Topics

New shipping rule

Adam Rong
 

Folks,

Lesson learned. This weekend I will update the web site to default EMS shipping with higher freight 20 USD. For the returning customers with good transaction experiences, you can save money by requesting regular air shipping by email in 2 hours after order placed via PayPal. The shipping cost will be based on the actual and the extra will be partially refunded.

Both EMS and regular air shippings can be tracked. However, the regular air shipping is slower and varies within 7-30 days for most of the countries.

I hope you can understand the trouble caused, in order to improve experience.

Thanks,
Adam

Adam Rong
 

The web site http://crkits.com is updated. My shipping agent will get rich now, hihi.

Thanks,
Adam

On Fri, Aug 16, 2019 at 11:49 PM Adam Rong via Groups.Io <rongxh=gmail.com@groups.io> wrote:
Folks,

Lesson learned. This weekend I will update the web site to default EMS shipping with higher freight 20 USD. For the returning customers with good transaction experiences, you can save money by requesting regular air shipping by email in 2 hours after order placed via PayPal. The shipping cost will be based on the actual and the extra will be partially refunded.

Both EMS and regular air shippings can be tracked. However, the regular air shipping is slower and varies within 7-30 days for most of the countries.

I hope you can understand the trouble caused, in order to improve experience.

Thanks,
Adam




--
Thanks,
Adam Rong

gm0sim@...
 

I wonder if you will get an apology if things turn up in Oz having been delayed by their customs or just a postal screw up across there?

All the best and thanks for all the good work Adam.


regards - Ian gm0sim

Adam Rong
 

Ian,

Thanks for the attention. I shipped by ePacket. The introduction is here:
ePacket: an economy International express service operated by China Postal Express&Logistics in cooperation with partner posts to ship cross-border e-commerce light-weight products weighing up to 2kg. ePacket items are injected into the light-weight network of the destination post for local delivery after customs clearance via postal channel, featuring stable end-to-end speed of 7-10 working days and preferential rate.

The tracking information is here:
https://auspost.com.au/mypost/track/#/details/LL607298449CN

If you click on the tracking history, you will know the detail:
Shipped July 23
Arrive Sydney Aug 7
Left Sydney Aug 11
Delivered at QTH in West Australia near Perth Aug 16

The total shipping time is 24 days. We can see customs delay for about 4 days. The customer ordered an ARDF receiver a few weeks ago and the shipping time is very similar, about 3 weeks.

Conclusion:
1. ePacket is still a lower priority shipping and it will wait in queue for flight. EMS will be higher priority.
2. The customer is a returning customer and placed a bigger order and was anxious to build the kit but the shipping experience is still the same.

Thanks,
Adam

Thanks,
Adam

On Sat, Aug 17, 2019 at 4:43 AM <gm0sim@...> wrote:
I wonder if you will get an apology if things turn up in Oz having been delayed by their customs or just a postal screw up across there?

All the best and thanks for all the good work Adam.


regards - Ian gm0sim



--
Thanks,
Adam Rong

Charles Jessee
 

My CRKits D4D arrived in a week to NH, USA but my RaspPi 4B took 2 weeks from Canada!
Bret/N4SRN

Adam Rong
 

Bret,

It is quite fast considering it is not express shipping. I visited New England about 10 years ago when I was working for Sun Microsystems Inc. I did visit the HRO store in Salem and enjoyed the visit there.

Thanks,
Adam