Topics

Entering Serial Numbers into Sound Forge Audio Studio or Pro

Dane Trethowan <grtdane@...>
 

Hi,

I've just had to do this on a reset Windows system.

I know some list members were asking how the process of entering
registration for Sound Forge Audio Studio and Pro works so follow the below
and see how you get on.

You need to enter both a serial number and a balid eMail address.

Launch Sound Forge and the welcome screen appears.

Tab to the Activate With Serial Number button and press enter

At this point the cursor will be placed on the Serial Number field even
though the Screen Reader will not announce this.

You cannot it seems paste the serial number here so you are going to have to
type digit-by-digit including the dashes manually.

When the serial number has been entered press the enter key and then enter
the eMail associated with the Sound Forge serial number.

When the Email has been typed press the enter key and registration should be
complete.

Sound Forge will exit and - in my case - caused JAWS to hang.

Don't bother trying to use the JAWS Scan Cursor to navigate the screen when
entering the registration information unless you want to confuse yourself to
death.

Hope this helps.

Steve Jacobson
 

Dane,

I struggled through this with Sound Forge Pro and your instructions would have been very useful. Thank you for providing them. My experience is with Sound Forge Pro so there could be differences. I was able to paste in the serial number as I recall, so it is possible that pasting it in works sometimes. Who knows what the variable is. If one is copying the serial number from an email, one needs to be sure that JAWS copied it correctly because that can be an issue if using Outlook or if one is interacting with an email through a browser. In those cases, I copy text into NotePad first so I can be sure of what I have. I find I sometimes need to refresh the screen before a "copy" works right. This is not to say that you are wrong, maybe pasting doesn't always work. One also may need to be sure not to copy a line ending along with the serial number.

Also, although it may not be necessary, I found the JAWS Touch Cursor to be of some value. This is all not relevant, though, if one follows your instructions and everything works. I'm frankly not sure exactly what they are doing to some of these screens, and there are issues with other screen readers as well so it isn't only JAWS.

Best regards,

Steve Jacobson

-----Original Message-----
From: all-audio@groups.io <all-audio@groups.io> On Behalf Of Dane Trethowan
Sent: Saturday, November 2, 2019 10:32 AM
To: all-audio@groups.io
Subject: [all-audio] Entering Serial Numbers into Sound Forge Audio Studio or Pro

Hi,

I've just had to do this on a reset Windows system.

I know some list members were asking how the process of entering
registration for Sound Forge Audio Studio and Pro works so follow the below
and see how you get on.

You need to enter both a serial number and a balid eMail address.

Launch Sound Forge and the welcome screen appears.

Tab to the Activate With Serial Number button and press enter

At this point the cursor will be placed on the Serial Number field even
though the Screen Reader will not announce this.

You cannot it seems paste the serial number here so you are going to have to
type digit-by-digit including the dashes manually.

When the serial number has been entered press the enter key and then enter
the eMail associated with the Sound Forge serial number.

When the Email has been typed press the enter key and registration should be
complete.

Sound Forge will exit and - in my case - caused JAWS to hang.

Don't bother trying to use the JAWS Scan Cursor to navigate the screen when
entering the registration information unless you want to confuse yourself to
death.

Hope this helps.

Dane Trethowan <grtdane@...>
 

Firstly “Google Is My Friend” <smile>.
I tried these instructions with both Sound Forge Audio Studio and Pro versions.
Copying from eMail I found to be an absolute pain and there’s a far better way given that I found copying and pasting doesn’t work anyway and good luck to anyone who gets it working as it makes the whole damn job so much easier.
Each user of Sound Forge has their own page where you can log in and view product details such as Serial numbers etc as well as download the latest build for that product.
If you login and go to the products link you will see your products along with their corresponding serial numbers.
Use the cursor to move through the serial number digit-by digit and use alt-cal to toggle between the open Web Page and Sound Forge where you can enter the serial number.
Repeat toggling between Apps and typing in the characters until the entry of the serial number is complete.
JAWS 2019 and above has a nice feature where a phonetic representation of the letter under the cursor is spoken if you pause cursor movement for 5 seconds and this also helps at these times when you’re entering strings of characters one at a time and you wish to be sure you’re entering the right character.

On 3 Nov 2019, at 3:16 am, Steve Jacobson <steve.jacobson@...> wrote:

Dane,

I struggled through this with Sound Forge Pro and your instructions would have been very useful. Thank you for providing them. My experience is with Sound Forge Pro so there could be differences. I was able to paste in the serial number as I recall, so it is possible that pasting it in works sometimes. Who knows what the variable is. If one is copying the serial number from an email, one needs to be sure that JAWS copied it correctly because that can be an issue if using Outlook or if one is interacting with an email through a browser. In those cases, I copy text into NotePad first so I can be sure of what I have. I find I sometimes need to refresh the screen before a "copy" works right. This is not to say that you are wrong, maybe pasting doesn't always work. One also may need to be sure not to copy a line ending along with the serial number.

Also, although it may not be necessary, I found the JAWS Touch Cursor to be of some value. This is all not relevant, though, if one follows your instructions and everything works. I'm frankly not sure exactly what they are doing to some of these screens, and there are issues with other screen readers as well so it isn't only JAWS.

Best regards,

Steve Jacobson

-----Original Message-----
From: all-audio@groups.io <all-audio@groups.io> On Behalf Of Dane Trethowan
Sent: Saturday, November 2, 2019 10:32 AM
To: all-audio@groups.io
Subject: [all-audio] Entering Serial Numbers into Sound Forge Audio Studio or Pro

Hi,

I've just had to do this on a reset Windows system.

I know some list members were asking how the process of entering
registration for Sound Forge Audio Studio and Pro works so follow the below
and see how you get on.

You need to enter both a serial number and a balid eMail address.

Launch Sound Forge and the welcome screen appears.

Tab to the Activate With Serial Number button and press enter

At this point the cursor will be placed on the Serial Number field even
though the Screen Reader will not announce this.

You cannot it seems paste the serial number here so you are going to have to
type digit-by-digit including the dashes manually.

When the serial number has been entered press the enter key and then enter
the eMail associated with the Sound Forge serial number.

When the Email has been typed press the enter key and registration should be
complete.

Sound Forge will exit and - in my case - caused JAWS to hang.

Don't bother trying to use the JAWS Scan Cursor to navigate the screen when
entering the registration information unless you want to confuse yourself to
death.

Hope this helps.