Date   

Re: ISPs

Andrew Stott
 

Teksavvy charged me a dryloop fee on top of the service fee on DSL that wasn’t there on cable.  Not sure if that’s till a case, but it was something like $7 more a month or so.

 

Andrew

 

From: elug@groups.io <elug@groups.io> On Behalf Of John Hanley via groups.io
Sent: Sunday, October 11, 2020 2:24 PM
To: elug@groups.io
Subject: Re: [elug] ISPs

 

Hi Jeff,

I have the same problem with Shaw via Tek Savvy. Upgrading from 15 to 30 Mbps and things aren't much better. I was thinking of switching to Tek Savvy's Telus lines.

 

Does anyone have any comparisons of Shaw's 30 Mbps cable vs. Telus 25 Mbps DSL?

 

Is it still the rule of thumb that DSL is better than cable because it's not shared?

 

Thanks!

John

 

 

On 2020-09-08 2:51 p.m., Jeff Latta wrote:

We just increased our Shaw internet from 15 Mbps to 25 Mbps. Haven't noticed much of a difference and that's with a peak load of one streaming gamer and two simultaneous Netflix streams. Price is $80 per month plus $10 modem rental; this is without a contract or bundle. My recent experiences when dealing with Shaw have been poor. Fortunately, once everything is up and running their have been very few issues.

Nucleus is a reseller for Shaw and Telus. Their price for 30 Mbps cable internet is $32.95. Interesting that it is so much lower than Shaw's price. I was a Nucleus business customer for years and found their service to be good, much better than what I experienced with Shaw or Telus.

--Jeff

 


Re: ISPs

o1bigtenor
 

On Sun, Oct 11, 2020 at 3:24 PM John Hanley <linux@...> wrote:

Hi Jeff,
I have the same problem with Shaw via Tek Savvy. Upgrading from 15 to 30 Mbps and things aren't much better. I was thinking of switching to Tek Savvy's Telus lines.

Does anyone have any comparisons of Shaw's 30 Mbps cable vs. Telus 25 Mbps DSL?

Is it still the rule of thumb that DSL is better than cable because it's not shared?
That's what the mantra was some almost 20 years ago.
Don't know where there was really a difference. If the ISP is crowding
the maximum number of users per switch I don't think it matters. Means
I've run into it on DSL, cable and high speed (ja really!!) wireless so
don't think there's really a difference. The ISP's are trying to drag every
bit of hardware to its maximum capabilities. The only thing I've ever run
into that likes 100% loading is a diesel engine - - - - most everything else
somewhere between 70 and 85% loading the next bit causes lots of
little issues and of course is NEVER an issue at 03.00 or 04.00 in the
day.
All to say I'm not sure there is that much difference between the providers
- - - sorry.
Maybe its time to to let TekSavvy know how bad things are. You should have
seen some improvement going from 15 to 30 Mbit. Maybe you are expected
to go to 150 Mbit - - - - shrugging shoulders!

Regards


Re: ISPs

John Hanley
 

Hi Jeff,
I have the same problem with Shaw via Tek Savvy. Upgrading from 15 to 30 Mbps and things aren't much better. I was thinking of switching to Tek Savvy's Telus lines.

Does anyone have any comparisons of Shaw's 30 Mbps cable vs. Telus 25 Mbps DSL?

Is it still the rule of thumb that DSL is better than cable because it's not shared?

Thanks!
John


On 2020-09-08 2:51 p.m., Jeff Latta wrote:
We just increased our Shaw internet from 15 Mbps to 25 Mbps. Haven't noticed much of a difference and that's with a peak load of one streaming gamer and two simultaneous Netflix streams. Price is $80 per month plus $10 modem rental; this is without a contract or bundle. My recent experiences when dealing with Shaw have been poor. Fortunately, once everything is up and running their have been very few issues.

Nucleus is a reseller for Shaw and Telus. Their price for 30 Mbps cable internet is $32.95. Interesting that it is so much lower than Shaw's price. I was a Nucleus business customer for years and found their service to be good, much better than what I experienced with Shaw or Telus.

--Jeff



October ELUG meeting #edmonton-lug

RobertS
 

Hey folks,
Next ELUG meeting is in two weeks, Thursday 22-Oct-2020, usual time of 6:30pm. Check your meetup messages for the link.

