Re: Version 7 problem

David Potter

I think I have found the problem. Although these are two identical make and model monitors (albeit purchased at different times) even with the same driver, the second monitor doesn’t like the 100%(Recommended) scaling factor. If I change it to 101% everything looks fine.


I’ll keep and eye this and report back.


Thanks for the replies…


Kind Regards


David Charles Potter


From: <> On Behalf Of John Hanson
Sent: 13 December 2020 11:13
Subject: Re: [family-historian] Version 7 problem



Are you talking about running the whole package on the second window or just the pop-up window?

Also what exactly do you mean by “
if I adjust the offending window slightly” are you changing settings or are you physically moving the monitor?


I have no problems running with two monitors on my Main PC


John Hanson - researching the Halstead/Holstead/Alstead names
Researcher, the Halsted Trust -
Research website -

2021 Family History Conference -




From: <> On Behalf Of David Potter via
Sent: 13 December 2020 10:45
Subject: Re: [family-historian] Version 7 problem


I still can't solve this issue. I have checked all drivers and monitors, HDMI cables, settings everything I can think of. I have a laptop and two additional and identical monitors. It only ever occurs on the 2nd monitor. I'll try a VGA cable today, and a couple of other things I thought about last night.

What is odd is that if I adjust the offending window slightly everything appears correctly, then when you start using the tabs once again the problem returns???

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