Date   

Re: New download failure

Kathy Bergman <kathy@...>
 

Aha!  It turns out that our virus protection software saw FH as a threat and was blocking the creation of the folders (and was also the problem with the initial download.  I have an open window.  We will see if any more problems arise.  Thank you, all of you, for your help.  I hope I shall not have to return with any more start up issues.  Have a wonderful day or evening, wherever you are.


Re: New download failure

Lorna Craig
 

Is there actually a folder called 'Family Historian Projects' in Documents?  It should have been created when FH was installed.  If it's not there try creating it manually in Documents. Then go back to the Project window and try again to create a new project within it.

If it still won't work I'm baffled.  Perhaps someone else can shed some light?

On 17/02/2021 20:30, Kathy Bergman wrote:
I just tried a different approach.  I selected a specific location instead of the default.
Location now shows  C:\Users\Kathy\Documents\Family Historian Projects

I still get the same error "unable to create project folder" message after this change.


Re: New download failure

Lorna Craig
 

Yes, the folder name needs to match.  So change it to Documents.

On 17/02/2021 20:26, Kathy Bergman wrote:

Location:  My Documents\Family Historian Projects

Should it say "Documents" instead of "My Documents"?  The actual directory on my PC is "Documents"
_.


Re: Removing a downloaded property box tab

Julia Vokes
 

Mike

 

I’ll investigate the ‘Enhanced Death & Burial Set’ and see what it does. If not I’ll stick to the Fact Witness which is very good.  I was hoping to reduce some inputting as I’m buying lots of Wills during lockdown to fill in blanks. 

 

Thanks again for your help

 

Julia

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Mike Tate
Sent: 17 February 2021 18:47
To: family-historian@groups.io
Subject: Re: [family-historian] Removing a downloaded property box tab

 

Julia,

Check the FHUG KB Download for the Property Box ‘Wills’ tab and it refers to the ‘Enhanced Death and Burial’ Fact Set.

The ‘Wills’ tab uses some of those custom facts rather than Fact Witnesses because they did not exist when it was designed.

It would be possible to redesign the ‘Wills’ tab to use Fact Witnesses but it is a bit complex and has some gotchas.

Firstly, it is not possible to identify which Fact Witnesses are Executors and which are Beneficiaries by checking their Role.

The Fact Witnesses would have to exist in a specific order to match the ‘Wills’ tab, so it is not really feasible. Sorry.

The same goes for Fact Witnesses on the Probate event.

Mike Tate

 


Re: New download failure

Kathy Bergman <kathy@...>
 

I just tried a different approach.  I selected a specific location instead of the default.
Location now shows  C:\Users\Kathy\Documents\Family Historian Projects

I still get the same error "unable to create project folder" message after this change.


Re: New download failure

Kathy Bergman <kathy@...>
 

Location:  My Documents\Family Historian Projects

Should it say "Documents" instead of "My Documents"?  The actual directory on my PC is "Documents"


Re: New download failure

Lorna Craig
 

So did you  "Reset Location to Installation Default" or "Choose Location for Projects", and if the latter what location did you choose?

Can you tell us exactly what is shown in the Project window where it says "Location:"

On 17/02/2021 19:32, Kathy Bergman wrote:

Lorna, Mike and all:  I was able to establish the Family Historian Project file under Documents on my PC. I was able to get the Project start window to appear.  I put in my name, parents names, etc.  I hit the "create project" button and got a pop-up that says, "Unable to create project folder."


Re: New download failure

Kathy Bergman <kathy@...>
 

Lorna, Mike and all:  I was able to establish the Family Historian Project file under Documents on my PC. I was able to get the Project start window to appear.  I put in my name, parents names, etc.  I hit the "create project" button and got a pop-up that says, "Unable to create project folder."

 

Any other suggestions?


Re: New download failure

Kathy Bergman <kathy@...>
 

Mike - it did not create a folder in my documents/family historian projects location. It didn't create any location.

I just received a response from FH and they told me to do this:  "I presume you are trying to create a new project in the "Project Window" (see window caption). Below the list of "Family Historian Projects" is a field labelled "Location". I'm guessing that this is pointing somewhere that doesn't exist, for some reason. Click on the "More Tasks" button. Then click on "Project List" and choose "Reset Location to Installation Default" or "Choose Location for Projects". If you opt for the latter, pick a suitable folder that you want your new project to be put into."

 So I used this advice along with Lorna's suggestions (which were the same - thank you Lorna).  It did work.  I'll try to create the project now and if I have further issues I will get back.  Thank you all so very much.

