Date   

Re: FH Exception Report

Terry Jacombs
 

Hello

My recollection is that the exception report from my upgrade from v6 to v7 was stored in C:Users/YOURUSERNAME/AppDate/Local/Temp (replace YOURUSERNAME with the name of your account on the PC). I would imagine that other error logs from GEDCOM loads etc would also be placed in there.

All sorts of temporary stuff goes in there so it can be hard to spot a particular file sometimes - in principal anything in there can be deleted as it is only used for transient files by installers, loggers, debuggers etc, but other than using storage there is no problem just leaving it there.

Kind Regards
Terry Jacombs

On Mon, 14 Dec 2020 at 08:33, Derek Kain <genealogist15@...> wrote:
Hello John,
Open File Explorer and click on Local disc (in my case it is C:) and in search type 'Exception'.
Wait. If nothing is found then there is no Exception Report to view.
Derek

On Mon, 14 Dec 2020 at 08:11, John James <gladtobegrey@...> wrote:
Hello Derek,

I cannot find any such folder anywhere in this project's folder structure.

John

On Mon, 14 Dec 2020, 07:27 Derek Kain, <genealogist15@...> wrote:
Hello John,
Try looking in the log files directory within the project folder.
Derek

On Sun, 13 Dec 2020 at 23:18, David Potter via groups.io <David.potter5=googlemail.com@groups.io> wrote:
I'm no expert here. But I think the report is created when you import a gedcom file from another product.

On Sun, 13 Dec 2020, 23:15 John James, <gladtobegrey@...> wrote:
Probably being dim, but where does one find the FH Exception Report?  E.g. after opening an old Project /Gedcom file in FH7 for the first time.  I've looked through the Help, and whilst exception reports are mentioned, their location isn't.  Or is this something that's only displayed in case of need, and isn't a physical file on disk?

Thanks, 
John



--
Kind Regards
Terry Jacombs

--
Terry Jacombs


Re: FH Exception Report

Derek Kain
 

Hello John,
Open File Explorer and click on Local disc (in my case it is C:) and in search type 'Exception'.
Wait. If nothing is found then there is no Exception Report to view.
Derek

On Mon, 14 Dec 2020 at 08:11, John James <gladtobegrey@...> wrote:
Hello Derek,

I cannot find any such folder anywhere in this project's folder structure.

John

On Mon, 14 Dec 2020, 07:27 Derek Kain, <genealogist15@...> wrote:
Hello John,
Try looking in the log files directory within the project folder.
Derek

On Sun, 13 Dec 2020 at 23:18, David Potter via groups.io <David.potter5=googlemail.com@groups.io> wrote:
I'm no expert here. But I think the report is created when you import a gedcom file from another product.

On Sun, 13 Dec 2020, 23:15 John James, <gladtobegrey@...> wrote:
Probably being dim, but where does one find the FH Exception Report?  E.g. after opening an old Project /Gedcom file in FH7 for the first time.  I've looked through the Help, and whilst exception reports are mentioned, their location isn't.  Or is this something that's only displayed in case of need, and isn't a physical file on disk?

Thanks, 
John


Re: FH Exception Report

John James
 

Hello Derek,

I cannot find any such folder anywhere in this project's folder structure.

John

On Mon, 14 Dec 2020, 07:27 Derek Kain, <genealogist15@...> wrote:
Hello John,
Try looking in the log files directory within the project folder.
Derek

On Sun, 13 Dec 2020 at 23:18, David Potter via groups.io <David.potter5=googlemail.com@groups.io> wrote:
I'm no expert here. But I think the report is created when you import a gedcom file from another product.

On Sun, 13 Dec 2020, 23:15 John James, <gladtobegrey@...> wrote:
Probably being dim, but where does one find the FH Exception Report?  E.g. after opening an old Project /Gedcom file in FH7 for the first time.  I've looked through the Help, and whilst exception reports are mentioned, their location isn't.  Or is this something that's only displayed in case of need, and isn't a physical file on disk?

