Re: Key code

Jane Taubman

They can be either.

A couple of things to keep in mind.
1. If you have a CD licence you must install from the CD, the trial will not take a CD key.
2. If you have an upgrade licence you must install using the upgrade program and not the free trial.

If you are still having a problem with your licence,   if you have a physical key email support @ with a scan or photo of your licence.
If you have a download upgrade licence and did not keep a safe copy of the licence.  Email support as above remembering to include the email you purchased your licence using if your email address has changed in the meantime.

On Fri, 22 May 2020 at 07:08, Kevin Gubbins <gubbosspot3@...> wrote:
Having trouble with key code on new computer Are the letters in capital and are O number o or O Please help Ta

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