We'd love it if you would reply with your ideas of what you would like to talk about this month. Anything even remotely Linux-related is welcome.

See you there!


Re: Remote access to a PC for trouble shooting

David Laycock
 

I believe ScreenConnect also has a free tier that allows you to connect to a few machines.  You can find more information at https://www.connectwise.com/software/control/free.


Re: Remote access to a PC for trouble shooting

John Goutbeck
 

Hello Jeff;

Teamviewer. Its free.  You can purchase if necessary
Logmein is another paid solution.
RealVNC

Most will bypass a router (if not blocked by firewall policies)

Lots out there.

I hope this helps.
Have a good day.

 John Goutbeck
Senior Network Analyst
c. 780.918.9769
 

>>> "Jeff Latta" <eng@...> 2020-09-23 4:26 PM >>>
I'm looking for recommendations for remote access solutions.
I need to help a relative with a computer problem. I would like to
operate their computer remotely, but even being able to see the screen
would be helpful. Target machines are Windows 7 and 10.
Suggestions?  Thanks.
Jeff







Re: Remote access to a PC for trouble shooting

Keehan Dowd
 

TeamViewer is my go-to for one-offs like this.  Multicross-platform capable with text chat and file transfer built-in.  They and you download the client and they read back their ID code back to you for a remote session.   

https://www.teamviewer.com/

TeamViewer had security problems years ago but they have really pulled up their socks since then.

Regards,
Keehan. 


On Wed., Sep. 23, 2020, 4:26 p.m. Jeff Latta, <eng@...> wrote:
I'm looking for recommendations for remote access solutions.
I need to help a relative with a computer problem. I would like to
operate their computer remotely, but even being able to see the screen
would be helpful. Target machines are Windows 7 and 10.
Suggestions?  Thanks.
Jeff








Re: Remote access to a PC for trouble shooting

ken heurter
 

Try mesh central it works on many platforms.

On Sep. 23, 2020 4:26 p.m., Jeff Latta <eng@...> wrote:

I'm looking for recommendations for remote access solutions.
I need to help a relative with a computer problem. I would like to
operate their computer remotely, but even being able to see the screen
would be helpful. Target machines are Windows 7 and 10.
Suggestions?  Thanks.
Jeff









Remote access to a PC for trouble shooting

Jeff Latta
 

I'm looking for recommendations for remote access solutions.
I need to help a relative with a computer problem. I would like to operate their computer remotely, but even being able to see the screen would be helpful. Target machines are Windows 7 and 10.
Suggestions?  Thanks.
Jeff


Re: Managing Google Accounts for kids

o1bigtenor
 

On Thu, Sep 17, 2020 at 12:18 AM David Laycock <daviddblaycock@...> wrote:

I also run my personal email off an old legacy free G-suite account. I took a look around and didn't see any parental controls either. From what I'm reading online there's no support at all for anything like that. My kids are still too young for worrying too much about that. At their current age most of management is simple device restriction.
_._,_._,_

Greetings

I have been finding that ms 6oo6l3 et al have become quite focused on
all that wonderful money generated by advertising sales.
Checked at protonmail where I have an account, little used to this
point, and added the idea of email addresses for children (legal
minors) that would have parental oversight as a feature request.
Looking at other feature requests that have been implemented it would
seem that that is at least some likelihood that such addition to their
service just might occur.
Interesting idea - - - - so - - - thanks for sharing.

Regards


Re: Managing Google Accounts for kids

David Laycock
 

I also run my personal email off an old legacy free G-suite account.  I took a look around and didn't see any parental controls either.  From what I'm reading online there's no support at all for anything like that.  My kids are still too young for worrying too much about that.  At their current age most of management is simple device restriction.


Re: Managing Google Accounts for kids

John Hanley
 

You are probably right. I got this domain a long time ago. A legacy account I guess you would call it.

I guess I could set her up with a gmail.com account and it would probably allow the Family Link controls. Defeats the purpose of having my own domain though.

Oh well.

Thanks again!

John



On 2020-09-16 3:13 p.m., Robert Goshko wrote:
Yeah, not something I have done, all my kids are 18+ now.