Thanks, 
John


Re: FH Exception Report

Derek Kain
 

Hello John,
Try looking in the log files directory within the project folder.
Derek

On Sun, 13 Dec 2020 at 23:18, David Potter via groups.io <David.potter5=googlemail.com@groups.io> wrote:
I'm no expert here. But I think the report is created when you import a gedcom file from another product.

On Sun, 13 Dec 2020, 23:15 John James, <gladtobegrey@...> wrote:
Probably being dim, but where does one find the FH Exception Report?  E.g. after opening an old Project /Gedcom file in FH7 for the first time.  I've looked through the Help, and whilst exception reports are mentioned, their location isn't.  Or is this something that's only displayed in case of need, and isn't a physical file on disk?

Thanks, 
John


Re: FH Exception Report

David Potter
 

I'm no expert here. But I think the report is created when you import a gedcom file from another product.


On Sun, 13 Dec 2020, 23:15 John James, <gladtobegrey@...> wrote:
Probably being dim, but where does one find the FH Exception Report?  E.g. after opening an old Project /Gedcom file in FH7 for the first time.  I've looked through the Help, and whilst exception reports are mentioned, their location isn't.  Or is this something that's only displayed in case of need, and isn't a physical file on disk?

Thanks, 
John


FH Exception Report

John James
 

Probably being dim, but where does one find the FH Exception Report?  E.g. after opening an old Project /Gedcom file in FH7 for the first time.  I've looked through the Help, and whilst exception reports are mentioned, their location isn't.  Or is this something that's only displayed in case of need, and isn't a physical file on disk?

Thanks, 
John


Re: FH V7

Victor Markham
 

Things appear to have gone from bad to worse.

If I open FH like I used to there are no images listed and a message says it cannot be saved as it is a read file only so have to give it a new name. When done no images appear

If I open an old file the images are listed but no images on it and the heading saying it is a stand alone file.

Eventually I found the back up winzip file and used that. It when through the process about 5 times and after each one a message appeared saying only partly done and asked if I wanted to carry on. I hesitated about that but then risked it and agreed. In the end to my great relief everything is working now. In all the previous upgrades I never had this trouble and hope never have to go through it again

Thanks for Lorna and Mike's comments

Victor

On 13/12/2020 7:33 pm, Mike Tate wrote:

To me, that may be an explanation for the broken family relationships.

_FAMC is a Family as Child tag that ties the family together.

I’m guessing that the PEDI & _PEDI (valid) tags have upset the upgrade conversion and treated the FAMC tags as invalid which therefore gain a prefix underscore.

Mike Tate

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Victor Markham via groups.io
Sent: 13 December 2020 14:19
To: family-historian@groups.io
Subject: Re: [family-historian] FH V7

 

Lorna

I am familar with the green circle and have always used it in the past

Before I upgraded I copied V6 to FTM and all the connections are there intact.

Checking my names again I find many more have become isolated even my 2x great grand mother which doesn't even show my 2x great grandfather, her spouse. It just says not directly related!

Checking my images I found these appear to have been removed. They were there when I first posted a message. I was going to look at the error message but all the images appear to have gone.

Guess I will better use the back up version 6 and try to upgrade again. Will do that later.

Here is another error message I got after my upgradel, see attached. I haven't a clue what it means or how to rectify it

Victor

On 13/12/2020 1:09 pm, Lorna Craig via groups.io wrote:

Victor, please read my previous reply again.  What I said was that you can still view the images in your own external photo viewer in exactly the same way as you could with FH6, by clicking the icon which is a green circle with a black triangle in it.  I don’t know why you think you can’t. 

 

Regarding the missing links between a few people, absolutely nobody else has reported this problem. They must have been accidentally disconnected either before or after the upgrade, but it certainly wasn’t the upgrade itself which caused it.

 

Lorna

 

 

From: Victor Markham via groups.io
Sent: 13 December 2020 08:22
To: family-historian@groups.io
Subject: Re: [family-historian] FH V7

 

Lorna

very name I have used are attached to other names. This has been confirmed when I check them on FTM which I copy from FH tyo FTM now and again. I am able to re attach the names after checking FTM. Thes must have become detached when I upgraded to F7

As you say I can look at the images in FH but these are small sizes and when it comec to census images I have rotated them to a vertical position whiuch is hard to read on the FH viewer. Much better on my photo software as I can totate it back to horizontal. The reason I rotate these is so that when I prnt a narative report they are printed from top to bottom of the page giving it a full view rather than horizonatally across a page in smaller size.

