1. Messages
  2. Susbscription stopped

Re: Susbscription stopped

Neil Grantham
 

This sort of thing can happen if your email provider tweaks it's spam filters, so the email from the Groups.io domain suddenly goes to spam.

I once inadvertently marked a Mail as spam and then had to go through the 'remove' process.

I also find emails in spam occasionally and have the option to mark as 'Not Spam and safe sender' or safe domain, though these opines for some reason don't trigger the removal.


Best Wishes

Neil

Sent via BT Email App


From: Brian Bottomley via groups.io
Sent: Jan 15, 2022 at 11:01 AM
To: family-historian@groups.io
Subject: Re: [family-historian] Susbscription stopped

Similar to others I received the following:

"Hello,

Recently, emails sent to you have bounced back to us. This can be for many reasons, including:

- We have an incorrect email address for you.
- Your account was or is full.
- Other temporary delivery issues.

To view the error messages we receive from your email server, click here.

We have suspended email delivery to you. This means you will no longer receive messages from the groups you are subscribed to, including:

You must take action to restore your account. To unbounce your account, go to the following link:

https://groups.io/unbounce?email=b*****


Thank you,
The Groups.io Team"


I was suspicious at first so rather than click on the link, went direct to the Groups.io site, logged on and unbounced myself. So I guess this is genuine but a little unexpected.


On 15/01/2022 10:05, David Dewick wrote:

I got this message this morning:

 

“Hello,

You have been automatically removed from family-historian@groups.io because your Email Service Provider reported to us that message Re: Occupation, how to force FH to display the preferred Occupation? from family-historian@groups.io has been marked as spam.

We suggest that you check your spam folder as soon as possible to see if your Email Service Provider has diverted other legitimate messages into it.

You will receive no more emails from that group. If this was a mistake, you can resume your subscription within the next 7 days by clicking the following link:

Resume Subscription

Groups.io groups offer several options for controlling how much and what types of emails to receive. See this Help Center article for more information.

If this happens repeatedly please check with your Email Service Provider to learn about how they decide to send feedback reports to list services (such as Groups.io groups).

The Groups.io Team”

I have re-subscribed. My service provider is Hotmail.

 

 




AVG logo

This email has been checked for viruses by AVG antivirus software.
www.avg.com




--
Neil Grantham
-------------------
Using FH 7 & AS 7
Researching Grantham, Skuce, Barrow, Birchall.
Join family-historian@groups.io to automatically receive all group messages.