I know Google has dropped the program that my domain is hosted on, used to get the free 25 emails with Gsuite, probably their way of moving you to a "subscription model".

If I have to pay for it, not sure Google is the right choice.

On Tue, Sep 15, 2020 at 1:35 PM John Hanley <linux@...> wrote:
Hi Robert,

Yes, I am in the admin panel for G-Suite. There is no way that I can see to set up parental controls in G-Suite. At least not in the version of G-Suite that I have.

Google says to use the Family Link app to put controls on. However, when I try it in Family Link, my account is "not eligible". It seems that non-gmail.com accounts, even when it's a Google hosted account, aren't allowed these controls.

Any thoughts?

Many thanks,
John


On 2020-09-15 10:53 a.m., Robert Goshko wrote:
Hi John,

If you have one of the G-Suite accounts, typically you have to log into the admin panel for the domain - https://admin.google.com/  Then you can add/manage users for the domain.

Hope that helps.

On Tue, Sep 15, 2020 at 9:49 AM John Hanley <linux@...> wrote:
I want to set up a Google account for my daughter in my Google hosted
mjhanley.net domain.

Google tells me to use Family Link, but my account is "not eligible" to
be a manager because it is not a gmail.com domain (even though my
account is hosted by Google). So I can't manage my kid's account because
of the domain name.

Obviously there is a way to do it. Edmonton Public uses Google to host
their email accounts and has restrictions for her account as a child.

Anyone know what might work?

Thanks!

John







--
...Rob

-- No trees were killed in the sending of this message.  However a large number of electrons were terribly inconvenienced.

09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0

================================================
Robert Goshko
Registered Linux User #260513




--
...Rob

-- No trees were killed in the sending of this message.  However a large number of electrons were terribly inconvenienced.

09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0

================================================
Robert Goshko
Registered Linux User #260513



Re: Managing Google Accounts for kids

Robert Goshko
 

Yeah, not something I have done, all my kids are 18+ now.

I know Google has dropped the program that my domain is hosted on, used to get the free 25 emails with Gsuite, probably their way of moving you to a "subscription model".

If I have to pay for it, not sure Google is the right choice.


On Tue, Sep 15, 2020 at 1:35 PM John Hanley <linux@...> wrote:
Hi Robert,

Yes, I am in the admin panel for G-Suite. There is no way that I can see to set up parental controls in G-Suite. At least not in the version of G-Suite that I have.

Google says to use the Family Link app to put controls on. However, when I try it in Family Link, my account is "not eligible". It seems that non-gmail.com accounts, even when it's a Google hosted account, aren't allowed these controls.

Any thoughts?

Many thanks,
John


On 2020-09-15 10:53 a.m., Robert Goshko wrote:
Hi John,

If you have one of the G-Suite accounts, typically you have to log into the admin panel for the domain - https://admin.google.com/  Then you can add/manage users for the domain.

Hope that helps.

On Tue, Sep 15, 2020 at 9:49 AM John Hanley <linux@...> wrote:
I want to set up a Google account for my daughter in my Google hosted
mjhanley.net domain.

Google tells me to use Family Link, but my account is "not eligible" to
be a manager because it is not a gmail.com domain (even though my
account is hosted by Google). So I can't manage my kid's account because
of the domain name.

Obviously there is a way to do it. Edmonton Public uses Google to host
their email accounts and has restrictions for her account as a child.

Anyone know what might work?

Thanks!

John







--
...Rob

-- No trees were killed in the sending of this message.  However a large number of electrons were terribly inconvenienced.

09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0

================================================
Robert Goshko
Registered Linux User #260513




--
...Rob

-- No trees were killed in the sending of this message.  However a large number of electrons were terribly inconvenienced.

09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0

================================================
Robert Goshko
Registered Linux User #260513


Re: Managing Google Accounts for kids

John Hanley
 

Hi Robert,

Yes, I am in the admin panel for G-Suite. There is no way that I can see to set up parental controls in G-Suite. At least not in the version of G-Suite that I have.

Google says to use the Family Link app to put controls on. However, when I try it in Family Link, my account is "not eligible". It seems that non-gmail.com accounts, even when it's a Google hosted account, aren't allowed these controls.