Victor

On 12/12/2020 11:20 pm, Lorna Craig via groups.io wrote:

Victor, if you have found some 'detached' children they must have been detached in V6 before the upgrade.  V7 definitely does not remove any family links!   (I say this in case anyone reading this is worried about upgrading having read Victor's post).

Secondly, it is still possible to view images in your own default photo software.  The process is the same as it was in V6, using the green circle icon with the black triangle in it.  That hasn't changed.

Lorna

On 12/12/2020 22:56, Victor Markham via groups.io wrote:

I have been checking the V7 uograde and have found a number of names have become detached from the family tree links.

I did get a validation report and it listed 7 names of children detached from their parents.

But I have discovered many names are now stand alone that is not on a tree with no oter names to connect it.

Fortunately I have FTM and the names are on there showing the connections. I then put the names it is linked to. This is going to be a lot of work to restore things.

For the record I use FTM to give links to ancestry via the hints. I don't subscribe to either of the hints shown on FH.

I have also found a change oin viewing the images. In V6 when I prompt the images they appear of my photo software and I can view them at any size I want. On V7 that doesn't happen and I can only view them on the FH viewer at a small size

Victor


 


Re: Sources List

Mike Tate
 

Depends whether you mean a Source record or a Citation.

 

To delete a Source record it is the same as any other type of record.

In the Records Window locate & select the Source record and press the Delete key or used Edit > Delete.

 

To delete a Citation use the red X Delete Citation button in the yellow Sources For pane.

 

Mike Tate

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Colin_McCullough
Sent: 13 December 2020 21:51
To: family-historian@groups.io
Subject: [family-historian] Sources List

 

Hi folks 
How does one delete an unused or erroneous source.????
I cannot seem to find the knowhow anywhere ??? in help 
Thanks 
Colin NZ


Re: FH V7

Mike Tate
 

I admit it is a bit of a stab in the dark, but when FH does not 'recognise' a tag it makes it 'valid' GEDCOM by adding an underscore prefix. So if for some reason the conversion process did not like the FAMC it would become _FAMC. But it is a guess.

-----Original Message-----
From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Adrian Bruce
Sent: 13 December 2020 21:49
To: Family Historian Groups.io mailing list <family-historian@groups.io>
Subject: Re: [family-historian] FH V7

To be honest Mike, if you'll pardon me adding my three pennorth,
**assuming** that the error messages tell the truth, then it's the
1 _FAMC
that's been detected as in error *first*, and the PEDI lines below have been excluded *as a consequence* of the _FAMC issue. Rather than the other way round as your first thought was.

I would suggest that the record 38545 is the cleanest as that's just a straight "PEDI Adopted", implying both parents have adopted the child.
That ought surely to work no problem - indeed the Sample Project (at least in v6) has FAMC (not _FAMC) and PEDI lines for straight adoption. And yet it's a problem here.

In my 5.5 format file, the _PEDI occurs only when the parents each have a different relationship to the child - e.g. birth mother and step father. But in all cases, it's just a FAMC, not a _FAMC above.

IF IF IF I'm right then it's the "1 _FAMC" that's the cause of the error, rather than the PEDI lines. But how it got to be _FAMC rather than FAMC, I have no idea, other than to say that, given the Sample Project, it can't be a PEDI line that's caused it. Surely.... (I am, of course, assuming that there's nothing seriously awry with the adjacent, omitted lines.)

Adrian

On Sun, 13 Dec 2020 at 19:33, Mike Tate <post@tatewise.co.uk> wrote:

To me, that may be an explanation for the broken family relationships.

_FAMC is a Family as Child tag that ties the family together.

I’m guessing that the PEDI & _PEDI (valid) tags have upset the upgrade conversion and treated the FAMC tags as invalid which therefore gain a prefix underscore.

