My partner and I got our vaccinations through WalMart NE. I had no trouble using the DC site. It found both of our Covid vaccines immediately and printed out both of our certificates.
The printouts don't look professional or official, but it is what it is.
Sorry to hear of your troubles. Good luck.
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Shortly after the announcement, I opened an account on the website. Shortly thereafter, I was informed that there was no match in the system and therefore, no records for me to access. I contacted my vaccine provider, Safeway, which provided proof that in fact, my records were property provided to both DC Health and DC MyIR. After numerous emails and phone calls to DC Health and DC MyIR over the last several weeks, I am still unable to access my records. On Tuesday, I received an email from DC MyIR falsely claiming that the problem was fixed and that I could now see my records. As a result, yesterday, I contacted Councilmember Mary Cheh's office to look into this issue.
Has anyone else experienced similar problems with DC MyIR and has anyone been successful in resolving them? So far, this has been a massive waste of my time (and perhaps DC tax dollars) for a system that is not working at all (at least for me).