Any thoughts?

Many thanks,
John


On 2020-09-15 10:53 a.m., Robert Goshko wrote:
Hi John,

If you have one of the G-Suite accounts, typically you have to log into the admin panel for the domain - https://admin.google.com/  Then you can add/manage users for the domain.

Hope that helps.

On Tue, Sep 15, 2020 at 9:49 AM John Hanley <linux@...> wrote:
I want to set up a Google account for my daughter in my Google hosted
mjhanley.net domain.

Google tells me to use Family Link, but my account is "not eligible" to
be a manager because it is not a gmail.com domain (even though my
account is hosted by Google). So I can't manage my kid's account because
of the domain name.

Obviously there is a way to do it. Edmonton Public uses Google to host
their email accounts and has restrictions for her account as a child.

Anyone know what might work?

Thanks!

John







--
...Rob

-- No trees were killed in the sending of this message.  However a large number of electrons were terribly inconvenienced.

09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0

================================================
Robert Goshko
Registered Linux User #260513



Re: Managing Google Accounts for kids

Robert Goshko
 

Hi John,

If you have one of the G-Suite accounts, typically you have to log into the admin panel for the domain - https://admin.google.com/  Then you can add/manage users for the domain.

Hope that helps.


On Tue, Sep 15, 2020 at 9:49 AM John Hanley <linux@...> wrote:
I want to set up a Google account for my daughter in my Google hosted
mjhanley.net domain.

Google tells me to use Family Link, but my account is "not eligible" to
be a manager because it is not a gmail.com domain (even though my
account is hosted by Google). So I can't manage my kid's account because
of the domain name.

Obviously there is a way to do it. Edmonton Public uses Google to host
their email accounts and has restrictions for her account as a child.

Anyone know what might work?

Thanks!

John







--
...Rob

-- No trees were killed in the sending of this message.  However a large number of electrons were terribly inconvenienced.

09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0

================================================
Robert Goshko
Registered Linux User #260513


Managing Google Accounts for kids

John Hanley
 

I want to set up a Google account for my daughter in my Google hosted mjhanley.net domain.

Google tells me to use Family Link, but my account is "not eligible" to be a manager because it is not a gmail.com domain (even though my account is hosted by Google). So I can't manage my kid's account because of the domain name.

Obviously there is a way to do it. Edmonton Public uses Google to host their email accounts and has restrictions for her account as a child.

Anyone know what might work?

Thanks!

John


Re: ISPs

David Laycock
 

That's good to hear that it's not a complete train wreck.  But like they've always done I fully expect the CRTC to continue to make rulings, have the big ISPs continue to ignore them entirely while they kick the can down in court year after year.  I'm also on Teksavvy and they've shown in the past that they'll reduce your rates when the wholesale rates go down.  It's too bad they've had to increase prices lately.  At this point I'm mostly just holding out waiting for Starlink to go online and to bypass terrestrial providers altogether.


Re: ISPs

John Hanley
 

On 2020-09-10 4:26 p.m., Keehan Dowd wrote:
Good to hear!  That's the same plan and pricing I'm on.  The uptime and latency are quite impressive on fibre (not that it really matters all that much).  I was expecting some price creep after agreeing to a two year contract, but they've kept the same price for 14 months so far.

Keehan.


On Thu., Sep. 10, 2020, 4:21 p.m. Andrew Stott, <andrew@...> wrote:

Koodo sent me an email saying I could get $10/mo off on Telus internet a couple of weeks ago.  They got me looking.  1Gbps down/up for $85/mo for two years was too good to pass up considering that’s what they are charging for 75 up/down.  Yah I had to sign on for 2 years but Shaw can’t even come close for that price.  Do I need gig internet at home – no, but I am going to working from home for the next year at least so I figured I might as well get on the fiber bandwagon.  It was installed last Wednesday and I’m super impressed.  My installer was great too – told him I work in IT and he could just leave the modem at the entrance to the house and I would deal with it.  He left me a 25 foot fiber patch cable to boot. I promptly pulled the SFP out of the modem and plugged it directly into my firewall for I have no garbage ISP supplied modem messing with my stuff now 😉

 

Andrew

 