Mike Tate


Re: Sources List

Trevor Rix
 

One method would be to go the the Records Window > Sources tab > select the source that you wish to delete > press the Delete key on your keyboard.


Sources List

Colin_McCullough
 

Hi folks 
How does one delete an unused or erroneous source.????
I cannot seem to find the knowhow anywhere ??? in help 
Thanks 
Colin NZ


Re: FH V7

Adrian Bruce
 

To be honest Mike, if you'll pardon me adding my three pennorth,
**assuming** that the error messages tell the truth, then it's the
1 _FAMC
that's been detected as in error *first*, and the PEDI lines below
have been excluded *as a consequence* of the _FAMC issue. Rather than
the other way round as your first thought was.

I would suggest that the record 38545 is the cleanest as that's just a
straight "PEDI Adopted", implying both parents have adopted the child.
That ought surely to work no problem - indeed the Sample Project (at
least in v6) has FAMC (not _FAMC) and PEDI lines for straight
adoption. And yet it's a problem here.

In my 5.5 format file, the _PEDI occurs only when the parents each
have a different relationship to the child - e.g. birth mother and
step father. But in all cases, it's just a FAMC, not a _FAMC above.

IF IF IF I'm right then it's the "1 _FAMC" that's the cause of the
error, rather than the PEDI lines. But how it got to be _FAMC rather
than FAMC, I have no idea, other than to say that, given the Sample
Project, it can't be a PEDI line that's caused it. Surely.... (I am,
of course, assuming that there's nothing seriously awry with the
adjacent, omitted lines.)

Adrian

On Sun, 13 Dec 2020 at 19:33, Mike Tate <post@tatewise.co.uk> wrote:

To me, that may be an explanation for the broken family relationships.

_FAMC is a Family as Child tag that ties the family together.

I’m guessing that the PEDI & _PEDI (valid) tags have upset the upgrade conversion and treated the FAMC tags as invalid which therefore gain a prefix underscore.

Mike Tate



From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Victor Markham via groups.io
Sent: 13 December 2020 14:19
To: family-historian@groups.io
Subject: Re: [family-historian] FH V7



Lorna

I am familar with the green circle and have always used it in the past

Before I upgraded I copied V6 to FTM and all the connections are there intact.

Checking my names again I find many more have become isolated even my 2x great grand mother which doesn't even show my 2x great grandfather, her spouse. It just says not directly related!

Checking my images I found these appear to have been removed. They were there when I first posted a message. I was going to look at the error message but all the images appear to have gone.

Guess I will better use the back up version 6 and try to upgrade again. Will do that later.

Here is another error message I got after my upgradel, see attached. I haven't a clue what it means or how to rectify it

Victor

On 13/12/2020 1:09 pm, Lorna Craig via groups.io wrote:

Victor, please read my previous reply again. What I said was that you can still view the images in your own external photo viewer in exactly the same way as you could with FH6, by clicking the icon which is a green circle with a black triangle in it. I don’t know why you think you can’t.



Regarding the missing links between a few people, absolutely nobody else has reported this problem. They must have been accidentally disconnected either before or after the upgrade, but it certainly wasn’t the upgrade itself which caused it.



Lorna





From: Victor Markham via groups.io
Sent: 13 December 2020 08:22
To: family-historian@groups.io
Subject: Re: [family-historian] FH V7



Lorna

very name I have used are attached to other names. This has been confirmed when I check them on FTM which I copy from FH tyo FTM now and again. I am able to re attach the names after checking FTM. Thes must have become detached when I upgraded to F7

As you say I can look at the images in FH but these are small sizes and when it comec to census images I have rotated them to a vertical position whiuch is hard to read on the FH viewer. Much better on my photo software as I can totate it back to horizontal. The reason I rotate these is so that when I prnt a narative report they are printed from top to bottom of the page giving it a full view rather than horizonatally across a page in smaller size.

Victor

On 12/12/2020 11:20 pm, Lorna Craig via groups.io wrote:

Victor, if you have found some 'detached' children they must have been detached in V6 before the upgrade. V7 definitely does not remove any family links! (I say this in case anyone reading this is worried about upgrading having read Victor's post).

