all the ideas: Here's what I've done. Cumulative and
stopping with each step to try. So far no luck.
- Scraped the
erase pads and re erased the unit, being careful to hold it
for a full 1 second. Took all external devices off my
laptop. Checked the computer that Port 10, 11, 12 wasn't in
use. (In fact no ports were listed.) Same as previously.
cable. Same as previously.
- turned off
virus protection, internet, and firewall. Same as previously.
I think those
were the relevant suggestions I hadn't tried before.
on 2 other computers with same responses - 1 laptop and 1
desktop. Originally on a MSI laptop, then a Lenovo laptop,
then a HP desktop.
clear that the flash software isn't finding the unit even with
downloading the flash software to 3 machines.