From: elug@groups.io <elug@groups.io> On Behalf Of Keehan Dowd via groups.io
Sent: September 8, 2020 1:48 PM
To: elug@groups.io
Subject: Re: [elug] ISPs

 

All I can say is keep the screws on them - customer churn seems to be the only real number they care about.  I have an ethernet cable in my electrical panel which feeds my network equipment.  I have ZERO loyalty to any ISP, switching ISP's at any time I see a deal that's better for me.  Loyalty went out the window decades ago.  Give me a port to plug that ethernet cable into and that's all I care about.  Realistically, does Mbps really matter most of the time?  Sure for an occasional large download, 1Gbps would be nice, however I can do it just fine on 25Mbps or less if needed. Granted, if you've got several people all watching HD Netflix streams simultaneously, then lower Mbps might be strained at times and in that case, you could do with more - horses for courses.   All that being said, don't hesitate to call your ISP and demand a better deal.  I call my ISP (currently Telus) a couple times a year.  It took them two churn aways before they realised I don't bluff if I have a better offer elsewhere and you should have heard them wail when I split my phone, internet and television over three separate service providers.  I haven't churned for almost two years now since negotiating a very decent deal on fibre.

 

We are for the most part tied to either Shaw or Telus as the last mile providers here in Edmonton, so there are minimum pricings that we just can't go below.  Try out an ISP listing service to see what else is available in your area.  For example; http://www.canadianisp.ca/cgi-bin/openmedia.cgi?prov=ab 

 

I'm also coming from a background when 9600 baud dial-up was a thing and we paid upwards of $10+/hr of internet time, so multi-hundred Mbps service for well under $100 not all that unreasonable to me.    :-)

 

Cheers,

Keehan.

 

On Tue, Sep 8, 2020 at 10:23 AM John Hanley <linux@...> wrote:

The federal government's recent decision to back the big Telcos in the
ISP pricing was means TekSavvy price is increasing AGAIN (second time in
a half year). What was $40 six months ago (for 30 Mbps) will now be
$55/month in October.

So is that it? Is that the end of reasonably priced Internet?

Does anyone have any other suggestions or comments?

Thanks!

John






Re: ISPs

Keehan Dowd
 

Good to hear!  That's the same plan and pricing I'm on.  The uptime and latency are quite impressive on fibre (not that it really matters all that much).  I was expecting some price creep after agreeing to a two year contract, but they've kept the same price for 14 months so far.

Keehan.


On Thu., Sep. 10, 2020, 4:21 p.m. Andrew Stott, <andrew@...> wrote:

Koodo sent me an email saying I could get $10/mo off on Telus internet a couple of weeks ago.  They got me looking.  1Gbps down/up for $85/mo for two years was too good to pass up considering that’s what they are charging for 75 up/down.  Yah I had to sign on for 2 years but Shaw can’t even come close for that price.  Do I need gig internet at home – no, but I am going to working from home for the next year at least so I figured I might as well get on the fiber bandwagon.  It was installed last Wednesday and I’m super impressed.  My installer was great too – told him I work in IT and he could just leave the modem at the entrance to the house and I would deal with it.  He left me a 25 foot fiber patch cable to boot. I promptly pulled the SFP out of the modem and plugged it directly into my firewall for I have no garbage ISP supplied modem messing with my stuff now 😉

 

Andrew

 

From: elug@groups.io <elug@groups.io> On Behalf Of Keehan Dowd via groups.io
Sent: September 8, 2020 1:48 PM
To: elug@groups.io
Subject: Re: [elug] ISPs

 

All I can say is keep the screws on them - customer churn seems to be the only real number they care about.  I have an ethernet cable in my electrical panel which feeds my network equipment.  I have ZERO loyalty to any ISP, switching ISP's at any time I see a deal that's better for me.  Loyalty went out the window decades ago.  Give me a port to plug that ethernet cable into and that's all I care about.  Realistically, does Mbps really matter most of the time?  Sure for an occasional large download, 1Gbps would be nice, however I can do it just fine on 25Mbps or less if needed. Granted, if you've got several people all watching HD Netflix streams simultaneously, then lower Mbps might be strained at times and in that case, you could do with more - horses for courses.   All that being said, don't hesitate to call your ISP and demand a better deal.  I call my ISP (currently Telus) a couple times a year.  It took them two churn aways before they realised I don't bluff if I have a better offer elsewhere and you should have heard them wail when I split my phone, internet and television over three separate service providers.  I haven't churned for almost two years now since negotiating a very decent deal on fibre.