Secondly, it is still possible to view images in your own default photo software. The process is the same as it was in V6, using the green circle icon with the black triangle in it. That hasn't changed.

Lorna

On 12/12/2020 22:56, Victor Markham via groups.io wrote:

I have been checking the V7 uograde and have found a number of names have become detached from the family tree links.

I did get a validation report and it listed 7 names of children detached from their parents.

But I have discovered many names are now stand alone that is not on a tree with no oter names to connect it.

Fortunately I have FTM and the names are on there showing the connections. I then put the names it is linked to. This is going to be a lot of work to restore things.

For the record I use FTM to give links to ancestry via the hints. I don't subscribe to either of the hints shown on FH.

I have also found a change oin viewing the images. In V6 when I prompt the images they appear of my photo software and I can view them at any size I want. On V7 that doesn't happen and I can only view them on the FH viewer at a small size

Victor





Re: FH V7

Mike Tate
 

To me, that may be an explanation for the broken family relationships.

_FAMC is a Family as Child tag that ties the family together.

I’m guessing that the PEDI & _PEDI (valid) tags have upset the upgrade conversion and treated the FAMC tags as invalid which therefore gain a prefix underscore.

Mike Tate

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of Victor Markham via groups.io
Sent: 13 December 2020 14:19
To: family-historian@groups.io
Subject: Re: [family-historian] FH V7

 

Lorna

I am familar with the green circle and have always used it in the past

Before I upgraded I copied V6 to FTM and all the connections are there intact.

Checking my names again I find many more have become isolated even my 2x great grand mother which doesn't even show my 2x great grandfather, her spouse. It just says not directly related!

Checking my images I found these appear to have been removed. They were there when I first posted a message. I was going to look at the error message but all the images appear to have gone.

Guess I will better use the back up version 6 and try to upgrade again. Will do that later.

Here is another error message I got after my upgradel, see attached. I haven't a clue what it means or how to rectify it

Victor

On 13/12/2020 1:09 pm, Lorna Craig via groups.io wrote:

Victor, please read my previous reply again.  What I said was that you can still view the images in your own external photo viewer in exactly the same way as you could with FH6, by clicking the icon which is a green circle with a black triangle in it.  I don’t know why you think you can’t. 

 

Regarding the missing links between a few people, absolutely nobody else has reported this problem. They must have been accidentally disconnected either before or after the upgrade, but it certainly wasn’t the upgrade itself which caused it.

 

Lorna

 

 

From: Victor Markham via groups.io
Sent: 13 December 2020 08:22
To: family-historian@groups.io
Subject: Re: [family-historian] FH V7

 

Lorna

very name I have used are attached to other names. This has been confirmed when I check them on FTM which I copy from FH tyo FTM now and again. I am able to re attach the names after checking FTM. Thes must have become detached when I upgraded to F7

As you say I can look at the images in FH but these are small sizes and when it comec to census images I have rotated them to a vertical position whiuch is hard to read on the FH viewer. Much better on my photo software as I can totate it back to horizontal. The reason I rotate these is so that when I prnt a narative report they are printed from top to bottom of the page giving it a full view rather than horizonatally across a page in smaller size.

Victor

On 12/12/2020 11:20 pm, Lorna Craig via groups.io wrote:

Victor, if you have found some 'detached' children they must have been detached in V6 before the upgrade.  V7 definitely does not remove any family links!   (I say this in case anyone reading this is worried about upgrading having read Victor's post).

Secondly, it is still possible to view images in your own default photo software.  The process is the same as it was in V6, using the green circle icon with the black triangle in it.  That hasn't changed.

Lorna

On 12/12/2020 22:56, Victor Markham via groups.io wrote:

I have been checking the V7 uograde and have found a number of names have become detached from the family tree links.

I did get a validation report and it listed 7 names of children detached from their parents.

But I have discovered many names are now stand alone that is not on a tree with no oter names to connect it.

Fortunately I have FTM and the names are on there showing the connections. I then put the names it is linked to. This is going to be a lot of work to restore things.

For the record I use FTM to give links to ancestry via the hints. I don't subscribe to either of the hints shown on FH.

