- We're having email problems on the Family Historian website!
Re: We're having email problems on the Family Historian website!
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Thanks for clarifying this. Since I have been a user since FH
came out I do have an account. Now I need to find the account
On 08/12/2020 9:31 pm, Neil Grantham
via groups.io wrote:
If you have an account (you will need one), and when FH
have fixed the email issue. When you go to the Upgrade
option - specifically this page Family Historian 7 Upgrade – Family
Historian 7 (family-historian.co.uk) - you can put in
your License name and number and it will tell you what
discount if any you are due.
"The discount for
version 6 users normally starts at 30%. The discount for
version 5 users is normally 20%"
------ Original Message ------
From: "Victor Markham via groups.io" <victor@...>
Sent: Tuesday, 8 Dec, 2020 At 21:26
Subject: Re: [family-historian] We're having email problems on the Family Historian website!
I would like to clarify one thing.
If I have a version 6 from a previous upgrade (I have upgraded everytime) do I need to download the full version or do I qualify for the discount version?
On 08/12/2020 5:27 pm, Simon Orde wrote:
As some of you may already have discovered, we've had to temporarily put the Family Historian store into maintenance mode. We had a very high surge in demand, and this seems to have caused problems with our email server, which we are currently investigating. Our apologies to anyone who has been inconvenienced. Please bear with us as we sort this out. Thank you.
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