, Dec 13, 2021 at 01:50 PM, Mike Tate wrote:
interested in the response from CP.
I got the following response to my follow-up to the first response:
Ros posted  
Please use the Check Ticket Status option for now.
 

That was the reply to:
Tom Holden posted  
Logging into an account is different from checking a ticket status, even though "logging in" might be terminology common to both. You are using the osTicket system which describes the customer portal as:
Customer Portal
All support requests and responses are archived online for end users.

Users can login using their email address and a ticket number or they can register a profile for full access to all tickets they are associated with (emphasis mine). Build out a robust knowledge base for users to self service their issues.


 


Clicking on "Sign In" goes to the page to sign into one's account:


 

Neither a ticket number nor Store account password works here. It must be the password set in my profile registered in the fh Support Centre's osTicket system. My question is, how do I register my profile?


Re: Fan Chart - content beyond 5th gen

Mike Tate
 

Yes, as you have found, it is possible as illustrated by the FHUG Knowledge Base > Download > Diagram Types > 5th Generation Sideways Fan:

https://fhug.org.uk/kb/download/5th-generation-sideways-fan-3/

Despite what it says, it does work in FH v7.

 

However, it will take some time and patience to design the dozens of wedge-shaped boxes with data references and the text at the correct angle.

 


Fan Chart - content beyond 5th gen

Tom H
 

Is there any capability in fh7 to produce a more legible fan chart? This side-by-side compares the 6th to 9th gens with a fan chart from another family tree software (fh7 to the left):

There just is not enough room for names, let alone other data further out than the 5th.

Sideways printing seems to be the solution. Also the comparison fan is >180degrees so the boxes can be a little fatter.

I see a fhug KB article for "V5 only" that kluges two charts in an overlay but looks like it requires manual entry for each person beyond the 4th generation. That sounds like a laborious one-off. Is there any way to set up default settings to do a better job?


Re: Narrative reports

Victor Markham
 

Have managed to send this.

My first sending this way

Victor

On 14/12/2021 12:50 pm, Mike Tate wrote:
Please try again with the FHUG Forum as it is not going to be easy to resolve your problems with lengthy descriptions.
To post screenshots follow the FHUG Knowledge Base advice 'Forum Usage Tips' for Attachments and Taking Screenshots:
https://fhug.org.uk/kb/kb-article/forum-usage-tips/

If you had started a posting in the FHUG Forum and asked about screenshots there it would be easier to point at that KB advice.

-----Original Message-----
From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Victor Markham via groups.io
Sent: 14 December 2021 10:15
To: family-historian@groups.io
Subject: Re: [family-historian] Narrative reports

Mike

I have done another narrative report (not the same person as before) I found that BMD certificates appeared on this one but no census images.

I wonder if I had added these BMD's directly to the person. That is not via Ancestral sources. So could the problem be with AS and Win 11? I can add the census image directly with no problem which is what I do with photos

I only upgraded to Win11 when a message appeared on my computer to upgrade. There was no indication that it was a beta version. If there was I wouldn't have upgraded.

I have tried to post an image on FHUG forum but haven't been able to do it. Tried to paste it. Nothing happened.

For the record all photos I have added via the person in the photo have all appeared on the narrative report

Victor





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