I have also found a change oin viewing the images. In V6 when I prompt the images they appear of my photo software and I can view them at any size I want. On V7 that doesn't happen and I can only view them on the FH viewer at a small size

Victor


 


Re: FH V7

Victor Markham
 

Lorna

I am familar with the green circle and have always used it in the past

Before I upgraded I copied V6 to FTM and all the connections are there intact.

Checking my names again I find many more have become isolated even my 2x great grand mother which doesn't even show my 2x great grandfather, her spouse. It just says not directly related!

Checking my images I found these appear to have been removed. They were there when I first posted a message. I was going to look at the error message but all the images appear to have gone.

Guess I will better use the back up version 6 and try to upgrade again. Will do that later.

Here is another error message I got after my upgradel, see attached. I haven't a clue what it means or how to rectify it

Victor

On 13/12/2020 1:09 pm, Lorna Craig via groups.io wrote:

Victor, please read my previous reply again.  What I said was that you can still view the images in your own external photo viewer in exactly the same way as you could with FH6, by clicking the icon which is a green circle with a black triangle in it.  I don’t know why you think you can’t. 

 

Regarding the missing links between a few people, absolutely nobody else has reported this problem. They must have been accidentally disconnected either before or after the upgrade, but it certainly wasn’t the upgrade itself which caused it.

 

Lorna

 

 

From: Victor Markham via groups.io
Sent: 13 December 2020 08:22
To: family-historian@groups.io
Subject: Re: [family-historian] FH V7

 

Lorna

very name I have used are attached to other names. This has been confirmed when I check them on FTM which I copy from FH tyo FTM now and again. I am able to re attach the names after checking FTM. Thes must have become detached when I upgraded to F7

As you say I can look at the images in FH but these are small sizes and when it comec to census images I have rotated them to a vertical position whiuch is hard to read on the FH viewer. Much better on my photo software as I can totate it back to horizontal. The reason I rotate these is so that when I prnt a narative report they are printed from top to bottom of the page giving it a full view rather than horizonatally across a page in smaller size.

Victor

On 12/12/2020 11:20 pm, Lorna Craig via groups.io wrote:

Victor, if you have found some 'detached' children they must have been detached in V6 before the upgrade.  V7 definitely does not remove any family links!   (I say this in case anyone reading this is worried about upgrading having read Victor's post).

Secondly, it is still possible to view images in your own default photo software.  The process is the same as it was in V6, using the green circle icon with the black triangle in it.  That hasn't changed.

Lorna

On 12/12/2020 22:56, Victor Markham via groups.io wrote:

I have been checking the V7 uograde and have found a number of names have become detached from the family tree links.

I did get a validation report and it listed 7 names of children detached from their parents.

But I have discovered many names are now stand alone that is not on a tree with no oter names to connect it.

Fortunately I have FTM and the names are on there showing the connections. I then put the names it is linked to. This is going to be a lot of work to restore things.

For the record I use FTM to give links to ancestry via the hints. I don't subscribe to either of the hints shown on FH.

I have also found a change oin viewing the images. In V6 when I prompt the images they appear of my photo software and I can view them at any size I want. On V7 that doesn't happen and I can only view them on the FH viewer at a small size

Victor

 


Re: Version 7 problem

David Potter
 

Hi John

Thanks for replying. I’m running a second instance of FH7 with a different FH7 Project open in order to copy/paste info from the second screen which has this problem, to a different project on the first screen which does not have this problem.

 

When I say I adjust the offending window I mean stretch or adjust the Source window Property Box, when I do this everything is fine until I click a different tab within that Source window and then it jumbles up again. See below.

 

Kind Regards

 

David Charles Potter

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of John Hanson
Sent: 13 December 2020 11:13
To: family-historian@groups.io
Subject: Re: [family-historian] Version 7 problem

 

David

Are you talking about running the whole package on the second window or just the pop-up window?

Also what exactly do you mean by “
if I adjust the offending window slightly” are you changing settings or are you physically moving the monitor?

