Lorna - yes, I had to go create the folder myself - it did not create the folder upon installation. I can only assume the protective virus software caused the glitch. I got the program working -- and set the virus software to accept family historian information. I've had to do this more than once, though - so I'm not sure why the permission I gave is not universal. I'll continue to watch where this occurs. If I have to continue to give permission for FH to input data, I think it will get bothersome. It will take some time to see why this is happening. Thank you again.