 


Re: Removing a downloaded property box tab

Mike Tate
 

Julia,

Check the FHUG KB Download for the Property Box ‘Wills’ tab and it refers to the ‘Enhanced Death and Burial’ Fact Set.

The ‘Wills’ tab uses some of those custom facts rather than Fact Witnesses because they did not exist when it was designed.

It would be possible to redesign the ‘Wills’ tab to use Fact Witnesses but it is a bit complex and has some gotchas.

Firstly, it is not possible to identify which Fact Witnesses are Executors and which are Beneficiaries by checking their Role.

The Fact Witnesses would have to exist in a specific order to match the ‘Wills’ tab, so it is not really feasible. Sorry.

The same goes for Fact Witnesses on the Probate event.

Mike Tate

 


Re: Removing a downloaded property box tab

Julia Vokes
 

Mike

Thank you very much for the prompt reply – it worked and I’ve moved the tab to the end. 

 

I currently enter beneficiaries using the cog Menu for witness on the Will fact and note the role as Beneficiary, then in the note part I enter their relationship to the Testator and what they inherited – eg son - inherits £250

 

I’ve just tried to add an Executor on the Probate fact using the cog menu, but notice that it doesn’t appear in the Wills tab.  The adjacent area is totally grey to Executoir details.  Any ideas?

 

Regards

Julia

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Mike Tate
Sent: 16 February 2021 21:21
To: family-historian@groups.io
Subject: Re: [family-historian] Removing a downloaded property box tab

 

Julia,

Open that Wills tab then use the cog Menu > Customize Data Entry.

There you increase the tab position number or use More Tab Tasks > Delete Tab “Will”…

It might be possible to customise it further to show what each beneficiary inherited but I would need to know how you have entered that info.

Mike Tate


Re: New download failure

Kathy Bergman <kathy@...>
 

Lorna - my husband will be home momentarily from a dentist appt.  I will ask him this question soon!


Re: New download failure

Kathy Bergman <kathy@...>
 

Mike, this is a first time install.  I am a totally new user.  I've been hanging out in forums to learn about it but finally installed it.


Re: New download failure

Kathy Bergman <kathy@...>
 

No, no such dialogue appeared, Trevor.


Re: New download failure

Mike Tate
 

Hi Kathy,

Are you a first-time user of FH or did you install FH V7 over FH V6?

In the Project Window, what is the Location at the bottom set to?

It should default to ‘Documents\Family Historian Projects’ and that folder should have been created when FH V7 was installed.

But it is saying that the folder does not exist. Can you confirm that it does actually exist?

 

Mike Tate


Re: New download failure

Lorna Craig
 

If you are starting from scratch FH will try to create your new project in the default location.  To quote from the Help files:

"By default, this folder will be "Family Historian Projects" in the default Windows location for user documents.  However, you can change this location to whatever you want. To do so, click on the location text as a link. A menu appears with 2 options: Choose Location and Reset Location to Installation Default.
Alternatively, you can also change the location by clicking on the More Tasks... button, and then clicking on Choose Location for Projects on the Project List submenu that appears."

Is there any reason why FH couldn't find your Documents folder? 

Lorna

On 17/02/2021 16:54, Kathy Bergman wrote:

Hello, I just downloaded FH7.  I went to create my first project in the Project Window.  I clicked "New Project" and this came up:  "The location for the new project does not exist and cannot be created." 

I am fairly certain we downloaded the project properly.  My husband formerly worked for IBm, so he is not ignorant of these things.  

Help, please?   I was so anxious to start my project!  Thank you!

_


Re: New download failure

Trevor Rix
 

Kathy, after you installed FH7 were you initially presented with a dialogue to enter your name and the names of your parents, then assign a name to the project? This would have happened before you encountered the Project Window.


Re: New download failure

Kathy Bergman <kathy@...>
 

Excuse me, I meant to say, I am fairly certain we downloaded the software correctly.


New download failure

Kathy Bergman <kathy@...>
 

Hello, I just downloaded FH7.  I went to create my first project in the Project Window.  I clicked "New Project" and this came up:  "The location for the new project does not exist and cannot be created." 

I am fairly certain we downloaded the project properly.  My husband formerly worked for IBm, so he is not ignorant of these things.  

Help, please?   I was so anxious to start my project!  Thank you!


Re: Removing a downloaded property box tab

Mike Tate
 

Julia,

Open that Wills tab then use the cog Menu > Customize Data Entry.

There you increase the tab position number or use More Tab Tasks > Delete Tab “Will”…

It might be possible to customise it further to show what each beneficiary inherited but I would need to know how you have entered that info.

Mike Tate

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