 

I have no problems running with two monitors on my Main PC

 

Regards
John Hanson - researching the Halstead/Holstead/Alstead names
Researcher, the Halsted Trust - https://www.halsted.org.uk
Research website - https://www.halstedresearch.org.uk

2021 Family History Conference - https://www.elizabethanancestors.org.uk

 

 

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of David Potter via groups.io
Sent: 13 December 2020 10:45
To: family-historian@groups.io
Subject: Re: [family-historian] Version 7 problem

 

I still can't solve this issue. I have checked all drivers and monitors, HDMI cables, settings everything I can think of. I have a laptop and two additional and identical monitors. It only ever occurs on the 2nd monitor. I'll try a VGA cable today, and a couple of other things I thought about last night.

What is odd is that if I adjust the offending window slightly everything appears correctly, then when you start using the tabs once again the problem returns???


Re: FH V7

Lorna Craig
 

Victor, please read my previous reply again.  What I said was that you can still view the images in your own external photo viewer in exactly the same way as you could with FH6, by clicking the icon which is a green circle with a black triangle in it.  I don’t know why you think you can’t. 

 

Regarding the missing links between a few people, absolutely nobody else has reported this problem. They must have been accidentally disconnected either before or after the upgrade, but it certainly wasn’t the upgrade itself which caused it.

 

Lorna

 

From: Victor Markham via groups.io
Sent: 13 December 2020 08:22
To: family-historian@groups.io
Subject: Re: [family-historian] FH V7

 

Lorna

very name I have used are attached to other names. This has been confirmed when I check them on FTM which I copy from FH tyo FTM now and again. I am able to re attach the names after checking FTM. Thes must have become detached when I upgraded to F7

As you say I can look at the images in FH but these are small sizes and when it comec to census images I have rotated them to a vertical position whiuch is hard to read on the FH viewer. Much better on my photo software as I can totate it back to horizontal. The reason I rotate these is so that when I prnt a narative report they are printed from top to bottom of the page giving it a full view rather than horizonatally across a page in smaller size.

Victor

On 12/12/2020 11:20 pm, Lorna Craig via groups.io wrote:

Victor, if you have found some 'detached' children they must have been detached in V6 before the upgrade.  V7 definitely does not remove any family links!   (I say this in case anyone reading this is worried about upgrading having read Victor's post).

Secondly, it is still possible to view images in your own default photo software.  The process is the same as it was in V6, using the green circle icon with the black triangle in it.  That hasn't changed.

Lorna

On 12/12/2020 22:56, Victor Markham via groups.io wrote:

I have been checking the V7 uograde and have found a number of names have become detached from the family tree links.

I did get a validation report and it listed 7 names of children detached from their parents.

But I have discovered many names are now stand alone that is not on a tree with no oter names to connect it.

Fortunately I have FTM and the names are on there showing the connections. I then put the names it is linked to. This is going to be a lot of work to restore things.

For the record I use FTM to give links to ancestry via the hints. I don't subscribe to either of the hints shown on FH.

I have also found a change oin viewing the images. In V6 when I prompt the images they appear of my photo software and I can view them at any size I want. On V7 that doesn't happen and I can only view them on the FH viewer at a small size

Victor

 


Re: FH V7

Lorna Craig
 

Victor, please read my previous reply again.  What I said was that you can still view the images in your own external photo viewer in exactly the same way as you could with FH6, by clicking the icon which is a green circle with a black triangle in it.  I don’t know why you think you can’t. 

 

Regarding the missing links between a few people, absolutely nobody else has reported this problem. They must have been accidentally disconnected either before or after the upgrade, but it certainly wasn’t the upgrade itself which caused it.

 

Lorna

 

 

From: Victor Markham via groups.io
Sent: 13 December 2020 08:22
To: family-historian@groups.io
Subject: Re: [family-historian] FH V7

 

Lorna

very name I have used are attached to other names. This has been confirmed when I check them on FTM which I copy from FH tyo FTM now and again. I am able to re attach the names after checking FTM. Thes must have become detached when I upgraded to F7

As you say I can look at the images in FH but these are small sizes and when it comec to census images I have rotated them to a vertical position whiuch is hard to read on the FH viewer. Much better on my photo software as I can totate it back to horizontal. The reason I rotate these is so that when I prnt a narative report they are printed from top to bottom of the page giving it a full view rather than horizonatally across a page in smaller size.

