We took a relative of mine to the CVS urgent center last spring because he had tested positive for Covid and so he could get Paxlovid. In checking him out, the CVS nurse found he had incredibly high blood pressure and said he needed to go to the hospital ASAP. She called 911 and the ambulance crew came and took him to GU Hospital about 5 p.m. We followed in a car. It took hours for him to get a room. When saw him about 10 or 11 p.m. that night. He still had not seen a doctor and, other than being on an IV drip, had not been given any other food or water since he was admitted. His last meal was a late breakfast about 11 a.m. We talked to the staff, but it was still a while before he saw a doctor. We went home to wait. He told us later that he got the antibody treatment. He called us to come pick him up about 8 a.m. the next morning. We found out he had been released at 2 a.m. and had been left to sit in the lobby of the ER. He hadn’t called us then because he wanted us to get some sleep. The bottom line was a very sick Covid patient was not fed and was released in the middle of the night to sit for hours in the lobby. Not a great recommendation for how to treat a sick patient.

Ann Loikow

On March 10th, I fell and needed to be taken by ambulance to Sibley. The EMT’s and paramedics were excellent. I am an RN, so I notice a lot!

At Sibley I was evaluated in a reasonable amount of time and eventually X-Rays were done. I fractured my kneecap. Soon my interminable wait began, for a physician to decide, what’s next ? At one point they wanted to give me IV morphine and sent me home, to an apartment with many steps and no elevator! They never asked what our home set up was.

We resisted discharge & lobbied for admission. Nine hours later I was admitted to a room at 5:30 a.m. I too was never given water to drink, let alone offered a snack. My in-patient care at Sibley was very good, thanks to one excellent young, enthusiast nurse.

I think all of the inappropriate approaches and responses to patient care that we see these days is simply a reflection of severe staff shortages. I do not think it is due to indifference.

Ceil Hendrickson
Porter St.

- previous message -
We took a relative of mine to the CVS urgent center last spring because he had tested positive for Covid and so he could get Paxlovid. In checking him out, the CVS nurse found he had incredibly high blood pressure and said he needed to go to the hospital ASAP. She called 911 and the ambulance crew came and took him to GU Hospital about 5 p.m. We followed in a car. It took hours for him to get a room. When saw him about 10 or 11 p.m. that night. He still had not seen a doctor and, other than being on an IV drip, had not been given any other food or water since he was admitted. His last meal was a late breakfast about 11 a.m. We talked to the staff, but it was still a while before he saw a doctor. We went home to wait. He told us later that he got the antibody treatment. He called us to come pick him up about 8 a.m. the next morning. We found out he had been released at 2 a.m. and had been left to sit in the lobby of the ER. He hadn’t called us then because he wanted us to get some sleep. The bottom line was a very sick Covid patient was not fed and was released in the middle of the night to sit for hours in the lobby. Not a great recommendation for how to treat a sick patient.

I had a very good experience at Georgetown University Hospital last January 2022. I had surgery by a very competent and excellent surgeon, was treated very well, and spent the night in a private room. I have no complaints, just praise for my Dr. Bandi who treated me and fixed a terribly annoying problem for me. Wonderful experience!

Terry Faust

I will also never go back to Georgetown after an appointment trying a new pulmonologist. Although she was highly recommended, she prescribed the wrong medicine for me, tried to cover up a test being not fully completed, and the enormous staff upon checkout were either too busy on personal phone calls or incompetent to maneuver the computer to schedule another appointment.

I was overcharged immensely for this and I’m still fighting the bill years later. Stay away.

Patty Marcus

Dr. Bandi at Georgetown is great. He did surgery on my husband and everything went well.