Re: Farnell Handling Charge


Dave - G4RQI
 

Hello Roger

 

I tried replying to the message you sent me just now and it got bounced as spam... something about O365, maybe it’s in your spam folder. Bit odd seeming the first one got through... Microsoft’s canned reply was I should try ringing you up.

 

73 David

Sent from Mail for Windows 10

 

From: R Hopkins via groups.io
Sent: 17 May 2021 17:16
To: UKMicrowaves@groups.io
Subject: Re: [UKMicrowaves] Farnell Handling Charge

 

I don't think it's them Andy.

I haven't ordered anything from them for a while and I'm not registered as a trade customer with
either of them just Joe Public. I'll phone tomorrow to see what's occurring.

Roger   GW4NOS

On Mon, 17 May 2021 17:08:18 +0100, you wrote:

>RS was OK a few hours ago
>
>Andy
>www.g4jnt.com
>
>
>
>On Mon, 17 May 2021 at 16:59, R Hopkins via groups.io <gw4nos=
>btinternet.com@groups.io> wrote:
>
>> I placed the same order with RS and when I logged in the basket was
>> cleared and I was told there was
>> a problem with my account and please contact customer services.
>>
>> I've been dealing with both companies for donkey's years. What's going on?
>>
>> Roger   GW4NOS
>>
>>
>> On Mon, 17 May 2021 16:53:43 +0100, you wrote:
>>
>> >RS still do free delivery for collection at the Trade Counter.   As it's
>> >only a 20 minute walk away guess where first choice will be now.
>> >
>> >I have a Farnell account, have had for decades, and this is the first time
>> >they've ever added on any handling charge.
>> >
>> >Andy
>> >www.g4jnt.com
>> >
>> >
>> >
>> >On Mon, 17 May 2021 at 16:47, R Hopkins via groups.io <gw4nos=
>> >btinternet.com@groups.io> wrote:
>> >
>> >>
>> >> I put £21 worth of stuff in Farnell's basket the other day and the total
>> >> came to over £55 with
>> >> everything they added on.
>> >> Needless to say I dumped the basket.
>> >>
>> >> Roger   GW4NOS
>> >>
>> >>
>> >> On Mon, 17 May 2021 13:42:48 +0100, you wrote:
>> >>
>> >> >Farnell have just, (as of today I was told) introduced a £2 handling
>> >> charge
>> >> >on orders less than £40 for account holders.
>> >> >
>> >> >So that's blown their credibility.
>> >> >
>> >> >Andy
>> >> >www.g4jnt.com
>> >> >
>> >> >
>> >> >
>> >> >
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >
>> >
>> >
>> >
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