Victor

On 12/12/2020 11:20 pm, Lorna Craig via groups.io wrote:

Victor, if you have found some 'detached' children they must have been detached in V6 before the upgrade.  V7 definitely does not remove any family links!   (I say this in case anyone reading this is worried about upgrading having read Victor's post).

Secondly, it is still possible to view images in your own default photo software.  The process is the same as it was in V6, using the green circle icon with the black triangle in it.  That hasn't changed.

Lorna

On 12/12/2020 22:56, Victor Markham via groups.io wrote:

I have been checking the V7 uograde and have found a number of names have become detached from the family tree links.

I did get a validation report and it listed 7 names of children detached from their parents.

But I have discovered many names are now stand alone that is not on a tree with no oter names to connect it.

Fortunately I have FTM and the names are on there showing the connections. I then put the names it is linked to. This is going to be a lot of work to restore things.

For the record I use FTM to give links to ancestry via the hints. I don't subscribe to either of the hints shown on FH.

I have also found a change oin viewing the images. In V6 when I prompt the images they appear of my photo software and I can view them at any size I want. On V7 that doesn't happen and I can only view them on the FH viewer at a small size

Victor

 


Re: Version 7 problem

David Potter
 

I think I have found the problem. Although these are two identical make and model monitors (albeit purchased at different times) even with the same driver, the second monitor doesn’t like the 100%(Recommended) scaling factor. If I change it to 101% everything looks fine.

 

I’ll keep and eye this and report back.

 

Thanks for the replies…

 

Kind Regards

 

David Charles Potter

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of John Hanson
Sent: 13 December 2020 11:13
To: family-historian@groups.io
Subject: Re: [family-historian] Version 7 problem

 

David

Are you talking about running the whole package on the second window or just the pop-up window?

Also what exactly do you mean by “
if I adjust the offending window slightly” are you changing settings or are you physically moving the monitor?

 

I have no problems running with two monitors on my Main PC

 

Regards
John Hanson - researching the Halstead/Holstead/Alstead names
Researcher, the Halsted Trust - https://www.halsted.org.uk
Research website - https://www.halstedresearch.org.uk

2021 Family History Conference - https://www.elizabethanancestors.org.uk

 

 

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of David Potter via groups.io
Sent: 13 December 2020 10:45
To: family-historian@groups.io
Subject: Re: [family-historian] Version 7 problem

 

I still can't solve this issue. I have checked all drivers and monitors, HDMI cables, settings everything I can think of. I have a laptop and two additional and identical monitors. It only ever occurs on the 2nd monitor. I'll try a VGA cable today, and a couple of other things I thought about last night.

What is odd is that if I adjust the offending window slightly everything appears correctly, then when you start using the tabs once again the problem returns???


Re: Version 7 problem

John Hanson
 

David

Are you talking about running the whole package on the second window or just the pop-up window?

Also what exactly do you mean by “
if I adjust the offending window slightly” are you changing settings or are you physically moving the monitor?

 

I have no problems running with two monitors on my Main PC

 

Regards
John Hanson - researching the Halstead/Holstead/Alstead names
Researcher, the Halsted Trust - https://www.halsted.org.uk
Research website - https://www.halstedresearch.org.uk

2021 Family History Conference - https://www.elizabethanancestors.org.uk

 

 

 

From: family-historian@groups.io <family-historian@groups.io> On Behalf Of David Potter via groups.io
Sent: 13 December 2020 10:45
To: family-historian@groups.io
Subject: Re: [family-historian] Version 7 problem

 

I still can't solve this issue. I have checked all drivers and monitors, HDMI cables, settings everything I can think of. I have a laptop and two additional and identical monitors. It only ever occurs on the 2nd monitor. I'll try a VGA cable today, and a couple of other things I thought about last night.

What is odd is that if I adjust the offending window slightly everything appears correctly, then when you start using the tabs once again the problem returns???


Re: Version 7 problem

David Potter
 

I should add it is not a problem with Facts, my issue is with Sources and the tabs Main, Text from Source, Notes and Media.

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