Re: 23cm Antenna Issues
Paul Randall G3NJV
I think I am still quite shocked by what I discovered Sunday; my expensive new antenna is junk. Two QSOs, outside less than 8 months, junk.
I'm a homebrewer, particularly antennas. A G3 wise enough not to take on homebrew projects my eyesight could not support, I researched widely for a modest but robust 23cm antenna for the 24/7/365 cluster on my house for use in all wx conditions.
All the sales material for this antenna promised a quality product. Lots of web publicity. The UK supplier is huge and I assumed, reliable. I am a retired professional, lots of experience in multi-million contracts for communications equipment. I did not take risks or cut corners but did not foresee this situation.
Early days - the manufacturer seems to have one story for sales, another for service. Right now, on a different planet but I am hoping quality appears somewhere in the supply chain. I will share the outcome here so others can benefit.
If all else fails I can cut my losses selling the remains on ebay. Some parts will be re-usable and the photos will tell the story, worldwide.
What bothers me is I purchased a 2m/70cm antenna at the same time, still in its box unused due to lockdown. If it corrodes just as badly, I won't find out before it is out of warranty - so a total loss. Whatever happened to quality products and trustworthy suppliers?
40 years ago I bought a rig from Ham Radio Outlet in USA whilst on a training course. My heart sank when one of the boxes arrived empty in my motel room. I was the perfect victim for a fraud but should not have worried because a quick phone call brought an immediate replacement, plus a $100 goodwill refund, plus an apology. Now that is service!
Nudge nudge, wink wink, say no more, it seems dodgy antenna salesmen are still around.
From: UKMicrowaves@groups.io <UKMicrowaves@groups.io> on behalf of Colin Ranson <g8lbs@...>
Sent: 18 January 2021 22:47
To: UKMicrowaves@groups.io <UKMicrowaves@groups.io>
Subject: Re: [UKMicrowaves] 23cm Antenna Issues
Sounds like a poor show Paul, can you at least tell us the make ? and as its in warranty the supplier has ultimate responsibility to replace under the Sale of Goods Act ?
Colin de G8LBS.
Sent from Mail for Windows 10
New to 23cm so bought an antenna from a well known manufacturer last April, supplied from a well known BIG ham outlet in the UK. This antenna looked solidly made and I was pleased with my purchase.