 

We are for the most part tied to either Shaw or Telus as the last mile providers here in Edmonton, so there are minimum pricings that we just can't go below.  Try out an ISP listing service to see what else is available in your area.  For example; http://www.canadianisp.ca/cgi-bin/openmedia.cgi?prov=ab 

 

I'm also coming from a background when 9600 baud dial-up was a thing and we paid upwards of $10+/hr of internet time, so multi-hundred Mbps service for well under $100 not all that unreasonable to me.    :-)

 

Cheers,

Keehan.

 

On Tue, Sep 8, 2020 at 10:23 AM John Hanley <linux@...> wrote:

The federal government's recent decision to back the big Telcos in the
ISP pricing was means TekSavvy price is increasing AGAIN (second time in
a half year). What was $40 six months ago (for 30 Mbps) will now be
$55/month in October.

So is that it? Is that the end of reasonably priced Internet?

Does anyone have any other suggestions or comments?

Thanks!

John





Re: ISPs

Andrew Stott
 

Koodo sent me an email saying I could get $10/mo off on Telus internet a couple of weeks ago.  They got me looking.  1Gbps down/up for $85/mo for two years was too good to pass up considering that’s what they are charging for 75 up/down.  Yah I had to sign on for 2 years but Shaw can’t even come close for that price.  Do I need gig internet at home – no, but I am going to working from home for the next year at least so I figured I might as well get on the fiber bandwagon.  It was installed last Wednesday and I’m super impressed.  My installer was great too – told him I work in IT and he could just leave the modem at the entrance to the house and I would deal with it.  He left me a 25 foot fiber patch cable to boot. I promptly pulled the SFP out of the modem and plugged it directly into my firewall for I have no garbage ISP supplied modem messing with my stuff now 😉

 

Andrew

 

From: elug@groups.io <elug@groups.io> On Behalf Of Keehan Dowd via groups.io
Sent: September 8, 2020 1:48 PM
To: elug@groups.io
Subject: Re: [elug] ISPs

 

All I can say is keep the screws on them - customer churn seems to be the only real number they care about.  I have an ethernet cable in my electrical panel which feeds my network equipment.  I have ZERO loyalty to any ISP, switching ISP's at any time I see a deal that's better for me.  Loyalty went out the window decades ago.  Give me a port to plug that ethernet cable into and that's all I care about.  Realistically, does Mbps really matter most of the time?  Sure for an occasional large download, 1Gbps would be nice, however I can do it just fine on 25Mbps or less if needed. Granted, if you've got several people all watching HD Netflix streams simultaneously, then lower Mbps might be strained at times and in that case, you could do with more - horses for courses.   All that being said, don't hesitate to call your ISP and demand a better deal.  I call my ISP (currently Telus) a couple times a year.  It took them two churn aways before they realised I don't bluff if I have a better offer elsewhere and you should have heard them wail when I split my phone, internet and television over three separate service providers.  I haven't churned for almost two years now since negotiating a very decent deal on fibre.

 

We are for the most part tied to either Shaw or Telus as the last mile providers here in Edmonton, so there are minimum pricings that we just can't go below.  Try out an ISP listing service to see what else is available in your area.  For example; http://www.canadianisp.ca/cgi-bin/openmedia.cgi?prov=ab 

 

I'm also coming from a background when 9600 baud dial-up was a thing and we paid upwards of $10+/hr of internet time, so multi-hundred Mbps service for well under $100 not all that unreasonable to me.    :-)

 

Cheers,

Keehan.

 

On Tue, Sep 8, 2020 at 10:23 AM John Hanley <linux@...> wrote:

The federal government's recent decision to back the big Telcos in the
ISP pricing was means TekSavvy price is increasing AGAIN (second time in
a half year). What was $40 six months ago (for 30 Mbps) will now be
$55/month in October.

So is that it? Is that the end of reasonably priced Internet?

Does anyone have any other suggestions or comments?

Thanks!

John