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Lorna Craig answered this on 6/4/20201 – did you not see it? https://groups.io/g/family-historian/message/3490
From: firstname.lastname@example.org <email@example.com> On Behalf Of alisonwiblin6@...
Sent: 07 April 2021 13:42
Subject: [family-historian] Historian3
I have been using Family Historian3, for years. I have got a new computer and therefore had to download the software. Everything was okay, until recently, when every time I open Family Historian, I have input the key. The key is very long, so I copy and paste it for quickness. It accepts the key and says it is stored. But it is not, as it happens every time. I would value any help.